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CDK Global

CDK Global

CDK Drive

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About the Product

Not all DMS solutions are created equal. When choosing a DMS solution, look closely at the complete offering – you need a solution that helps drive profitable results.

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Product Summary

Product Overview
CDK Drive Product Overview

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Star Rating Distribution:
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2
3
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They host our website and We couldn't be happier.
Reviewed by a Marketing Director Dec 16, 2016
Recommended: YES
✅ Verified Rating

Pros: They have been amazing with us. They are always there too address our concerns and on top of that our website is great! Works really well and is very easy to navigate!

Cons: none

Works Great.
Reviewed by an Internet Salesperson Dec 6, 2016
Recommended: YES
✅ Verified Rating

Pros: Works for what we need it to. Not the best one i've used but works great.

Cons: It can be frustrating and isn't the most user friendly

Does the job.
Reviewed by a General Manager Nov 23, 2016
Recommended: YES
✅ Verified Rating

Pros: It does what we need it to do but could have more features. Still better than others we have used in the past.

Cons: Needs some updating for more features

A decent DMS system.
Reviewed by a Dealer Professional Nov 9, 2016
Recommended: NO
✅ Verified Rating

Pros: All in one accounting, desking, payroll, inventory software to manage a dealership.

Cons: Can be confusing to work with.

Creates a seamless process for the dealership
Reviewed by an Internet Salesperson Oct 23, 2016
Recommended: YES
✅ Verified Rating

Pros: Ease of use and chat communications

Cons: Reports could use a little help

Support is good but it doesn't do everything I want it too.
Reviewed by a General Manager Sep 21, 2016
Recommended: YES
✅ Verified Rating

Pros: The support is good and we like our reps.

Cons: I like it better than Reynolds and DealerTrack. Does it do everything I want? No.

They know what they're doing, could be simplified
Reviewed by Internet Sales Sep 12, 2016
Recommended: YES
✅ Verified Rating

Pros: They have the experience of knowing the business.

Cons: They’re too complex; They offer way too many choices. It needs to be simplified.

Terrible experience
Reviewed by a Marketing Director Sep 12, 2016
Recommended: NO
✅ Verified Rating

Pros:

Cons: Their customer support is asinine. Their product is expensive. It is not user friendly.

Complex, outdated, and NOT user friendly
Reviewed by General Sales Manager Aug 30, 2016
Recommended: NO
✅ Verified Rating

Pros: We've been using the system for years and are familiar with the part that we use.

Cons: We only use maybe 20% of the system (and we've been using it for years) because it is complex, old, and outdated. We don't have time to learn how to use it. Unfortunately, it is time consuming and not user friendly. They have terrible customer service (it is hard to get in touch with them on every level). I’ve learned that when I want answers, I need to figure it out for myself. All that effort and it's not accurate.

Dealer Rating
Reviewed by an Internet Director Jan 3, 2015
Recommended: NO
✅ Verified Rating

Pros: Great support team.

Cons: Antiquated interface. Users are restricted by overcomplicated tasks. A program based on Windows or Mac interface would be more user friendly. These are what people use at home, why overcomplicate it at work. I want my team to have the ability to do many roles at any time.


Contact Info

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