Eric, your share here is magnificent. It is magnificent because even in an Information-Age, their is still no greater multiplier for business success than great people. Great people who manage well are the key to reaching and surpassing almost any automotive sales benchmark. And, the ideas illustrated in the Infogram above are all tried and proven strategies for creating a synergy that will drive a committed manager to the heights of success - A Big Championship Trophy Hoist for himself/herself and his or her team each and every time. Keep it coming, champ!

It's going to be a great time. See you soon!

It's going to be a great time. See you soon!

I love how you phrased that--"Shake the fleas from your friends list." It doesn't take too many whiny posts before someone disappears from my feed. I refuse to let whiners take their daily dump in my brain anymore.

Aaron- nicely phrased!

I have always wanted to say and do the above things your reading my mind! My de fleaing begins today :)

I love how you phrased that--"Shake the fleas from your friends list." It doesn't take too many whiny posts before someone disappears from my feed. I refuse to let whiners take their daily dump in my brain anymore.

Aaron- nicely phrased!

I have always wanted to say and do the above things your reading my mind! My de fleaing begins today :)

Vision with the passion.......you did not leave anything on the table! The dealerships that are nimble will adapt to the rapidly changing needs of the consumer, their purchasing behavior and emerging digital innovation in 2013. Those that follow strict adherence to process, structure and organization win continue to blaze the path, those that don't will be pushed further back in the caves. The consumers are accessing all the information they need to make an intelligent buying decision, the only disconnection is that financing options are currently unavailable at the point of engagement. They can find all makes, models and pricing for any manufacturer, but why allow a consumer to migrate elsewhere to research numerous finance options. We have complete transparency of vehicle cost, used vehicle values, financing should be no different. Making it convenient for the consumer to execute the financial transaction will enhance the buying experience and bring increased efficiencies to the dealership. The company that figures out how to blend available financing options, and fundable credit approval at the front end of the shopping/buying funnel tied to a consumers chosen vehicle of choice will bring positive disruptive change to the industry......for both dealers and consumers. See you at NADA and the Presidents Club!

Excellent thought Allan - financing is surely poised for the next disruption!

Great article and thank you for the mention, Eric. I really like where you are going with website design standards. I think one of the reasons that customers are using 18+ online/offline sources during their car shopping is automotive websites (OEM, Dealer, and Third Party) are not providing all the information the customer is looking for in one place. It will be a great competitive advantage to the business that can innovate in this space. Looking forward to seeing you at the President's Club in April!

Great thoughts Eric. I certainly like that video will overtake pictures and certainly agree. I am implementing video with my clients on the vendor side just as I did while in a dealership. B2B or B2C, it is still a human being on the other end. Thanks for sharing. See you at NADA?

Thanks Chris - smart move w/the videos, the people you;re trying to connect with have just as much, if not better chances, of seeing your videos on their phone than their desktops. And yes, we'll be at NADA! See you there...

Very high-level approach Eric, well done and thanks for the mention. This also seemed to speak around the idea of owners and high level dealer executives embracing digital media and fully immersing in the technology. I know of no other way they can truly "get it" and be in a position to make the best digital investment decisions. Your analogy was great, "It's time for dealership leaders to understand how the clock works rather than just being able to tell the time." I might add, they also need to be in a postion to predict what the timepiece of the future might look like.

Thanks Eric. Honored to be included in such a respected list!

Did YOU say Personal Branding? Woo-Hoo! Yes, differentiating yourself and your business is key to experiencing success in the coming years. Many naysayers believe that creating a personal brand is a "self-centered" approach to business and is ego driven. This myth is false. Personal branding is not "image management" ~ in other words, creating a personal brand is not about being a celebrity. It is about being authentic in how you act, in what you say, and in the way YOU show up in the search engines. People buy from people they know, like and trust. But before you rush out and start building profiles online, you must know yourself, in order to grow yourself. Once you have a clear understanding of your own unique promise of value (aka; a business value proposition), you can consistently and constantly market yourself to an audience that can and will relate to YOU. The most effective platforms to show up online are those that optimize a users profile, such as; LinkedIn, About.Me, DrivingSales.com, and the latest edition www.vizify.com/renee-stuart ~ Thanks for the predictions Eric. If people considered applying just a few of these predictions, their 2013 will be dripping in awesome sauce.

