NDMC Consulting

Most dealer principles would agree that Customer relationships are their biggest asset. Protecting, cultivating and harvesting customer relationship data is pivotal to business success. CRM Diagnostic360 provides an easily deployed, resilient and high performance system and service for the one-time sourcing CRM system diagnostics. It’s purpose is to enable motor dealerships to gain a deep appreciation of their customer estate and to expose new opportunities for revenues from data they hold about their customers. It is agnostic of dealer management systems and comes supplied as a standard suite of template reports and data views. Dealerships use many different types of software in their business. These produce siloes of data that prohibit rich customer relationships that’s essential for future business success. Actionable Insights are those that result in new opportunities for managers to intervene in how things are done today to make dealerships perform at a higher level of oper