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DrivingSales

Feb 2, 2015

Auto/Mate Integrates Dealership Management System with VinSolutions' Sales & Service Marketing Platform

Real-time data delivery improves customer service & retention opportunities for auto dealers 
 
ALBANY, N.Y. – February 23rd, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced it has integrated its dealership management solution (DMS) with VinSolutions' (www.vinsolutions.com) all-in-one management, sales and service marketing solutions platform. Auto dealers using both systems can now enjoy the benefits of real-time data updates, including increased productivity, improved customer service and more customer retention opportunities.

 

"Our Open/Mate program provides vendors like VinSolutions with a low-cost, easy integration process," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "The result is increased utility of both systems by dealer employees, a necessary pre-cursor to maximizing the efficiency of any technology."

 

VinSolutions’ CRM, websites, marketing, inventory management, desking and service solutions span the scope of dealership operations. With its cloud-based system, dealer employees can access information anywhere an Internet connection is available, including mobile devices.

 

“We are extremely excited about this industry-leading integration; customers have been asking about this for years,” said Sean Stapleton, VP of Sales and Marketing at VinSolutions. “The ability to integrate our platform with a dealer's DMS is critical for improved sales efficiency and decision-making. Having real-time access to customer, vehicle and deal information empowers dealership employees to better serve their customers and manage opportunities through the complete lifecycle of ownership.”

 

Auto/Mate is the leading DMS provider in customer satisfaction. The Automotive Management Productivity Suite (AMPS) is a comprehensive DMS solution in use by more than 1,100 dealerships nationwide. Auto/Mate's user-friendly design and best-in-breed customer service makes a dealer's information easy to access for better management and reporting. In the past year Auto/Mate has developed many advanced features for AMPS, including desking, mobile F&I menus, mobile service menus with integrated multi-point inspection, online service scheduling, auto dispatch, a streamlined payroll and accounting system and more.

 

For more information visit http://www.automate.com.

About VinSolutions

 

VinSolutions helps make every customer connection count by providing individual dealers and dealer groups with sophisticated, yet easy-to-use software solutions that span the scope of dealership operations. With its cloud-based system, VinSolutions' all-in-one internal management, sales and service marketing solutions platform is accessible from anywhere an Internet connection is available, including mobile devices.

 

VinSolutions has been named to the Inc. 5000 every year since 2011 and has received numerous industry awards for its innovative products. VinSolutions is OEM certified by every major manufacturer and is ADP, Reynolds & Reynolds and Dealertrack DMS certified. Founded in 2006 and headquartered in Mission, Kansas, VinSolutions is wholly owned by Cox Automotive. Additionally, Cox Automotive also owns Manheim Auctions, AutoTrader.com, Kelley Blue Book, vAuto, Haystak® Digital Marketing, Xtime and HomeNet Automotive. Cox Automotive is a subsidiary of Cox Enterprises. Visit VinSolutions online at www.vinsolutions.com 

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.

 

Auto/Mate's employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS and subscribe to our blog at blog.automate.com 

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Feb 2, 2015

Mike Esposito to Present "A Better Way to Customer Loyalty" to Auto Dealers Attending INSIGHT15

ALBANY, N.Y. – February 16th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) today announced its President and CEO Mike Esposito will speak at the INSIGHT15 Customer Loyalty and Retention Conference, March 24th through March 26th at the Rosen Shingle Creek in Orlando, FL. Esposito will present "A Better Way to Customer Loyalty: Focus on Employees First, Customers Second" to auto dealers attending the conference.

 

"Auto/Mate has no customer loyalty products or programs to promote, so what dealers will learn are pure management and leadership principles that will transform an organization," said Esposito, "True customer loyalty begins with the relationships that your employees have with your customers. The best way to improve that is to start focusing on your employees and your dealership's culture and work environment."

 

In this breakout session, attendees will learn:

 

  • The proven correlation between happy employees, loyal customers and higher profits.

 

  • Why the Customer Satisfaction Index (CSI) has nothing to do with customer loyalty and what makes customers truly loyal.

 

  • How to create a great place to work so your employees will be happy, focused and productive.

 

  • A measurement system for tracking progress that is fast, inexpensive, easy and provides an accurate gauge of how many customers are loyal to your brand.

