• Multi-year agreement brings together the worldwide leader in logistics with the automotive industry’s leading transportation provider
• Partnership designed to create a modern logistics management solution that significantly improves the transportation experience for clients and carriers
• Together, the companies aim to transform the five billion dollar B2B automotive transportation industry.

WESTERVILLE, Ohio / ATLANTA (October 8, 2020) – Manheim Logistics and DHL Supply Chain have formed an exclusive collaboration in a quest to transform the logistics experience for clients and carriers. As the Americas leader in contract logistics and part of Deutsche Post DHL Group, DHL Supply Chain will work with Manheim Logistics to develop a more holistic transportation management system that aims to give clients and carriers the most efficient and transparent transportation experience in the industry.

Between its Ready Logistics and Central Dispatch brands, Manheim Logistics facilitates approximately 10 million vehicle moves each year.  As Lead Logistics Provider, DHL Supply Chain will apply its logistics engineering expertise and advanced technology to create unmatched capabilities and further establish Manheim Logistics as the transportation partner of choice for dealers, commercial clients and carriers.

“The combination of our shared cultural values, vision for the future of automotive logistics, and complementary areas of expertise made DHL Supply Chain the perfect partner in our drive to simplify logistics for our clients,” said Joe Kichler, vice president of Manheim Logistics. “Together, we can create capabilities that historically haven’t been possible in the automotive space and substantially improve our quality, on time delivery, vehicle tracking and more.”

Based on client feedback, Manheim Logistics laid out a bold strategy for the future, and this collaboration is designed to provide clients with the technology and support they need to thrive in a fast-changing market. Manheim Logistics will continue to work closely with clients and carriers while using DHL Supply Chain’s advanced routing and technological capabilities. Dealers and commercial clients will be able to spend less time managing logistics details and focus on driving their businesses forward, while carriers will benefit from robust technology, optimized loads and a greater pipeline of productive jobs. 

DHL will use the company’s Global Control Tower in Detroit and embedded logistics support teams across the U.S. to provide greater visibility on inventory flows and optimize vehicle moves. The company will also be integrating its transportation management system and in-house applications to provide more efficient and transparent shipping processes, support order management and vehicle verification, and provide an integrated user experience portal for shippers and operations personnel. 

“We are excited about the opportunity to work with Manheim, a proven leader in the automotive sector, and to jointly lay the foundations for further optimization and automation,” said Jim Monkmeyer, President of Transportation, DHL Supply Chain North America. “By leveraging industry-leading resources including our Control Tower and suite of advanced technologies, we are confident that we can strengthen Manheim’s commitment to offer transportation solutions with the reliability and flexibility that their customers desire.”

Click here to learn more about DHL Supply Chain’s portfolio of transportation solutions.

– End –

Media Contacts:
 

Daniel McGrath                                                          Julie Shipp

DHL                                                                             Manheim

Tel: (954) 303-6075                                                    Tel: 404-558-7837

Email: Daniel.McGrath@dpdhl,com                           Email: Julie.Shipp@coxautoinc.com

About DHL

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 63 billion euros in 2019. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.

About Manheim
Manheim, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its employees and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim provides clients with more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com

Sales now available to clients at Manheim sites in Tennessee, Florida and Pennsylvania

ATLANTA, Ga. – (Sept 14, 2020) – Driven by a commitment to deliver a safer auction experience while providing clients with more options to conduct business, Manheim expanded its Digital Block™ sales this week, adding seven more locations. Digital Block sales offer in-lane bidding with a live auctioneer; however, vehicles are only displayed on screens and never travel down physical lanes. The sites are Manheim Nashville and Manheim Central Florida and Manheim Fort Myers, Manheim Pensacola, Manheim Daytona Beach, Manheim Jacksonville and Manheim Lakeland in Florida. They join last week’s addition of four sites in Pennsylvania and two sites in Houston, bringing the total number of Digital Block sale locations to more than 50 nationwide.

“Digital Block sales offer our clients another way to do business safely and on their own terms,” said Alan Lang, Manheim division vice president. “Dealers using Digital Block sales tell us they are saving time by viewing and bidding on cars on the same day. And, consistent with our re-opening plans, we follow strict safety protocols, including adhering to state and local guidelines such as following the 250-person capacity per sale rule at our Pennsylvania-based locations.”

