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Dale Pollak

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Dale Pollak Blog Posts

Dale Pollak Webinar - Engineered Inventory

by Barb Reitz Dec 9, 2010

Dale Pollak Webinar - Engineered Inventory

by Barb Reitz Dec 9, 2010
Join Dale Pollak for a Webinar on December 15 Space is limited. Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/51…
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Dale Pollak Webinar - November 19th

by Barb Reitz Nov 15, 2010

Dale Pollak Webinar - November 19th

by Barb Reitz Nov 15, 2010
The reality of today’s market is that vehicles need to be priced right in order to drive traffic.  This means that you can not negotiate as mu…
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New Dale Pollak Webinar on October 22nd

by Barb Reitz Oct 15, 2010

New Dale Pollak Webinar on October 22nd

by Barb Reitz Oct 15, 2010
The reality of today’s market is that vehicles need to be priced right in order to drive traffic. This means that you can not negotiate as muc…
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IT'S TRUE!

by Dale Pollak Sep 17, 2010

IT'S TRUE!

by Dale Pollak Sep 17, 2010
Today I have the privilege of announcing the signing of an agreement for the acquisition of vAuto by AutoTrader.com.  I would like for you to unders…
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The Path to Profitability: A Call to Action for All Dealers

by Dale Pollak Sep 14, 2010

The Path to Profitability: A Call to Action for All Dealers

by Dale Pollak Sep 14, 2010
Recently, I received a note from a successful Velocity dealer stating in part that they’ve experienced difficulty with appraisals of late. Part of …
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Dale Pollak Webinar - Pixel Management

by Barb Reitz Sep 8, 2010

Dale Pollak Webinar - Pixel Management

by Barb Reitz Sep 8, 2010
The auto industry has recognized the used car department as the cornerstone of variable profitability.  However, there are significant challeng…
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Pixel Management Webinar Presented by Dale Pollak

by Barb Reitz Aug 16, 2010

Pixel Management Webinar Presented by Dale Pollak

by Barb Reitz Aug 16, 2010
The auto industry has recognized the used car department as the cornerstone of variable profitability.  However, there are significant challeng…
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by Dale Pollak May 14, 2010

by Dale Pollak May 14, 2010
Below is a note that I received this afternoon from a vAuto client and friend.  I thought my response would be constructive as I think it addresses …
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by Dale Pollak Apr 20, 2010

by Dale Pollak Apr 20, 2010
The lead article in this week’s Automotive News is entitled “Shaking up the pricing model.”  In this article, reporters Amy Wilson…
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by Dale Pollak Apr 5, 2010

by Dale Pollak Apr 5, 2010
Lately I've become very frustrated with dealer's Internet departments.  It's not because the people who staff these departments aren&#39…
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by Dale Pollak Mar 23, 2010

