Pros: We use it to print tickets.

Cons: Its junk. Someone needs to make something that will make it easier to write tickets. Its really just horrible. You'll never meet a service advisor that likes CDK.

Pros: Paper trail is awesome. W are always up to date and it is super functional.

Cons:

Pros: CDK takes care of us and helps with many facets of our dealership.

Cons:

Pros: Great way to get assistance fast.

Cons:

Pros: The online service scheduler form works great. Customers like it.

Cons:

Pros: I like that I'm able to know all that is going on at all times with this program and there is a paper trail that is awesome.

Cons:

Pros: Paper trail is awesome. We know exactly what is happening, who, what, where and why!!

Cons:

Pros: THIS IS A GREAT APP! IT COVERS ALL PARTS OF SERVICE AND INTEGRATES THEM INTO THE SYSTEM!

Cons:

Pros: The concept is great. A fully integrated, ipad ready, get your advisors on the lane to upsell program.

Cons: Its not fully integrated, its cumbersome and adds work instead of lessening it. It had glitches and hiccups and the majority of install and training was spent working out bugs.