Year to date through August, Manheim saw over two million digital transactions, which is more than 40% higher than the same period last year. In addition, nearly 100,000 dealers are attending Manheim sales each week – whether bidding onsite via Digital Block sales or participating digitally via Simulcast. Last month, the company announced that it will continue to waive Simulcast Success Fees through the end of the year.

Since the pandemic, Manheim’s actions to re-open its operations have included:

• Allowing clients onsite to view inventory beginning May 1.
• Providing Manheim’s Lot Vision vehicle tracking system to help clients efficiently locate vehicles, currently in place at 19 locations.  For more information on Lot Vision, go to www.mymanheim.com/lotvision
• Enabling sellers to rep vehicles on the block starting on June 8. While some sellers took advantage of this option, many others chose to use Manheim’s Remote Seller Tool.
• Piloting in-lane bidding (Digital Block sales) beginning the week of June 22 with five locations. For a full list of locations offering Digital Block sales, go to https://www.mymanheim.com/covid-19/locations/

“Manheim has done a great job adjusting to current challenging times with excellent overall results in our use of Manheim Digital Block sales,” said Frank Enriquez, representative, Nick Alexander BMW Mini in Los Angeles.

As Manheim celebrates 75 years of industry innovation and leadership in 2020, the company is moving forward with a Digital First marketplace strategy to transition its auction marketplace into a single client experience maximized for digital interactions and supported by efficient and flexible physical operations. This includes unifying Manheim’s digital platforms, such as Manheim.com and Simulcast, with its physical assets to give clients an enhanced experience no matter how they choose to conduct business.

Another effort underway is Manheim’s investment in the next generation of vehicle information. This initiative is designed to give clients even more information digitally – more images, higher quality visuals and more mechanical and safety data – to help remove subjectivity and drive greater buyer and seller confidence. 

About Manheim
Manheim, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its employees and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim enables clients more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com

ATLANTA – September 2, 2020 – With wholesale remaining largely digital, it’s never been more important for dealers to buy and sell online with ease. That’s why Manheim has released three new enhancements to its digital marketplace designed to benefit buyers and sellers: significantly more images on vehicles checked in at a physical location, the opportunity to more easily transact at below-floor prices and an additional sale format. These new additions come as Manheim’s audience has grown substantially, with sales attendance surpassing pre-COVID levels nearly 19%.

“While wholesale remains mostly digital, the Manheim Marketplace is more active than ever,” said Zach Hallowell, vice president of Manheim Digital. “As our teams work to instill greater buyer confidence when doing business digitally, these new enhancements are the first of several that we will be rolling out to improve the auction experience.”

To help dealers better understand a vehicle’s condition—and enable sellers to better showcase their inventory—vehicles that are brought to a Manheim location for sale will have a standard set of at least 15 images; this is up from seven images captured previously. Additionally, the new OVE Review Window benefits both sides of the transaction by enabling sellers to move more inventory and helping buyers acquire vehicles at prices they’re willing to pay. And finally, new Flash Sales offer buyers and sellers a quick bidding environment and special promotions, bringing them additional excitement, exposure and deals. More details follow:

More Images = More Information on Vehicle Condition

Manheim is investing in helping dealers make more confident digital purchases, with a strong focus on expanding available condition information. All vehicles checked in at a Manheim location will have at least 15 images, and potentially up to 18, depending on vehicle features. This is more than double the number of images included in the previous standard image package. Best of all, clients who already use Manheim’s imaging or condition report services will get this expanded set at no additional charge, and new clients will pay only the previous 7 image price. This expanded package will begin rolling out in September, with all Manheim locations offering it by the end of the year.

More images can provide a clearer picture of the vehicle’s cosmetic condition, a key factor dealers consider when deciding to bid or buy. Below is the list of images dealers will begin seeing on vehicles listed from a Manheim location:

• Interior: trunk, odometer, manufacturer tag, left front interior (driver’s side), right front interior (passenger’s side) center dashboard, engine and driver door panel with controls
• Exterior: front, back, left front corner, right front corner, right back corner and left back corner
• Additional Images (if applicable): backseat, sunroof and 3rd row

This is the first of several imaging enhancements Manheim plans to release, including undercarriage imaging, which Manheim is currently piloting in Texas.

New OVE Review Window

Today’s high wholesale prices have made it challenging for some dealers to find the right inventory at the right price. However, dealers who turn to Manheim’s OVE platform will now have additional opportunities to win vehicles at below-floor prices with the new OVE Review Window. If a vehicle has bids below the floor price, a two-hour window will open at the end of the sale, enabling sellers to review the highest bid and decide whether to close the deal. The OVE Review Window allows sellers to list vehicles on OVE with bids below the floor price. In an ever-changing market, by providing this capability, the Review Window helps sellers fully access market values, allowing them to move inventory on their terms.

