Timothy Martell

Company: Wikimotive

Timothy Martell Blog
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Timothy Martell

Wikimotive

Jul 7, 2012

New Study Shows Just How Much Social Media Effects Search Results

Social Signals and Search Results

It's been known that for a while social media signals have been used by Google in their algorithms to determine search results. What was unclear was just how much correlation there was between social signals and search results. Fortunately Searchmetrics did a study to find out just that and they've recently published their results.

To see the results of this exciting study and read more about the importance of social signals in search results go to Wikimotive's blog.

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Jun 6, 2012

Top Tips For Tweets

Twitter Marketing

Twitter is becoming a vital part of many dealers social media marketing solution. The audience you can reach and the frequency with which you can reach them make it an invaluable tool. Are you using it correctly though? We've read the recent study done by Buddy Media, and pulled out five quick tips to improve your Twitter success!

The full story on how to manage your Twitter account is here.

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Jun 6, 2012

Marketing On Google+ For Car Dealers

Google Plus MarketingGoogle+ is a little undesireable for car dealers because of the seeming lack of engagement there, and adoption is still very low even among those dealers who have already gotten into social media marketing. Google+ doesn't come close to the level of interaction that Facebook has, but it is still a very important place to be. Since Google moved places to Google+ Local now you have to have Google+ to have a local listing, and Google favors their own content when evaluating search and serving results so it has a clear SEO advantage as well.


Check out the full story about Google+ Marketing here.

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Jun 6, 2012

Content Makes All The Difference With SEO

Recently there have been a lot of articles popping up with titles like “comprehensive 18 point SEO checklist” or “Are you optimized for the Google Panda/Penguin updates? Here are 10 things you need to change” etc. The problem is that most of those “25 steps to good SEO” are extraneous BS (pardon my french). If there’s ONE thing that you need to know about SEO it’s that content is everything. There are no shortcuts, no corners to cut, and no get rich quick schemes. Proper SEO is done through commitment hard work, planning, and organization.

If you are unfortunate enough to practice, or employ someone who practices, black hat SEO I’ve got news for you, it isn’t going to pay off. Black hat SEO can be effective for a short time but Google is cracking down more and more and the penalties are much worse than the benefits. Unfortunately these days people don’t like the hard work aspect that comes with doing SEO the right way so even grey and white hat SEO’s tend to cut corners and try the easy cookie cutter way out.

The way to do search engine optimization the right way has always been through great optimized content. Recent Google updates have only served to reinforce this idea. This is where the hard work and commitment come in, because you actually have to write and optimize the content. You also have to formulate a plan and get organized with regards to what keywords you want to optimize for, which I can tell you takes a lot of research when done properly. If you can manage to commit to this, along with a consistent and strong blog, and social media presence then you should be well on your way to great search rankings.

Keep in mind that the content is everything here. You need to make sure that you don’t alienate your reader with horribly written, or otherwise indecipherable text. This means absolutely no keyword stuffing, it is not hard to include keywords in an article or blog naturally and still make it interesting and readable for humans. In fact it’s necessary to do so because Google’s algorithms don’t just see the words in your content anymore, they also see context and relevancy. Besides the whole goal with SEO is to get traffic to your website, don’t you think it would be important to keep the visitors interest after they’ve gotten to your page, so that they may click through or fill out a lead form.

Make sure that you, or whom ever is managing your SEO strategy, is creating the best content possible. Every business is different and they all deserve a uniquely organized strategy not some cookie cutter plan from a giant SEO company.

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Jun 6, 2012

Pro Tips On Local SEO Marketing

When it comes to your company’s SEO, it’s always important to rank on the first page for all the terms relevant to your business. Sometimes though, it is MORE important for your business to rank highly on the local scale. If that applies to you, than you’re in luck. A survey outlining some of the best local SEO practices has just been published.

Looking to jumpstart your local Seo? Here are the five key factors to look at:

1. The physical address in the city of search
2. Proper category association
3. The proximity of the address to centroid
4. The domain authority of the website
The quantity of structured citations on Internet yellow pages websites and data aggregators

So what does this list mean to you? Let’s dig a little deeper.

When it comes to physical address, you need to make sure you have it correctly listed on, at least, the landing page of your site. This is even more important if you’re in a big city and want to stand out. Remember, you’ll always rank better if you are physically located in the area you want to rank in.

For your category association, make sure you’re selecting all categories that directly relate to your business. It’s important to not get too ambitious though, if you start categorizing yourself in fields that are only vaguely related, Google may take notice, and not in a positive way!

A centroid is a geographic center. So proximity to centroid is expressing the importance of being near the center of the area you are trying to rank for. Within 5 miles is best, but you can still do well if you’re outside of that radius!

