Reynolds and Reynolds today announced two upcoming free webinars designed to help dealers be more effective in their F&I and Sales operations.

High Definition Client Collection for Contact Management Customers

John Carpenter of Reynolds Consulting Services will lead a free webinar on June 12 to help dealers more effectively use the Client Collections feature in Contact Management, which is Reynolds’ customer relationship management tool for dealerships. During the webinar, dealers will learn best practices on how to improve the clarity of their marketing campaigns, deliver more effective offers to consumers, and gain a clearer picture of the results of their marketing efforts.

The “High Definition Client Collection” webinar is scheduled for Tuesday, June 12, 2012, at 10 a.m., 1 p.m., and 3 p.m. Eastern. Register: http://www.reyrey.com/webinar.

Read the news release.

Creative Strategies that Drive F&I Performance: Automotive News F&I Week Webinar

Carl Bennett of Reynolds Consulting Services will lead an Automotive News F&I Week Webinar on June 19 from 1-2 p.m. In the webinar, “Creative Strategies That Drive F&I Performance,” Bennett will highlight strategies that deliver the best results from the dealer’s F&I department. Register: http://www.fandiweek.com/.

Read the news release.

For more information about other upcoming webinars from Reynolds or the company's products and services, visit www.reyrey.com.   

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WALTHAM, Mass.  – June 4, 2012 -- DealerRater today announced that its Certified Dealer Program, which offers a full suite of online review-gathering and leveraging tools for car dealerships, has helped drive showroom traffic and boost sales by 20-25% at independent car dealer Certified Benz and Beemer, through a complete overhaul of its online image and reputation. 

New suite of inbound/outbound BDC solutions saves hundreds of thousands of missed sales and service revenue dollars; increases customer satisfaction and retention

Daytona Beach, FL–June 4, 2012 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, introduces MasterCall^SM to solve a critical gap in customer relationship management that costs dealerships hundreds of thousands of dollars per year: missed and mishandled sales and service calls.

MasterCall’s inbound/outbound BDC and call management solution covers the gamut of contact management needs from first appointment campaigns to backstop/overflow call management, all supported by DMEa’s onsite call center dedicated exclusively to the auto industry.

“At DMEa we believe that every missed call is a big deal because every mishandled call is lost revenue,” said Mike Walther, president of DMEautomotive. “Our data shows that with backstop call handling alone, service revenue can increase an average of nearly $18,000 a month – or well over $200,000 a year*.”

Comprehensive Solution

MasterCall brings the benefits of complete operational efficiency - increased revenue, customer retention, and improved CSI - to the dealership’s service and sales operations. Offering a flexible, scalable, and affordable set of solutions, MasterCall provides dealers with as much, or as little, service as they need to succeed:

MasterCall Backstop Call Handling –  answers inbound calls that come in to the dealership outside of business hours or when operators are busy – live 24/7.

MasterCall Solutions - outbound service and sales lead calls covering unsold follow up, lease renewal, Internet prospects, CSI and targeted sales opportunities, as well as appointment setting, lost customer, no-shows and more.

MasterCall Inbound Appointment Setting – ensures that all service calls are consistently answered, appointments are set, and inquiries are handled, regardless of call volume, plus tracking and reporting.

MasterCall Plus - outbound sales and service lead generation calls, as well as inbound service appointment setting call solution.

Dennis Buchanan, General Manager of Honda City Long Island, NY saw quick results from MasterCall:  “We noticed a huge improvement in the flow of the shop. DMEa has always been professional with our customers and our staff has found them easy to work with.”

100% Automotive-focused Agents

Unlike many other offerings in the industry, MasterCall backs up its product with an onsite staff of dedicated professionals, each of whom has been through an extensive selection and training program that ensures they offer a consistent customer experience, are up-to-date on the industry, and are as kind, friendly and familiar with the specifics of each dealership as its own personnel.

Ron MacEachern, General Manager of The Suburban Collection, Troy, MI said: “Your call center is amazing. They do a better job talking to my customers than my employees do. I actually use your agents’ process in my sales and service meeting as the benchmark for what I expect from my employees when they answer the phone.”

MasterCall is available to all US dealerships. For more information on the product, click here.