New Sale Format: Flash Sales

Manheim clients now have an additional option for buying and selling vehicles digitally: Flash Sales. An alternative to the daily listing schedule, these sales will feature rotating sellers and appealing promotional offers for just two hours. Participating sellers receive featured marketing on OVE, targeted marketing support and more, while buyers benefit from rotating promotions. Recent promotions have included a complimentary DealShield Purchase Protection Guarantee on all purchases, as well as inventory priced under $10,000.

These enhancements come on the heels of two recent digital integrations between vAuto and Manheim. First, a new feature in vAuto’s Provision enables clients to request a Manheim Express Concierge specialist, so they can more quickly and effortlessly get their inventory listed right from their lots. Second, vAuto’s Stocking Grade and Strategy Action now appears within the recommended vehicles carousel on Manheim.com, which helps enable dealers to quickly see how suggested vehicles fit with their current business plans.

About Manheim

Manheim®, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its team members and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim enables clients more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com.

OFFERS AUTOMOTIVE  DEALERSHIPS EFFICIENT MANAGEMENT OF ONLINE LEADS

HOFFMAN ESTATES, Ill. – August 31, 2020 – CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today announced the launch of BDC Pro, a new addition to its Elead ecosystem. BDC Pro provides a standardized 90-day lead nurturing program designed to manage the full cycle of internet leads for automotive dealerships that use Elead as their CRM provider.

The solution offers dealers an operating model that is efficient and fully integrated inside the Elead CRM. Dealerships can deliver a better experience by engaging online shoppers with consistent, productive conversations while giving their sales staff more time to focus on providing a VIP experience to guests in the showroom.

BDC Pro handles first responses, workflow, task management, delivery of confirmed appointments, warm handoffs, and no-show follow up. The program has a support network that consists of trained agents for follow-up activities, plus a team of sales operation consultants that help dealerships identify successes and areas of opportunity to improve appointment traffic and gain competitive market share.

“Our vision for the future of BDC is to continuously evolve to keep dealership needs central to the solutions we offer,” said Scott Thompson, senior vice president, CRM, and Layered Applications. “As the economy continues to reopen, competition is at an all-time high, and dealers are hyper-focused on expense management. BDC Pro gives them the ability to take advantage of every opportunity, get more showroom appointments, and close deals quickly and efficiently. That’s crucial right now.”

BDC Pro gives dealers an affordable way to access a large pool of professionally trained live agents that work as an extension of the in-house dealership sales team. BDC Pro agents are assigned follow-up workflows and tasks based on their training level and skill set to provide superior coverage and lead handling.

It is designed for short- and long-term follow-up strategies for online inquiries with a robust cadence of live calls, texts, and emails. BDC Pro accelerates lead conversions by using advanced software technology to deliver messages at the time most optimal to trigger a response from the auto shopper. Every workflow and task completion is connected to the customer record, giving instant visibility into the full history of communications with the car buyer and detailed notes on the interactions.

BDC Pro is currently available in the U.S. Learn more about BDC Pro or request an expert sales consultation.

###

About Elead CRM

As part of the CDK Global portfolio of solutions, Elead CRM integrates its retail solutions around a dealer’s culture, processes, and systems to aggregate data into a single view of the customer across the entire business – streamlining the customer lifecycle to deliver a personal experience every time. Helping more than 5,000 dealerships nationwide, including six of the top 10 dealer groups, Elead CRM helps dealers operate more profitably and gain a business advantage with sales, service and marketing operations tied back to the CRM.

About CDK Global, Inc.
With $2 billion in revenues, CDK Global (Nasdaq: CDK) is a leading global provider of integrated information technology solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK Global provides solutions to dealers in more than 100 countries around the world, serving approximately 30,000 retail locations and most automotive manufacturers. CDK solutions automate and integrate all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair, and maintenance of vehicles. Visit cdkglobal.com.