Anyone familiar with SEO will tell you the importance of Domain Authority. It’s no different when it comes to local SEO. Just make sure you’re site is quality and locally relevant.

Finally, we come to structured citations. You want to give your accurate business information to as many citation sites as you possibly can. You here a lot about quality versus quantity, but this is one instance where you definitely need both. You can do a search for “local citation sites” and you’ll find more than enough to get your local SEO started!

 

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Jun 6, 2012

Car Dealers or Vendors: Who's Lazy?

Are car dealers lazy?Not long ago I saw an article on DealerRefresh titled: “Dealership Employees Blogging in the Land of Unicorns and Rainbows." It’s a silly, catchy title that hits upon an important misconception. Namely, the wrongly perpetuated idea that car dealers are lazy.  

I worked in the automotive retail industry for over 20 years, but recently I’ve changed paths. I am now a full time vendor and founder of Wikimotive, and I’ve realized that car dealers aren’t the lazy ones...we are.  

The car dealer business hasn’t changed much over the past fifty years. When my father began working in this industry, there wasn’t even microfilm to look up parts; today, computers connect  the world. People haven’t been replaced though. People are still needed to find the right part for the right car, and people still like purchasing things from other people, especially ones they like.  

TV, radio, newspaper, direct mail, e-mail, the internet, blogging, SEO, social media, ORM, ZMOT, CRM, DMS systems have all facilitated the modern dealership, but the car business itself remains unchanged. With every new technological advance, people start predicting the demise of the traditional business models, but really, nothing has changed...at least not for the car dealer.  

The real change in the industry hasn’t come from the dealerships but from us, the Vendors. We serve the dealers with all the brightest and flashiest new toys, screaming at the top of our lungs  to be recognized. We preach fire and brimstone on all the non-adapters and hint that if they don’t buy in now, RIGHT NOW, then they probably won’t be around to change their minds in 5 years.  

Frankly, it’s bull.  

It’s a silly attempt to make ourselves seem more important in the eyes of the dealers we cater to. I’ve been in this business for a long time, and I’ve seen dealer’s with terrible reputations and reviews go out there and sell the most cars in their market. I’ve seen sales managers who still plug power-strips into themselves sell thousands of new and used cars in a month without even knowing AutoTrader and blogging exist. I’ve even seem the biggest anti-social jerks top the sales board while some of the finest dealers I’ve known have gone under.  

It may seem like I’m painting a pretty depressing picture for vendors, especially considering I recently got into the vendor space, that isn’t really true though. I honestly believe that when we do it just right, when value delivered matches the value promised, being a vendor who serves dealers is the ideal place to be. Full disclosure, you make everyone happy, and you make lots of money.  

What everyone needs to understand is that dealership employees and owners don’t need to learn how automotive SEO works anymore than they need to understand how newspaper printing works; its just another means to an end. All that decision makers need to know is the value it represents. Just like any traditional medium, SEO is a vital, lasting part of modern advertising. That’s the important fact to remember.  

If a dealer can acknowledge our success when they see it (and throw out our BS when they don’t) then they’ll be in good shape.    

A carpenter wouldn’t give a customer a hammer and nails and then walk away saying job well done, but that’s what automotive vendors have been doing for years. Why? Because we’re LAZY! We can no longer simply give a dealership the basic tools and call it quits, it doesn’t work! We need to help them develop and cultivate until their project is complete.  

Why have we been half-assing everything we do? Why aren’t we sending reps to the dealerships to learn about the personnel? If getting quality content for websites and blogs is as important as we claim, why aren’t we providing said content? If social media is so pivotal, why aren’t we managing and engaging dealers’ social networks? Why aren’t we doing it all? We tell dealers what they’re doing it wrong, so doesn’t that mean we should know how to do it right?  

Newspapers don’t ask dealers to fire up the printing press and put their ads on paper. Television stations don’t have them installing antennae. So why do we expect clients to be the masters of the medium, of OUR medium? Any guesses?  

It’s because WE’RE LAZY! Lazy and afraid. Afraid that if we start providing everything, costs will go up and we’ll have to change how we do business...but maybe changing how we do business is what’s needed, because it’s difficult to figure out why we aren’t doing more. That’s why I modeled my new company on just that: DOING MORE. No more half-assing, no more handing clients a hammer and nails and telling them to build their own damn shop.  

Just doing more, so the client can worry less.  

And if doing more for your clients doesn’t seem like the right move, maybe it’s time to look in the mirror and ask, “Who’s the lazy one?”        

