DealerKnows doesn't just tell you, we show you. Along with our suite of best-in-class CRM templates and processes, we visit on-site (one trainer focused on internet and sales handling, and one trainer focused on phone and BDC). We work with, not just your sales and Internet teams, but with your management as well, so they understand how best to hold their team accountable within the CRM and get the most of your personnel. The training team of DealerKnows has sat in their seats, so they have first-hand knowledge with documented success in retail themselves. Best of all, they're funny, relatable, and understand if you aren't having fun, you aren't excited to learn.