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Pros: We receive leads from Cars Direct New Cars and Cars Direct Finance leads. New car leads are great, to the point, upfront pricing. Quality lead service using our local boundries.
Cons: Special Finance leads seem to be half legit and half fake or frauds. Nearly 5 of 10 leads either don't know how we received their information and some never submitted anything at all. Imagine a customer's surprise when they get a call asking to verify their information, info they never submitted. We had one lady in tears because, she is out of work, in the hospital and someone had submitted her credit info that morning. She has no children or a spouse, NO ONE knew her info. So where are they getting these leads from? I can understand one time being a fluke... several times?Something seems fishy.
Pros: "lead" volume, upfront prices
Cons: extremely low lead quality, paying for fraudulent leads from identity thieves, ect.
Pros: good product covers local area
Cons: rep name instruction
Pros: CarsDirect has been one of our top vendors with regards to leads, referral traffic and account service/management. Our direct contact has been Sharyn Kay; she's based out of ATL. She delivers excellent service and goes out of her way to keep us informed of new developments and opportunities to consider within the CarsDirect network. Quality leads, high converting traffic and an overall positive experience and support from Sharyn, her operations team and upper management as well. Thanks Sharyn! Eric
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