Timothy Martell

Wikimotive

CEO

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Timothy Martell

Wikimotive

Feb 2, 2011

Understanding Social Media Marketing

 

Social Media Marketing: What is it? Most people think they know. But ask 10 people and you will probably get 10 different answers. You know it’s important. Your Internet Manager is telling you it’s an important component of your marketing strategy, but no one seems to be able to tell you the how and the why or how to go about putting a pen to it, right? 
 
Time to put the questions and myths to rest.

Social Media Marketing has many components, each of which can be used for different purposes – and this is what helps creates the confusion. Let’s start by categorizing the common social media tools.
 
The Social Network - This is what most of us think of when we talk about social media, but it is really just one of its formats. Let’s face it, right now Facebook is the 800 lb. gorilla in the room when it comes to social networks. But also included in the “Social Network” category are MySpace, LinkedIn, Twitter and FourSquare.
 
Social Bookmarking - Social bookmarking sites like digg.com, delicious and StumbleUpon function as places for people to post links to a blog, an article or online content that they find interesting.
Social Profile Sites - Social Profile sites are places to post limited but informative content about a person, place or thing. They are different from press releases because they generally offer some internal method of sharing the posted content within a community or through onsite tools that enable sharing directly to social bookmarking sites. They can include classified postings on sites like Backpage, brochure postings on ScribD, PowerPoints posted on SlideShare, or profiles created on Mixx.
 
Blogs – This is your online voice. A place to write about anything and everything, and a powerful tool for both Social Media and SEO. Blogs allow you to post content and share pictures, videos, and concepts. It’s a chance to publish your own personal online newspaper. Most are free or very low cost to maintain.
 
Now BE Social
 
So now you have a basic understanding of the important types of Social Media. How do we make the best use of them in the dealership?
 
Blog it!
 
Let’s start with the blog. If you don’t have one, this should be your first step into the world of Social Media. The reason to start here is because you can both initiate your social presence in a forum that is very forgiving and utilize your blog as a valuable SEO tool.
 
Your blog should be used as a promotional tool and include content about product releases, industry-related issues, and dealer events. That’s not to say you shouldn’t blend in some human-interest pieces, but people know when they come to a dealership’s blog that the dealer has home court advantage and they expect to be served YOUR content.
 
Your blog is the perfect place to cut your teeth on Social Media. The only way to fail is by failing to contribute. You should write a daily blog post. If you cannot contribute daily, shoot for 3 days a week. However, if you cannot post at least one article/week you should wait until you have the resources to make this a reality.
 
Build Profiles!
 
Social profiles are a great way to increase your POD score by enabling you to create multiple profiles (on sites such as Twitter, Facebook, Wikipedia, etc.) for your dealership across the web, contributing to enhanced SEO. You can post links, pictures, videos, and other media containing relevant information about your dealership, which in turn can increase your dealership’s indexing in search.
 
A simple way to see this for yourself is to Google one of my company’s names: Wikimotive. Notice each of the Google results listings:
 
Wikimotive.net - Me
Wikipedia - Not me
Wikipedia - Not me
Twitter - me
Facebook - me
LinkedIn - me
slideshare.net - me
onlineprnews - me
flickr.com - me
placeblogger.com - me
 
With the exception of my actual website, all of these are social profiles! You can use platforms like these to protect and promote your dealer’s brand.
 
Social Bookmarking
 
Social Bookmarking can greatly enhance your SEO strategy.  You can bookmark every piece of content you create on the web. For example, that blog post you just submitted? Digg it! Submit it to delicious and StumbleUpon. You just created 3 links back to your blog post! Other users can “StumbleUpon” the article you submitted, “digg it” themselves or “StumbleUpon” your story. Each time that happens, more links are created back to your content!
 
The Social Network
 
Social Networks can be incredibly influential and extremely powerful dealership marketing tools. Unfortunately, 99% of dealers are destroying any chance they have at effectively marketing their brand because of the way they misuse these social networks. This is due not just to a lack of education, but a lack of expert individuals who truly understand how to market using a social network.
 
The secret to success here is actually a very simple concept that most insist upon ignoring: fun. It is counter intuitive for a dealer to pay an employee to talk about or quote some obscure line from the latest National Lampoon movie or ask how many people saw the previous night’s American Idol - or who they voted for! After all, how does that generate revenue for the company?
 
The answer is subliminal brand awareness. Remember, these are regular folks. They don’t work for a car dealership. They certainly didn’t Tivo or DVR their favorite shows and fast forward past all the commercials so they could get their dose of advertising on Facebook.
 
Let me be blunt - NO ONE cares about your 0% or the $199/mo lease or that extra special, extra rare, extra clean, extra low mile whatever you just took in. So don’t write about it on your Facebook wall. If you do, you are guaranteed to fail.
 