Great Post Eric.

"CARstrodamus?" Nice one, Eric. Haha -

I couldn't agree more, Eric, regarding the separation of Internet from e-Commerce. Far too many dealers have an "all-in-one" employee that is tasked with far too many duties. I often say, your best salesperson is often not your best lead handler and your best manager is rarely the best person to be handling social media. People have specialties and dealers need to hire for these separate skill-sets.

Heh - was wondering if anyone would call that out, should have guessed it would be you!

Vision with the passion.......you did not leave anything on the table! The dealerships that are nimble will adapt to the rapidly changing needs of the consumer, their purchasing behavior and emerging digital innovation in 2013. Those that follow strict adherence to process, structure and organization win continue to blaze the path, those that don't will be pushed further back in the caves. The consumers are accessing all the information they need to make an intelligent buying decision, the only disconnection is that financing options are currently unavailable at the point of engagement. They can find all makes, models and pricing for any manufacturer, but why allow a consumer to migrate elsewhere to research numerous finance options. We have complete transparency of vehicle cost, used vehicle values, financing should be no different. Making it convenient for the consumer to execute the financial transaction will enhance the buying experience and bring increased efficiencies to the dealership. The company that figures out how to blend available financing options, and fundable credit approval at the front end of the shopping/buying funnel tied to a consumers chosen vehicle of choice will bring positive disruptive change to the industry......for both dealers and consumers. See you at NADA and the Presidents Club!

Excellent thought Allan - financing is surely poised for the next disruption!

Great article and thank you for the mention, Eric. I really like where you are going with website design standards. I think one of the reasons that customers are using 18+ online/offline sources during their car shopping is automotive websites (OEM, Dealer, and Third Party) are not providing all the information the customer is looking for in one place. It will be a great competitive advantage to the business that can innovate in this space. Looking forward to seeing you at the President's Club in April!

Great thoughts Eric. I certainly like that video will overtake pictures and certainly agree. I am implementing video with my clients on the vendor side just as I did while in a dealership. B2B or B2C, it is still a human being on the other end. Thanks for sharing. See you at NADA?

Thanks Chris - smart move w/the videos, the people you;re trying to connect with have just as much, if not better chances, of seeing your videos on their phone than their desktops. And yes, we'll be at NADA! See you there...

Very high-level approach Eric, well done and thanks for the mention. This also seemed to speak around the idea of owners and high level dealer executives embracing digital media and fully immersing in the technology. I know of no other way they can truly "get it" and be in a position to make the best digital investment decisions. Your analogy was great, "It's time for dealership leaders to understand how the clock works rather than just being able to tell the time." I might add, they also need to be in a postion to predict what the timepiece of the future might look like.

Thanks Eric. Honored to be included in such a respected list!

Did YOU say Personal Branding? Woo-Hoo! Yes, differentiating yourself and your business is key to experiencing success in the coming years. Many naysayers believe that creating a personal brand is a "self-centered" approach to business and is ego driven. This myth is false. Personal branding is not "image management" ~ in other words, creating a personal brand is not about being a celebrity. It is about being authentic in how you act, in what you say, and in the way YOU show up in the search engines. People buy from people they know, like and trust. But before you rush out and start building profiles online, you must know yourself, in order to grow yourself. Once you have a clear understanding of your own unique promise of value (aka; a business value proposition), you can consistently and constantly market yourself to an audience that can and will relate to YOU. The most effective platforms to show up online are those that optimize a users profile, such as; LinkedIn, About.Me, DrivingSales.com, and the latest edition www.vizify.com/renee-stuart ~ Thanks for the predictions Eric. If people considered applying just a few of these predictions, their 2013 will be dripping in awesome sauce.

Great Post Eric.

"CARstrodamus?" Nice one, Eric. Haha -

I couldn't agree more, Eric, regarding the separation of Internet from e-Commerce. Far too many dealers have an "all-in-one" employee that is tasked with far too many duties. I often say, your best salesperson is often not your best lead handler and your best manager is rarely the best person to be handling social media. People have specialties and dealers need to hire for these separate skill-sets.

Heh - was wondering if anyone would call that out, should have guessed it would be you!

But will you send me free Red Bull like Klout does? :-)

Ed, I'll send you whatever you want:)

Forget the Red Bull, I want a vintage Subaru shirt that would only fit Larry Bruce!