* The average dealership studied by DMEa had an average of 205 inbound backstop calls each month.  With MasterCall Backstop, the average appointment-setting rate for those dealerships increased to over one out of three (36%), or an average of 74 appointments a month. Multiplied by the average Repair Order amount ($240), DMEa estimates dealerships can increase service revenue on average by $17,760 a month just by using MasterCall Back Stop Call Handling.

About DMEautomotive

DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

Contact:

Media Relations
Melanie Webber, mWEBB Communications, (424) 603-4340, melanie@mwebbcom.com
Angela Jacobson, mWEBB Communications, (714) 454-8776, angela@mwebbcom.com

Free webinar June 5 at 2pm EDT provides important best practices that can save dealership dollars, increase service business, and rev up car sales

Daytona Beach, FL–May 24, 2012 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, announces the second in a series of free webinars that the company is hosting with Automotive News -- all dedicated to increasing service customer loyalty, service revenue, and vehicle sales.  The second webinar in the series focuses on 5 critical best practices for successful business development centers (BDC) and takes place June 5^th at 2pm EDT. 

Titled 5 C-crets to a Successful BDC, the webinar is moderated by Automotive News publisher Peter Brown, and features the expertise of DMEautomotive VBDC Director Wendy Woodard and DMEautomotive CMO Mike Martinez -- as well as in-the-trenches insights from special guests Dan Weibelhaus, Corporate Customer Retention Manager for Suburban Collection and BDC Director of Suburban Chrysler, and Matt Gray, Service Director of Suburban Toyota Scion and Volvo of Troy.

“There was a time when an unanswered customer call in a dealership simply meant they would call back a little later … but today, that call goes to a competitor, and missing even three calls a day can have a sizable impact to your bottom line,” said Woodard. “Five C-crets to a Successful BDC is devoted to encouraging dealers to adopt a few simple strategies and approaches that are often overlooked in their stores, but that can reap major benefits in increased service business, ramping up car sales, and overall customer loyalty – as the real world experiences of our guest dealer speakers will demonstrate.”

For more information and to register for the 5 C-crets to a Successful BDC webinar click here

Over 600 attended the first DMEautomotive/Automotive News webinar, which focused on DMEautomotive’s groundbreaking research on the changing service loyalty landscape. The webinar is still available at: http://bit.ly/KzfyPS

About DMEautomotive

DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

About Automotive News

Based in Detroit, Automotive News has been the place for all the news that is happening among automotive retailers, suppliers and manufacturers since 1925.  In addition to the 100% paid weekly print issue that is received by 60,000 subscribers, autonews.com is a vibrant Web site with more than four million page views monthly.  It contains the day's breaking news and features two daily newscasts and webinars.  Daily and weekly e-mails and breaking news alerts keep the industry's top executives up-to-date.

Contact:

DMEa Media Relations:
Melanie Webber, mWEBB Communications, 949-307-1723, melanie@mwebbcom.com 
Angela Jacobson, mWEBB Communications, 714-454-8776, angela@mwebbcom.com 

Business intelligence data company named a Finalist for Most Innovative Company of the Year

Salt Lake City, UT -- May 23, 2012 -- DrivingSales, (http://www.drivingsales.com), was named a Finalist in the Most Innovative Company of the Year category in The 2012 American Business Awards, and will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program. DrivingSales is a business intelligence data company that includes the auto industry’s largest car dealer social network. Approximately, one in every three dealerships in the United States has a registered member in the DrivingSales community

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

“We are proud to be recognized by the American Business Awards for our work in helping innovate our industry, and congratulate all the nominees,” said DrivingSales CEO and Founder Jared Hamilton. “Our mission, and passion, has always been to deliver the most trusted and actionable business intelligence to auto dealers to make their businesses more profitable. We share this honor with the thousands of dealers who are part of the DrivingSales community, and who have helped DrivingSales build a business dedicated to their success.”

Finalists were chosen by more than 140 business professionals nationwide during preliminary judging in April and May. More than 150 members of 10 specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place May 14 - 25.

Details about The American Business Awards and the list of Finalists in all categories are available at http://www.stevieawards.com/aba.

About DrivingSales.com

DrivingSales is a business intelligence data company that includes the auto industry’s largest car dealer social network. Dedicated to the dealer community, DrivingSales leverages its social networking platform to collect and route business intelligence and market data around the $500 billion automotive industry, all to make dealerships more profitable, while also providing benefit to automakers and the industry as a whole. Approximately, one in every three dealerships in the United States has a registered member in the DrivingSales community.