You need fans! Thousands upon thousands of fans! You need all the fans you can get. The best part is that it doesn’t even matter where the fans are, just that they like you and visit your page regularly. I know, you want to know why an out-of-market Facebook ‘like’ is valuable. We’ll get to that in a minute. Do a little math with me here first: Marlboro Nissan had 13,512 people who like their page at the time of this posting. The average FB user has 130 friends. That means on any given day, Marlboro Nissan has the power to influence 1,756,560 people. That is brand awareness and that is why Marlboro Nissan made an incremental $400,000 gross profit from just Facebook alone in 2010.
 
What about those out-of-market people? Let me ask you a question. Do you have any friends or relatives who live in another state? Do any of your friends have friends of relatives that live in another state? Remember, we live in a global economy today. Here are a few examples of really strange connections that led to some of Marlboro Nissan’s sales in 2010:
 
Karen of Westford, MA bought a Nissan Altima as a result of our Facebook page. She was not initially a fan of Marlboro Nissan’s Facebook page, but her brother, who lives in Indiana, was a fan and told her about a contest we were running on our page. She won the contest and purchased a car because of a fan that lived half way across the country from our store.
 
Sanjay, who lives in Marlboro, MA has always bought Hondas from a dealer in Framingham, MA. But his brother, Sandeep, who lives in India, is a fan of Marlboro Nissan’s page. He told his brother about how much fun our page was and that he should like our page. He did and is now a regular contributor to the page.
 
Turns out that Sanjay lives right behind the Home Depot that is directly across the street from Marlboro Nissan, but had never considered Nissans until he found our page, read our blog, and discovered that the Nissan Altima had been rated #1 by consumer reports for the last 2 years.
 
I could write ten pages of similar stories and those are just the ones we know of. The point here is that influencers can live around the corner or on the other side of the world. If they want to make the conscious choice to get involved with your brand, welcome and reward them, regardless of their location.
 
Bring it all together
 
By now you should be putting the pieces together. Consider the power you have to market (for free) your brand with these tools: You write a blog post about a new product. You bookmark that post on digg, delicious, and StumbleUpon. You let your Facebook fans know that you just wrote a new blog. That post automatically gets submitted to your Twitter account... In Marlboro Nissan’s case that post could reach 1.8 million Facebook users, 20 million Twitter users, 12 million Stumblers, countless digg and delicious users, the 2-3 thousand monthly blog readers... the list goes on. All from just one post! Now do that 7 days a week. That is digital marketing domination and that is how to use Social Media in your dealership.



Timothy Martell

Wikimotive

CEO

952

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Timothy Martell

Wikimotive

Nov 11, 2010

Dealer Strategy Finalist: Facebook Marketing

 

Summarize your Strategy:
 
By using a total dealer online marketing strategy and incorporating Social Media as a central component to this year’s approach we have increased sales and reduced cost. In addition, we have created a loyal almost “cult” following due to the incredible success of our facebook page.
 
 
 
Describe how you executed your strategy: 
The previous years we spent creating a dominating SEO strategy allowed for the opportunity for me to experiment with Facebook. During which time I developed a strategy for designing attractive looking pages and acquiring huge volumes of fans who actively engage with our page.
 
Describe in detail the results you have seen, please include numbers/metrics that demonstrate the impact of your strategy:
 
Website Traffic Sources (MarlboroNissan.com Dec 09 - Aug 10: Facebook
 
Dec 09: Not in the top 100 sources @ no measured visits | $0 measured ROI
Jan 10: #9 @ 99 visits | $74.75 Sales | Gross Profit: $0
Feb: #6 @ 160 | $358.80 Sales | Gross Profit: $0
Mar: #7 @ 180 | $567.72 Sales | Gross Profit: $158.96
Apr: #3 @ 2,913 | $52,169.66 Sales | Gross Profit: $6,062.11
May: #2 @ 2,888 | $177,830.37 Sales | Gross Profit: $16,203.90
Jun: #1 @ 5,058 | $423,028 Sales | Gross Profit: $43,275.76
 
Interesting statistic: in any given month, regardless of the page growth rate, approximately 25% of our total facebook fans are actively involved as a consumer rather than someone just there for fun either by asking buying questions or utilizing specials posted on FB. This is a huge volume of people. About the same percentage of people are actively participating in the “fun” portion of the page in any given month. That means that 50% of those consumers actively involved in the page in some way are either, researching, asking questions or actually spending money at any given time. After 19 years in the car business, this is the first time I have seen a marketing platform gain so much momentum so quickly.

Timothy Martell

Wikimotive

CEO

862

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