Contacts:

Media Contact:

Roxanne Pipitone

Senior Director, Corporate Communications
847.485.4423
Roxanne.pipitone@cdk.com

With an industry focus on how to improve the customer experience as well as how to save time on each transaction, Roadster doubles down on holistic omnichannel commerce platform that will help dealers achieve these goals by focusing on each aspect of the sale 

San Francisco, Calif. — August 24, 2020— Roadster, the leader in commerce solutions for car buying and leasing, today announced the rollout of its enhanced omnichannel commerce platform designed to help dealerships offer a more modernized and improved car buying experience, by holistically addressing every aspect of the sale.  Building upon its already successful in-store sales process, where Roadster’s Express Storefront empowers dealers to connect the dots between what the customers did at home and their in-store experience, the company will now introduce a suite of new remote selling products that will empower internet and BDC teams to guide customers further down the purchase funnel regardless of where they are..

“The industry has been focused on plug and play digital retailing products as a way to improve and modernize car buying but in order to really improve the customer experience, we have to empower dealership personnel with solutions that make it easier to sell,” said Andy Moss, CEO of Roadster. “Car shoppers don’t buy cars in a linear fashion and we can no longer treat them that way. We are proud to be introducing the next generation of our digital sales platform at such a crucial time in the industry, when dealers need the most efficient and effective way to engage consumers and seamlessly walk them through the purchase process from start to finish.” 

As part of its new offering, Roadster will introduce Express Response, a lead response solution that allows the dealership to automatically respond to internet leads with intelligent and relevant information that encourages the customer to start the deal-making activity online.  Unlike legacy models, where consumers often get an inactionable auto-response to their lead submissions or where the dealership spends a significant amount of time sending detailed and individualized responses, Express Response increases customer engagement 24 hours a day by responding to all internet lead sources from one seamless platform. It empowers dealers to follow up on customer’s interest on any piece of new or used inventory, and respond directly with VIN specific information to help move customers down the purchase funnel faster. It improves transparency and consistency, providing customers with pricing that matches what appears on a dealer’s Express Store and links them directly to the appropriate VDP or SRP to ensure there are no surprises as they build the deal. 

Express Response also gives dealers the ability to control their brand voice, cadence and timing of their messages, as well as track response metrics, from open rates, click through rates, session length and actions taken to measure and ensure customer engagement and satisfaction remains paramount. It also provides dealerships with unique visibility into a customer’s first interaction with their dealership, which is something that many dealerships have been unable to track until now.

In early pilots with 43 rooftops and 12 dealer groups representing makes including Kia, Buick GMC, Nissan, Mazda, CDJR, Toyota, Hyundai, Honda, Acura, Lexus, Mercedes-Benz, Volvo, Porsche, BMW, Land Rover, Jaguar, VW, Audi, and Ford Lincoln, Express Response vastly improved engagement rates. Express Response’s open rate is at 65 percent, compared to an industry average of 12.6 percent, and its click through rate is at 22 percent versus the industry average of 1.2 percent.*

“Express Response has significantly increased our customer engagement,” said Greg Nalewaja, General Manager at Midlands Honda. “Not only are we able to immediately collect information from customers that otherwise would have taken four or five salespeople to gather, but our closing ratio is 16% because we can move our customers down the purchase funnel faster and more efficiently.”

In addition to Express Response, Roadster will begin to roll out its enhanced Express Storefront experience, which is designed to give sales agents the flexibility to start orders and push tasks to customers throughout the buying experience. Unlike current models where customers are forced to go through a very linear and rigid online process regardless of their situation and a sales agent is left either forcing them to take steps that don’t make sense or having to take them out of it entirely to better accommodate their customer’s needs, Roadster’s enhanced Express Storefront experience moves sales agents from being reactive to being proactive, encouraging them to push appropriate purchase tasks including showcasing F&I when starting an order for better visibility and transaction rates in whatever order makes sense to the customer, while providing them with visibility into all of the customer’s activity and various deals created in one place for ease of engagement and follow up. 

Customers are encouraged to complete as many or few of the steps of the transaction online or in-person, including having the choice of completing forms in whatever order makes sense at checkout, or simply reserve the car with a deposit and finish the process in store. The enhanced Express Storefront experience, allows sales agents to prompt customers when it is time to complete tasks together, including complete a credit app or trade in, request a deposit, ask for additional documentation and more. With remote sales gaining in popularity due to COVID-19, Roadster’s restructured selling experience provides dealers with the opportunity to save the customer and their sales team time by guiding customers through as much of the purchase process as possible before they come into the showroom.

Adding to its offering, the company will also roll out Express Store Live, powered by Live Person, providing dealerships with an efficient and digitized way to build relationships with their customers, even when their customer is at home. With Express Store Live, dealerships will have access to video conferencing and screen sharing capabilities to answer questions that their online buyer may have at any step of the process.