DrivingSales' information and data network includes flagship property DrivingSales.com (http://www.drivingsales.com), the world's largest car dealer social network; DrivingSalesTV (http://www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts, and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.

About the Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.

DrivingSales Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 424.603.4340
Angela Jacobson (angela@mwebbcom.com), mWEBB Communications, 714.454.8776

SAN CLEMENTE, Calif., May 22, 2012 /PRNewswire -- Leading auto dealer CRM DealerSocket (DealerSocket.com) continues to make the newest and best technology available to auto dealers. DealerSocket announced today the general release of SocketTalk, a new tool that allows users to instant message (IM) from within the CRM to internal DealerSocket users. SocketTalk is also a true texting tool that allows instant two-way communication between the dealership and a customers' mobile device.

"We decided to develop a texting and IM tool to provide dealers with an easier, more effective way to communicate with their customers," said Brad Perry, DealerSocket Co-Founder and CTO. "The dealers piloting this new technology with us say the product is an amazing and valuable collaboration tool."

SocketTalk Text is a true two-way texting tool, not email-to-text. It is an efficient channel to communicate with customers, and is opt-in and opt-out compliant to protect dealerships and their customers. Users can send texts based on sales, services and quality assurance events. SocketTalk Instant Message, the IM arm of the tool, allows users to IM a single person, team, dealership, or multiple dealerships. DealerSocket is excited about the efficiency this new communication channel provides dealers to keep in contact with customers and employees.

DealerSocket SocketTalk is currently available. For more information, please call (877) 888-8048.

ABOUT DEALERSOCKET

For ten years, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.

DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 90,000 users at over 2,800 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email sales@DealerSocket.com, visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.

SOURCE DealerSocket

Copyright (C) 2012 PR Newswire. All rights reserved

Ultra-progressive dealer helped lead Suzuki of Wichita to #1 retailer in nation; joins DrivingSales to help other dealers achieve success

Salt Lake City, UT -- May 22, 2012 --DrivingSales today announced that one of the top performing dealers in the country, Tom White, Jr., has joined the rapidly growing company to head its Dealer Services division, helping others to achieve similar success. White joins DrivingSales from Suzuki of Wichita where, as General Manager, his ultra-successful and innovative digital practices helped make it the #1 highest volume Suzuki auto retailer in the US.

“Tom is without a doubt one of the most progressive dealers on the planet, and there is no one more qualified to run the DrivingSales dealer services unit,” said DrivingSales CEO and Founder Jared Hamilton. “Tom is renowned in our industry for his forward-thinking dealership processes and for his deep expertise in almost every facet of dealership operations and marketing. We are so excited that he has joined DrivingSales to do what he does best: help dealerships succeed.”

As ‘Chief Dealer Services Fanatic’ for DrivingSales, White’s focus will be to ensure that dealers have access to the most progressive, forward-thinking, profit-building information available and that they achieve maximum benefit from their DrivingSales University education and DrivingSales Data. White will also contribute his valuable insights to the company’s product development team.

A15-year veteran retail automotive executive, White has worked in virtually every dealership department. When White and his partners bought Suzuki of Wichita, the dealership was selling just four new Suzuki’s per month. In less than two years, White led the dealership to become the #1 volume Suzuki auto retailer in the US – and the dealership has maintained that title for the past three years. His focus on digital marketing helped make the Suzuki of Wichita website http://www.RideHomeHappy.com one of the industry’s most successful: it was recently recognized as one of the Top 5 Best Dealership Websites by Auto Dealer Monthly magazine.

Previously, White was an operating partner of AutoApproved.com, an Internet lead generation and website design company. He has served as a consultant for numerous dealerships across the country, addressing key operational and marketing issues, including general management, sales management, Internet lead generation, social media and the social web, reputation management, website marketing and optimization, and compliance. He is also a regular contributor at many of the top automotive conferences and twenty group meetings.

“I am humbled and excited to join what I believe to be the best team of individuals ever assembled in the auto industry,” said White. “I am consistently impressed by the intellect, personalities, talent and unwavering commitment to dealership success of the DrivingSales organization. In my role as ‘Chief Dealer Fanatic,’ I will work to further enhance DrivingSales’ reputation as the company that puts dealer interests above all else. It all starts and ends with the dealers at DrivingSales – and I am fanatical about that!”