by Dale Pollak Mar 23, 2010
The perception of not being able to source hot vehicles for the right money is understandable but wrong.  The reason that it’s understandable …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
If you know who Robert Hollenshead is, it’s only because you’re a hard core used car manager. If you don’t know who he is, you will very soon. Hollen…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
I’ve asked members of our data department to analyze the effect of Toyota’s recent troubles on the used vehicle market.  I expect to have the results …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
For the past several years, I've been making a case for a new method of used car management that I call "Velocity." The basis for needing a new strategy fo…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Over the past two days I’ve received numerous inquiries regarding the effect of the recall on used Toyota values.  The initial information that I receiv…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
The chairman of a major international media company recently asked me if I believed that a dealer’s personal image still mattered given the dynamics of t…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Cliff, thank you so much for the review. Pollak Publishes New Book by Cliff Banks The other day, I was talking with Mark Thomas, a fourth generation …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Thanks to Tom Kontos of Adesa Auto Auction, here is the breakdown of US used retail car sales in 2009:  Franchised: 12,819,758 Independent:  11,712,216…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Over the course of the past two years, I’ve written frequently about the success of Finishline Ford in Peoria, Illinois.  Over the weekend I got a call …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
A couple weeks ago vAuto announced the release of our new Life Cycle Management system.  I thought it would be helpful to share a bit about the thinking a…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
I just started reading a book called What Would Google Do by Jeff Jarvis.  Although I am not very far into it, Jarvis’ book really makes the point that …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Yesterday I participated in an Automotive News webinar with Tom Kontos, the Economist from Adesa Auto Auction.  This seminar can be purchased and download…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
You can hardly turn on the news or open a newspaper without hearing or seeing headlines about another government program to rectify the ills of the economy…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
There is an article posted on my blog dalepollak.com from November 12 entitled, “What the best of the best do when they make a mistake.”  This post pr…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Today’s used car business is varied and complex.  What you have to do in order to be successful spans a wide range of skills from traditional lot manage…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Below is an interesting letter that I received earlier this week and my response. I'd be interested in your thoughts. Thanks Hey, Dale. Enjoyed your art…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
On a previous posting entitled Two Old Timers Teach the Industry a New Trick on October 21, I wrote about 2 dealers in their late 60's that were starting u…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Over the past several weeks I've received numerous requests to meet with dealership personnel to review the basic fundamentals of velocity management. I'm …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Thanks to the leadership of Nancy Pollak, Krista Lyons, Michelle Black and Susan Taft, yesterday our company kicked off its green initiative.  We’re on …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
On October 20th I posted Incoming wake up call. In this posting I spoke about dealer Keith Kocourek's impressive jump in used car market penetration relati…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
I would appreciate thoughts from anyone that uses money-back policies. How effective do you think they really are, how much do you charge the car, how much…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Today I received the below email from a new customer. Please read his message and my response. I welcome any input you might have on this subject. Dale - …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Every day I become more convinced that the ability to source used vehicles is and will continue to be the core competency of a successful used car operatio…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Yesterday I had the privilege of spending time with Michael Lewis, the author of Liar’s Poker, Blind Side, Moneyball, and other fascinating books about b…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
All of the trade magazines have been reporting the continued escalation of wholesale used vehicle prices. In spite of these reports, I can’t help but que…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
For most dealers, getting cars displayed on their physical and virtual front lines is a linear process. Typically, a vehicle moves through the traditional …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
What follows is a note that I received from a dealer who wishes to remain anonymous. I applaud him for the willingness to share his story, as well as his t…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
A few minutes ago, I was asked to speak to a group of highly respected dealers, all of whom share a common concern. They asked me to speak on the issue of…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Recently I've been thinking a lot about the issue of reconditioning. There is no doubt that we're in a new market that is characterized by a high degree of…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Over the past 6 months I’ve spent much of my time investigating and documenting the connection between online merchandising and used vehicle operational …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
For some time now all of us in the industry have been feeling the pain of sourcing vehicles. As I've written in the past, I believe that most of the pain h…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
For some time now all of us in the industry have been feeling the pain of sourcing vehicles. As I've written in the past, I believe that most of the pain h…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Everyone in the retail automotive industry is experiencing a case of whiplash from the starts and stops, ups and downs, and ins and outs of the used car …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
The new efficient used car market place once again requires a new approach for valuing a used vehicle. In the past, our industry has valued a used vehicl…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Last Sunday, my wife Nancy chaired the third annual Vision Walk at Soldier field in downtown Chicago. The event drew over 600 people and raised, so far to …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
I just concluded a conversation with Mike Miller of Bobb Automotive, formerly Bobb Chevrolet in Columbus, Ohio. He told me that they gave up their Chevy fr…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Top 5 Sub-Compact Cars: With gasoline prices soaring, we all intuitively understand that gas sipping cars are quickly becoming the rage. I thought it woul…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
Vehicle Inventory or Market Day's Supply; Where Do You Stand? For the first 100+ years of the used car business, we'vealways adjusted our prices based on …
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
If you asked any three top used car managers in the same market to produce a list of the best used vehicles for stock, would these lists look alike? The an…
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by Dale Pollak Mar 15, 2010

by Dale Pollak Mar 15, 2010
OK, I'm going to go out on a limb to challenge a conventional notion. I'm really troubled by the concept of "core inventory". I'm not saying that each stor…
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