 

Auto/Mate Dealership Systems has one of the highest customer retention rates in the retail automotive industry. It has enjoyed an average 20 percent growth rate for the last five years and has received the "Highest Rated" and "Top Rated" Dealer Satisfaction Awards from DrivingSales in 2012, 2013 and 2014. Esposito attributes the company's success to its employees, having studied and implemented the principles of what makes a great place to work. As a result, Auto/Mate has been voted a "Best Place to Work" five years running by the Albany Business Review, and has also received a "Top Workplace" award from the Albany Times-Union three years in a row.

 

Esposito will present "A Better Way to Customer Loyalty: Focus on Employees First, Customers Second" on Thursday, March 26th at 9:00 a.m. For an Early Bird registration special, click here http://bit.ly/1KWZyJk. For more information about the INSIGHT15 Customer Loyalty and Retention Conference, visit http://insightcustomerloyalty.com. For more information about Auto/Mate, visit www.automate.com

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.

 

Auto/Mate's employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com.

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Feb 2, 2015

AutoHook by HookLogic Wins Automotive Website Award for Marketing Innovation: AutoHook Suite of Solutions Wins Automotive Website Award For Third Consecutive Year

 

New York, NY— February 16, 2015HookLogic, the global leader in commerce search advertising and premium provider of lead-generating incentive solutions for automotive dealers, today announced that its AutoHook suite of marketing solutions has received an Automotive Website Award for Marketing Innovation.

The Automotive Website Awards is an annual ceremony held by PCG Consulting that honors the best of the best for automotive dealers. This year, the 2015 Automotive Website Awards took place just prior to the National Automobile Dealer Association Convention. The City Club of San Francisco hosted the award show which presented 37 awards to the best website and technology products on the market for car dealers.

“AutoHook by HookLogic showed some very impressive results, generating showroom traffic with a historical 60 percent conversion rate. For that, and the many features in their marketing suite, they have been awarded with a Marketing Innovation Award. Congratulations to HookLogic for receiving this honor,” said Brian Pasch, CEO of PCG Consulting, Inc.

HookLogic’s AutoHook Suite of Solutions provides the ultimate attribution model in auto. It drives more in-market shoppers into a dealership by offering time-sensitive, high-value hooks. The AutoHook Suite of Solutions includes: Web2Show, a tool that converts traffic from the dealer’s website into more showroom visitors. Prospects that visit the dealer’s site are invited to choose a free gift, redeemable by visiting their showroom. Lead2Show,, a tool that maximizes the dealers 3rd party leads using scoring via data partners, such as Polk and Dataium, to immediately identify the highest intent to buy customers. And the newly released Mobile2Show, a best in class mobile targeting and showrooming solution. Mobile2Show targets competitive dealership/brands in the mobile environment, both on the dealer’s site as well as other local and regional sites, and drives prospects away from competitors and into the dealership’s showroom.

"It‘s a real honor to receive our third AWA in as many years," said David Metter, president of automotive for HookLogic. "We continue to innovate and offer our dealers and OEM partners the most cutting-edge technology to drive more in-market shoppers into their showrooms. With the release of Mobile2Show, and further innovation in the pipeline, I look forward to what 2015 has to offer.”

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About HookLogic:

HookLogic, the global leader in commerce search advertising, partners with the world’s leading retailers, online travel agencies, and automotive companies to provide marketers unprecedented access to active category shoppers and a clear view into resulting sales attribution. The company’s high-performance vertical marketing programs accelerate sales for product brands, marketplace sellers, hoteliers, and automotive marketers. Network partners and advertisers including Walmart, Target, Intel, Asda, L’Oreal, Expedia, Priceline, General Motors, and Chrysler use HookLogic to increase sales and monetize site traffic. Backed by Bain Capital Ventures and Intel Capital, HookLogic is headquartered in New York City, with offices in Ann Arbor, Santa Monica, Atlanta, and London, UK.

 

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Feb 2, 2015

ELEAD1ONE Integrates with CreditMiner

671d06486c87369ef40020f0256265dc.jpg?t=1(Atlanta) -– ELEAD1ONE, the leader in customer contact management, CRM and dealership software, announced today its integration with CreditMiner, the only real-time solution that supplies the technology and ability to pre-qualify and pre-screen automotive consumers on Experian, Transunion and Equifax Bureau platforms.  Auto Dealers can pre-qualify consumers online or pre-screen in-store to instantly receive a vast array of pertinent and permissible data.  This data includes real-time auto enhanced bureau scores, the five most recent auto loans, consumer payment histories, hard credit inquiries, APR, balance and terms, along with cosigner indicators and revolving debt data.