About DrivingSales.com
DrivingSales is a business intelligence data company that includes the auto industry’s largest car dealer social network. Dedicated to the dealer community, DrivingSales leverages its social networking platform to collect and route business intelligence and market data around the $500 billion automotive industry, all to make dealerships more profitable, while also providing benefit to automakers and the industry as a whole. Approximately, one in every three dealerships in the United States has a registered member in the DrivingSales community.

DrivingSales' information and data network includes flagship property DrivingSales.com (http://www.drivingsales.com), the world's largest car dealer social network; DrivingSalesTV (http://www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts, and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.

DrivingSales Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 424.603.4340
Angela Jacobson (angela@mwebbcom.com), mWEBB Communications, 714.454.8776

DMEautomotive’s mobile shopping and vehicle ownership app allows Lithia dealerships to target younger service/sales customers and keep current customers ‘close-at-hand’

Daytona Beach, FL –May 22, 2012 – DMEautomotive (DMEa) today announced the roll-out of its breakthrough mobile app, Driver Connect^SM, to over 50 of Lithia Automotive’s dealerships. Driver Connect is specifically targeted to help dealerships solve the service ‘generation gap’ and keep ‘next gen’ customers engaged through its suite of cool, useful and personalized automotive tools.  Available on iPhone, iPad, and Android devices, the Lithia-branded and customized app allows consumers to browse new and used inventory, easily schedule service appointments, manage their vehicles’ service histories, and receive targeted dealership alerts and offers.

According to recent research from DMEautomotive*, dealership service customers are aging, while a new wave of wired, hard-researching, high-spending Gen Ys and Millennials are gravitating heavily toward aftermarket chains and increasingly communicating via mobile media. Driver Connect was specifically developed by DMEa to help attract and keep these customers, who represent the lifeblood of a dealership’s service future, and prevent them from bleeding to aftermarket chains – while also keeping dealerships closer to all their service customers.

“Clearly, our greatest challenge and biggest opportunity is reaching the ‘next gen’ service consumer – and one of the best ways to do that is with a mobile app that makes it easier for this critically important customer to engage - and stay engaged - with us. That app is DMEa’s Driver Connect, and we’re excited to provide it to our dealerships and dealership customers,” said Ron Stoner, VP of Fixed Operations for Lithia Automotive. “As our work with DMEa has shown, the service customer communication game has fundamentally changed. And, as the consumption of mobile apps spreads to older generations as well, the time is right to offer our customers this timely and convenient way to interact with our service centers.”

The Lithia-branded Driver Connect app helps customers manage their vehicles’ complete service history and appointment scheduling on the fly. Customer vehicle histories are automatically pulled from the DMS so they can receive up-to-the-minute recall info and alerts, as well as 24/7-service appointment scheduling, which is automatically added to the mobile device calendar.

To keep customers using it on a daily basis, Lithia’s Driver Connect app also includes practical, clever ‘cool tools,’ such as ‘Find My Car,’ with GPS functionality to help customers locate their car anywhere; ‘My Parking Meter,’ which provides meter expiration alerts; ‘Gas Station Locator,’ to find nearest, lowest-price gas stations; ‘Find Local Parking,’ and ‘Flashlight,’ which is literally a flashlight.  Flashlight apps are one of the most popular paid apps for iPhone and Android – but now free to Lithia customers.

“Driver Connect keeps dealership customers servicing and buying, and enables Lithia to have one branded mobile app across all their stores so their customers can find rich, detailed info about every rooftop and all inventory,” said Mike Walther, president of DMEautomotive. “With Driver Connect’s super-targeted alerts based on a vehicle’s service lifecycle, and its popular ‘cool tools,’ Lithia will literally be at the fingertips of the next gen of tech-savvy service customers, while also keeping its current customers ‘close at hand.’”