The last time I saw Larry he was outside of a Ikea in a really sharp little coat...

Where is the 'like' button when I need it!!

Great article Eric, sorry you spent 3 plus years on the experiment, but now we can all enjoy your findings.

Love it Eric, I wrote about this recently as well. Couldn't agree more, great article! (and btw, this comment will put your dScore over the top...)

Thanks Kevin. Enjoyed your article as well. I had hoped to publish this sooner, just needed a bit more time to get everything in place.

Thanks Carl - definitely learned a few things about the platform, but even more about our behaviors.

Its yours Glen!

Great article Eric, as was yours Kevin. One of the funnier definitions of Klout was posted by Alex Snyder in another forum, he came up with a new Twitter hashtag: "Klout + boner = Kloner"

I've long thought Klout was a waste of time, but for some reason I kept giving 10 others +K whenever someone gave it to me and reminded me I hadn't interacted with the platform in over a week. Thanks for snapping me out of that zombie-like behavior. Now for the question that I'm sure is on many people's minds... is dScore retroactive?

Can I get an autographed picture of Tommy?

Yes, Alex - our goal is to have the retroactive feature in place for launch. Great question, I intended to mention that as well.

Arnold, no.

Love this: "I love this industry, the wonderful people I've met over the years and truly want to see everyone continue to improve. Doing so helps yourself, your business and our industry. Let's focus on productive efforts rather than time wasters." It's interesing to see in my Klout score that I've "influenced" others because I was tagged in a photo. Any sytem can be gamed, but one such asKlout that makes it ridiculously easy should never be considered authoritative on any level.

I agree. Once a Klout supporter now I see it as nothing but an online game.

But will you send me free Red Bull like Klout does? :-)

Ed, I'll send you whatever you want:)

Forget the Red Bull, I want a vintage Subaru shirt that would only fit Larry Bruce!

The last time I saw Larry he was outside of a Ikea in a really sharp little coat...

Where is the 'like' button when I need it!!

Great article Eric, sorry you spent 3 plus years on the experiment, but now we can all enjoy your findings.

Love it Eric, I wrote about this recently as well. Couldn't agree more, great article! (and btw, this comment will put your dScore over the top...)

Thanks Kevin. Enjoyed your article as well. I had hoped to publish this sooner, just needed a bit more time to get everything in place.

Thanks Carl - definitely learned a few things about the platform, but even more about our behaviors.

Its yours Glen!

Great article Eric, as was yours Kevin. One of the funnier definitions of Klout was posted by Alex Snyder in another forum, he came up with a new Twitter hashtag: "Klout + boner = Kloner"

I've long thought Klout was a waste of time, but for some reason I kept giving 10 others +K whenever someone gave it to me and reminded me I hadn't interacted with the platform in over a week. Thanks for snapping me out of that zombie-like behavior. Now for the question that I'm sure is on many people's minds... is dScore retroactive?

Can I get an autographed picture of Tommy?

Yes, Alex - our goal is to have the retroactive feature in place for launch. Great question, I intended to mention that as well.

Arnold, no.

Love this: "I love this industry, the wonderful people I've met over the years and truly want to see everyone continue to improve. Doing so helps yourself, your business and our industry. Let's focus on productive efforts rather than time wasters." It's interesing to see in my Klout score that I've "influenced" others because I was tagged in a photo. Any sytem can be gamed, but one such asKlout that makes it ridiculously easy should never be considered authoritative on any level.

I agree. Once a Klout supporter now I see it as nothing but an online game.

Eric, are you guys working on a mobile site? Another thing I would like to see improved is the site speed. I have to admit I have bounced waiting on that progress bar to finish.

Yes Joey - mobile will be part of this new platform rebuild, however it will be after the launch. We want to be sure we're delivering not only the right sections, but also the right content for those sections most visited on the different mobile devices. This is more than just a redesign of the style, it's a redesign of the community and the platform as well - including those elements such as site speed.

Deja vu :) Eric, you will definitely want to push forward with a mobile version. We have seen a nice steady increase in mobile traffic over on dealerrefresh forms.

Absolutely Jeff. We def. want the mobile version - but we also want it to be something special as well. Plenty of cool stuff to follow.

Everything looks great so far Eric, well done.

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