 

The ELEAD1ONE system pulls soft credit in real time across various locations of its platform, including the desk log, service marketing, data mining, and retail service management solutions. Dealers gain quick and valuable insight to match the right vehicle to the right customer based on their credit ability and payment or loan needs.  It also provides customers a far more efficient and pleasurable buying experience.

 

 “The partnership between ELEAD1ONE and CreditMiner is an exciting one.  We now have the ability to pass or fail the customer's credit based on their established business relationship with the dealership,” stated Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services, L.L.C.  “The data they provide and the speed at which it is put into our clients' hands is unmatched.  That, combined with the award-winning ELEAD1ONE platform, provides dealers a negotiating edge and consumers a quicker path to the sale and overall better buying experience.”

 

“The power of CreditMiner is that we give the Dealer back the power of the negotiation, by removing the guesswork of what the prospect can actually purchase, and more importantly the ability to provide the consumer with an unmatched buying experience, removing the common adversarial relationship between buyer and dealer”, stated Don ONeill, V.P. of Sales and Marketing for CreditMiner.  “The synergy of data is what excites us about this partnership.  ELEAD1ONE has perfected the model of customer relationship management, and we feel that the addition of our technology closes the loop for dealers to truly take their sales and profitability to a whole new level.”

About ELEAD1ONE

Six of the top ten dealer groups have chosen to partner with ELEAD1ONE, the most intelligent and intuitive dealership software solution available in today’s automotive market. ELEAD1ONE helps dealers achieve unmatched results in increased sales and profit, lead generation, customer communication, sales process, retention and complete lifecycle management across all departments. The company’s automotive-only virtual BDC and CRM are the foundations of their unique dealer-focused suite of products and profit-building strategies. No other company in the industry has the resources or ability of ELEAD1ONE to maintain a 100 percent focus on training, teaching and support after the sale. For more information, visit www.elead-crm.com, like us on Facebook, YouTube or follow us on Twitter.

Contact:

Melissa Maxey

229.469.9903

 

About CreditMiner

CreditMiner is the automotive industries only Real-Time prescreen provider, giving dealers access to Experian, Transunion and Equifax bureau data.  It’s proprietary BASIS₂ software platform provides the industry with permissible bureau data such as 5 auto loan summary, current payment data, auto loan balances, co-signer participation, and revolving debt data to give its franchise dealers a true credit snapshot of its prospect allowing dealers to match the right car, to the right customer, with the right financing every time.  For more information regarding CreditMiner, please visit www.ecreditminer.com, call (877) 213-7042 or email sales@ecreditminer.com.

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Feb 2, 2015

Autosoft, Inc. Certifies Dealer Engage CRM and Marketing Solutions Integration with FLEX DMS

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Integration helps automotive retailers reach more customers and increase revenue with highly targeted marketing campaigns

Dealer Engage offers a CRM and marketing solution that helps dealerships deliver personalized and highly targeted marketing campaigns to customers. Personal, targeted communications have been proven to build customer loyalty, increase repeat business and boost sales at dealerships. Automating this process saves time and resources – once communications are loaded and scheduled, staff can focus on customer service.

When dealerships using Autosoft’s FLEX DMS choose Dealer Engage as their preferred CRM and Marketing Services solution, Dealer Engage pulls information from FLEX DMS to customize and then send customers timely, relevant content that drives more engagement and referrals. These campaigns can increase repeat business, and reduce no-shows for appointments.

“An automated dealership marketing platform that puts the customer first makes the customer feel like dealerships are speaking solely to them,” said Christopher Morris, Senior Vice President of Autosoft. “This personalized, yet efficient system gives dealerships the best of both worlds.”

Automotive dealerships who are aiming to grow business and engage customers more efficiently are encouraged to contact Dealer Engage at 902.488.4107 or shawn@shawnryder.com.

About Autosoft
Autosoft develops and supports integrated software solutions that simplify business operations to produce better business results for automotive retailers across the U.S. Complete dealership management system (DMS) capabilities with affordable month-to-month support fees are designed to improve dealership processes and profitability, and reduce operating costs. Learning is quick and easy with intuitive applications that result in greater system utilization.  FLEX DMS is built on an open-system platform, giving dealers the most flexible and secure choices for managing and sharing data with OEMs and third parties. Managed hosting services offer convenience and mobility, providing secure and reliable access from any chosen device. Autosoft is the preferred solution of more than 30,000 users in 2,000 car dealerships and consistently receives the highest customer satisfaction and most-likely-to-recommend ratings. www.autosoftdms.com.