* DMEautomotive’s recent white papers, The Changing Service Loyalty Landscape and Marketing Success in a Changing Service Loyalty Landscape, are available at http://www.dmeautomotive.com/

About DMEautomotive:

DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

Contact:

Media Relations
Melanie Webber, mWEBB Communications, (424) 603-4340, melanie@mwebbcom.com
Angela Jacobson, mWEBB Communications, (714) 454-8776, angela@mwebbcom.com

DealerRater Selects Contact At Once! and Embeds Automotive Chat Into Dealer Rating Pages

Waltham, MA. May 21, 2012 – DealerRater, the world’s premier car dealer review web site, and Contact At Once!, the dealer chat leader, today announced the immediate availability of a new chat feature which enhances the already comprehensive suite of tools offered to DealerRater’s Certified Dealer partners.  The collaboration enables real-time chat between automotive dealerships and online shoppers researching a specific dealership’s reputation by investigating consumer reviews on DealerRater.com.

“Our third-party generated dealer reviews and ratings have helped car shoppers to determine and validate which dealerships they would like to do business with,” said Chip Grueter, President of DealerRater.  “Since DealerRater Certified Dealers are committed to providing quality customer service, we believe that the integration of Contact At Once! chat will enable our Certified Dealers to connect with in-market consumers in a way that is faster and more convenient than an email or a phone call--and ultimately will provide an enhanced shopping experience for our consumer user base.”

The Contact At Once! dealer chat network includes third-party listing sites such as AutoTrader.com, Cars.com, CarsDirect.com, CarSoup.com, Edmunds.com, EveryCarListed.com and UsedCars.com, manufacturer websites like Kia.com, partner websites as exhibited with DealerRater.com   as well as standalone dealership and dealer group web pages.  Once enabled, dealers can respond to consumer chats originating from anyplace in the dealer chat network by leveraging a single set of tools and processes.  Dealers that deploy Contact At Once! dealer live chat software typically experience an increase of at least 25% in the number of online shoppers contacting the dealership.

“Dealerships are looking for simplicity when it comes to chat,” explained Contact At Once! Director of Business Development Lloyd Hecht.   “No one desires the hassle or confusion of using a variety of different chat vendors and procedures to connect with consumers.  By embedding our automotive chat solution, DealerRater has greatly simplified things for their clients.  Dealers can now utilize a single chat solution to manage chats originating from their DealerRater listing, the dealership’s own website as well as the third party and OEM websites that are part of the Contact At Once! dealer chat network.” 

Contact At Once! chat is now available to DealerRater Certified Dealers. Embraced by more than 4,300 car dealers across the U.S. and Canada, DealerRater’s Certified Dealer Program is designed to help car dealerships grow their online presence and achieve higher SEO rankings across the Web.  To learn more or to become DealerRater Certified please visit: http://www.dealerrater.com/CDP/.

About Contact At Once!

Contact At Once! is the leading automotive chat software provider and operator of the automotive industry’s only dealer chat network connecting more than 10,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership’s sales conversations by at least 25%.  Named by Inc Magazine as one of America’s 500 fastest growing businesses in August of 2011, as well as one of the Atlanta Journal-Constitution’s Top Places to Work in 2012, Contact At Once! is headquartered in Atlanta, Georgia.  For more information about the company’s auto dealer chat product, please visit http://www.autodealerchat.com. 

About DealerRater

DealerRater was founded in 2002 as the first car dealer review website worldwide.  DealerRater is the world’s #1 online resource for anyone seeking third-party information on automobile dealerships.   DealerRater features more than 41,000 U.S. and Canadian car dealers, 700,000 consumer reviews and over 1,000,000 cars for sale.  DealerRater attracts more than 8 million consumers every year who visit the site to search for car dealerships, read current reviews, write their own descriptive reviews, and find car deals – all for free.  Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience.  In addition, DealerRater offers qualified car dealers a Certified Dealer Program as an online reputation management tool for car dealers, to help them grow their online presence and achieve higher SEO rankings across the Web.  Today, more than 4,300 dealers are members of DealerRater’s Certified Dealer Program.  For more information, visit www.DealerRater.com or call 800-266-9455.

DealerRater attracts more than 8 million consumers every year who visit the site to search for car dealerships, read current reviews, write their own descriptive reviews, and find car deals – all for free.  Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience.  In addition, DealerRater offers qualified car dealers a Certified Dealer Program as an online reputation management tool for car dealers, to help them grow their online presence and achieve higher SEO rankings across the Web.  Today, more than 4,300 dealers are members of DealerRater’s Certified Dealer Program.  For more information, visit www.DealerRater.com or call 800-266-9455.