About Dealer Engage

Dealer Engage builds targeted, personalized messaging platforms for dealerships to help them create more effective email, text message and social media marketing campaigns that drive results. These loyalty-building solutions improve open and click-through rates, driving greater customer engagement. Dealers can also choose managed marketing services to reduce administrative overhead. Discover more at dealerengage.com.

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Feb 2, 2015

Flick Fusion Announces Availability of 2015 Makes and Models In Expanded Library of PicMotion New Vehicle Inventory Videos

1071c94826176a39d1f535dcbd8e47bd.jpg?t=1Urbandale, IA--February 2nd, 2015--Flick Fusion (www.flickfusion.com) today announced the availability of 2015 makes and models in an expanded library of PicMotion new vehicle inventory videos. In partnership with Chrome Data (www.chromedata.com), Flick Fusion's PicMotion videos make it easy for auto dealers to turn new vehicle inventory listings into rich video content optimized for video SEO. Up to five hundred 2015 models are now available.

"If a dealership doesn't have videos for their new cars, they don't have SEO for their new cars," said Brian Cox, President and CEO of Flick Fusion Video Marketing. "New vehicle inventory videos rank well in consumer search results using brand and model names as keywords."

Each PicMotion video features a style-specific voiceover and a gallery of up to 20 high-quality photos. The brief, action-packed videos are optimized for video SEO and mobile on-the-go research, significantly increasing online visibility for dealerships' new vehicle inventory. They can be streamed on dealer websites, showcased in a virtual showroom on a dealership's VDP page and shared across the Internet on YouTube and third-party listing sites.

In less than one minute, PicMotion videos display unique and visually appealing styles for every make and model, while voiceovers talk about the engine, exterior features, interior features and key safety features. Colorful, customer banners and overlays can be added that advertise current financing or other specials by the manufacturer or individual dealership.

PicMotion videos are optimized for mobile on-the-go research, reaching the majority of consumers who use their mobile devices to conduct vehicle research. According to a study by Placed, Inc. and Cars.com, 81 percent of auto shoppers use their smartphones to conduct vehicle research, and 63 percent use them while they are at a dealership. These car shoppers use their smartphones to compare pricing, find vehicles and view inventory listings both at their current location and at nearby dealerships. Mobile inventory videos are designed to capture the mobile consumer's attention with appealing images and voiceover narration.

PicMotion new vehicle inventory videos are an ideal solution for auto dealers looking for ways to increase search rankings, draw customers to their website and convert more website visitors into leads.

The 2015 videos are available for every retail make, model and body type. All PicMotion videos are linked to a Chrome Style ID and are compatible with major platforms including mobile. PicMotion videos are automatically updated as new vehicle pricing is released.

 

For more information and to view a demo of a PicMotion video, visit http://flickfusion.com/product-picmotion.php

About Flick Fusion

Flick Fusion specializes in creating, managing, and distributing dynamic and cost-effective online and mobile video products. Each video is designed to help dealerships reach and engage with customers, delivering rich content that results in increased sales and ROI. Flick Fusion produces video content for more than 3,000 dealerships and more than a dozen reseller partners. For more information, visit www.flickfusion.com.

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Feb 2, 2015

ELEAD1ONE PRESENTED WITH FOUR “HIGHEST RATED” DRIVINGSALES DEALER SATISFACTION AWARDS

2015 NADA: Ranked #1 in Dealer Satisfaction, ELEAD1ONE wins four awards in CRM-Sales, Fixed Ops Solutions, ILM and Owner Marketing Categories

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Atlanta, GA – January 22, 2015 – ELEAD1ONE receives the “Highest Rated” CRM-Sales, Fixed Ops Solutions, ILM, and Owner Marketing Awards in the sixth annual DrivingSales Dealer Satisfaction Awards.  The awards were presented at a special event today in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo. The ELEAD1ONE products received the highest dealer satisfaction rankings in their respective categories, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

“It is an immense honor to be recognized.  We are so grateful to our clients for ranking our products so highly, and to DrivingSales for providing the business platform in which to do so,” stated Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services, L.L.C. “Dealers have many choices in these extremely competitive spaces, and such prestigious awards solidify our hard work and dedication to our clients continuous success, as well as the automotive industry.”

ELEAD1ONE provides the most intelligent and intuitive dealership software available in today’s automotive market.

  • Over Thirty Years Experience With More Than 7,000 Dealer Clients
  • 1,000+ Live Agent Automotive-only Customer Contact Management Center
  • ELEAD CRM/ILM Scales to Any Size Retail Operation to Completely Manage the Customer Lifecycle
  • Integrates with All Major DMS and Third-party Providers
  • Premier Database Mining Technology Turns Current Customers Into Repeat Sales Opportunities
  • Comprehensive Service-marketing System Increases Retention, Profitability and Market Share
  • Web-based Retail Service Management Solution – From Online Scheduling and Customer Check-in to Multi-point Inspection, Signature Capture, and Customer Check Out

Auto dealers, who are interested in learning more about ELEAD1ONE, please visit us at the NADA Convention and Expo at Booth # 501S in San Francisco, CA.  http://www.elead-crm.com.

“We congratulate ELEAD1ONE on being recognized as one of the best-of-the-best by the people to whom their services count the most: the dealer community,” said DrivingSales CEO and Founder Jared Hamilton. “For six years, and through over 21,000 validated reviews, DrivingSales Vendor Ratings has helped dealers make smarter, more informed decisions, leading them to outstanding service providers such as ELEAD1ONE.”

The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified during the calendar year (January – December) at DrivingSales.com Vendor Ratings.  DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products/solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2015 issue of DrivingSales DealerExec which, in addition to being distributed at the 2015 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. For more information on DealerExec, please visit: dealerexecmag.com.

About ELEAD1ONE

Six of the top ten dealer groups have chosen to partner with ELEAD1ONE, the most intelligent and intuitive dealership software available in today’s automotive market. ELEAD1ONE helps dealers achieve unmatched results in increased sales and profit, lead generation, customer communication, sales process, retention and complete lifecycle management across all departments. The company’s automotive-only customer contact management center and CRM are the foundations of their unique dealer-focused suite of products and profit-building strategies. No other company in the industry has the resources or ability of ELEAD1ONE to maintain a 100 percent focus on training, teaching, and support after the sale. For more information, visit our Website, like us on Facebook, YouTube or follow us on Twitter.

About DrivingSales  

DrivingSales enables retail automotive dealers to learn, connect, innovate, and prosper in a rapidly changing retail environment. DrivingSales operates three business units geared at delivering actionable insight to dealers:  DrivingSales Media, which comprises the DrivingSales.com dealer community, DrivingSales News, Dealer Executive Magazine, and multiple industry conferences. DrivingSales University, the leading provider of automotive retail education content and certification programs, and DrivingSales Data, the industry’s largest cross-channel data analytics platform.

Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by over 60% of franchised dealerships in North America as a resource to improve their business performance.  To learn more about the DrivingSales community, news, training or performance analytics visit DrivingSales.com, DrivingSalesNews.com, DrivingSalesUniversity.com and DrivingSalesData.com

ELEAD1ONE Media Relations:
Melissa Maxey ( Melissa.Maxey@eleadcrm.com  ) 866- 444-7923

DrivingSales Media Relations:
Melanie Webber (melanie@mwebbcom.com), mWEBB Communications, 949.307.1723

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Feb 2, 2015

Auto/Mate Launches New Website With More Dealership Management System Educational Resources for Auto Dealers


478d4d917f7c94db1bae20754e1b6c79.jpg?t=1ALBANY, N.Y. – February 2nd, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) today announced the launch of a new website with more dealership management system (DMS) educational resources for auto dealers. The new website is easier to navigate and optimized for mobile devices, so dealers can access the latest company news and DMS information on the go.

 

"Dealers are always looking for information on how to better use technology to improve efficiencies, profitability and the customer experience," said Mike Esposito, President and CEO of Auto/Mate. "Our educational resource section contains a treasure trove of articles, videos and ebooks that any dealer can access for free."

 

The new website is responsive and adjusts to automatically fit on mobile tablets and phones, allowing dealers and customers to access the site while on the go.

 

The DMS resource section has been expanded to include more articles on technology best practices, tips, trends and videos. Auto/Mate offers several free ebooks for download including "The Auto Dealer's 10-Step Guide to Changing Your DMS," "The Auto Dealer's 10-Step Guide for a Successful DMS Conversion," and "The Auto Dealer's 10-Step Guide to Choosing the Right CRM For Your Dealership," all of which are DMS agnostic and contain detailed step-by-step process recommendations that any dealer can implement.

 

The redesigned website features drop-down menus for easier navigation and dedicated sections for each of Auto/Mate's DMS suites; including the Sales Suite, Accounting Suite and Fixed Ops Suite.

 

For more information, visit www.automate.com

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.

 

Auto/Mate's employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com.

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Jan 1, 2015

ELEAD1ONE INTRODUCES A NEW SERVICE MANAGEMENT PLATFORM FOR CAR DEALERSHIPS

ELEAD1ONE expands their best-in-class dealership solution to include online service scheduling, lane management, and multi-point inspection tools.

ELEAD1ONE, the leader in customer contact management, CRM and dealership software, introduces Service1One, which offers car dealers a fully integrated and web-based retail service technology.  Service1One automates all aspects of fixed operations processes - from the moment an appointment is scheduled until the repair order is complete.  Used on a handheld tablet, Service1One provides the smartest and most comprehensive fixed operations management tools in today’s market.

  • Multi-channel Online Service Scheduler
  • Fast and Efficient Lane Management Application
  • Paperless Multi-point Inspection Process
  • Includes Consumer Service Work and Payment Authorizations Tools
  • Full Integration with ELEAD CRM, AutoPilot, and ELEAD LOYALTY APP
  • Full Integration with All Major DMS Systems

Service1One helps dealers achieve better control, sales, and visibility across their service department. A one hundred percent transparent system alleviates the most common problem service consumers have – the feeling of being taken advantage of, which stems from a lack of proper document and information.  The Service1One application, designed for optimal viewing across all devices, eliminates the need for a traditional pen and paper system.

“Service1One provides access to the most innovative and forward-thinking fixed operations technology.  This system streamlines in-store processes and capitalizes on the dealership's largest profit center – the service drive,” stated Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services, L.L.C.  “Integration continues to be a key element when choosing a vendor partner. We believe that consolidation of every aspect in sales and fixed operations not only streamlines dealership processes and creates a better experience for their customers, but also increases overall ROI and market share.”

About ELEAD1ONE
 

Six of the top ten dealer groups have chosen to partner with ELEAD1ONE, the most intelligent and intuitive dealership software available in today’s automotive market. ELEAD1ONE helps dealers achieve unmatched results in increased sales and profit, lead generation, customer communication, sales process, retention and complete lifecycle management across all departments. The company’s automotive-only customer contact management center and CRM are the foundations of their unique dealer-focused suite of products and profit-building strategies. No other company in the industry has the resources or ability of ELEAD1ONE to maintain a 100 percent focus on training, teaching, and support after the sale. 

Contact

Melissa Maxey


Melissa.Maxey@eleadcrm.com

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Jan 1, 2015

New Dealership Websites from Naked Lime Marketing

One Web Platform Built for Multiple Devices to Deliver Better Results

   Naked Lime Has Launched New Aptus Websites™ Platform for Automobile Retailers

KETTERING, Ohio – Jan. 28, 2015 

“Which device consumers use for web browsing is often driven by context: where they are, what they intend to do, and the amount of time the task will take,” said Jim Wright, vice president and general manager of Naked Lime. “Dealers are recognizing they need to account for these factors when designing their dealership websites. We’ve developed Aptus, inspired by the Latin word for “adapt,” to help make it easier and more efficient for dealers to deliver a more pleasing online experience by serving up the right web content on the right device to every consumer who visits the dealership’s website.”

Aptus benefits include:

  • The ability for dealers to choose what content consumers see on each device, all while maintaining one URL for better search engine optimization (SEO).
  • Easy drag-and-drop website editing capabilities that allow dealers to change site elements on the fly.
  • Faster page loads to help improve the consumer experience and conversion rates.
  • A new, more intuitive website administrative tool for dealership employees to quickly and easily manage the components of their site.
  • A tailored website setup process and web strategy advice and support from Naked Lime’s specialists to help dealers gain the most from their digital dealership.

Wright concluded: “The vast majority of today’s consumers already have made their buying decision prior to stepping foot in the dealership. They’ve been interacting with the dealer across a number of devices and formats before selecting which car and where to buy. With Aptus, dealers are better able to put their best message in front of consumers during each online interaction, which can lead to a better retail experience for consumers and better business results for dealers.”

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