In addition, Roadster’s commerce platform will also integrate with Equity Mining Tools like Auto Alert to provide dealers with the ability to surface up the exact VIN that might be right for their current customers and give them the ability to reserve or purchase that vehicle from the comfort of home.
 

For more information on accessing Roadster’s omnichannel commerce platform, please visit www.Roadster.com

About Roadster

Roadster provides consumer-driven Commerce Solutions for today’s modern dealership. With Roadster's proprietary technology platform, dealerships can provide hassle-free car buying in-store, online or on the go. Roadster dramatically improves dealership customer satisfaction scores, while significantly reducing sales costs. From inventory merchandising, to financing/leasing, incentives, trade-ins, service plans and accessories-- Roadster delivers near penny perfect deals in a beautifully designed interface that customers and employees will love. Roadster is based in Palo Alto, CA and was founded in late 2013. For more information, please visit https://roadster.com.

*attributed to Campaign Monitor, “Ultimate Email Marketing Benchmarks for 2020: By Industry and Day”, 2020 article

ATLANTA – August 5, 2020 – Manheim and vAuto continue to create new connections across their digital platforms, helping dealers reduce depreciation risk and drive greater inventory profitability. First, new functionality in vAuto’s Provision enables clients to request a Manheim Express Concierge specialist, so they can more quickly and effortlessly get their inventory listed right from their lots. Second, vAuto’s Stocking Grade and Strategy Action will now appear within the Manheim.com recommended vehicles carousel, helping enable dealers to see at a glance how suggested vehicles work with their current business plans.

“Dealers have told us that they want a tighter connection between vAuto and Manheim, and these two integrations are great examples of how we’re acting on that feedback and helping dealers better manage their inventory,” said Zach Hallowell, vice president of Manheim Digital. “vAuto and Manheim offer powerful inventory management tools and bringing them closer together delivers on the promise of Cox Automotive for our clients.”

More details on these integrations follow:

Request a Manheim Express Concierge Specialist from Provision

Since March 1st, over 120,000 used car trade-ins from vAuto’s Provision have been listed in the Manheim marketplace. Now, with the ability to request a Manheim Express Concierge specialist right from the Provision platform, dealers can more quickly have their inventory listed by a Manheim specialist while staying focused on other critical aspects of their businesses.

On the Provision Gauge Page, clients can now click to request a Manheim Express Concierge specialist. The Concierge team will promptly follow up and schedule a time for a trained specialist to visit the dealership, conduct thorough vehicle inspections and list vehicles using the advanced listing tools in Manheim Express.

In addition to the typical Manheim Express capture features, including exterior 360s of the vehicle, engine audio/video clips and detailed condition information, listings conducted by a Concierge specialist offer the bonuses of having an inspection grade, OBD2 readings, undercarriage video and interior 360 imaging. Plus, Concierge specialists serve as advisors, consulting on a dealer’s overall remarketing strategy and recommending vehicle values. 

This integration comes on the heels of the first touchpoint between Manheim Express and Provision, announced in 2019, which enabled dealers to more quickly send a vehicle to Manheim Express from the Provision app.
 

vAuto Data Integrated into Manheim.com Recommendations

No doubt, stocking the right inventory is key to used vehicle profitability, and vAuto Stockwave and Provision clients rely on those tools’ insights to make critical inventory acquisition decisions. Now, clients who use those platforms will see their business plans incorporated into the existing vehicle recommendations on Manheim.com, with the overlay of the vAuto Stocking Grade and Strategy Action appearing in the recommendations carousel.

Vehicle recommendations, launched in 2020 with the new Manheim.com, are based on dealer’s one-of-a-kind search and purchase history. These personalized suggestions are driven by M LOGIC™ technology, a suite of advanced decisioning products from Manheim that bring the power of Cox Automotive data to the remarketing industry.

Having vAuto data available on Manheim.com recommended vehicles helps dealers make faster, more informed decisions. The data is refreshed twice per day, so clients always have the latest information at their fingertips.

“vAuto has long been focused on giving our clients the live market insights they need to make more profitable decisions when buying and selling inventory,” added Randy Kobat, vice president, Inventory Management Solutions at Cox Automotive. “With these two new touchpoints between vAuto and Manheim, we are making it easier for clients to turn insights into actions that will keep their businesses moving forward.”

Clients interested in learning more can visit vAuto.com, Manheim.com, or reach out to their respective reps or performance managers.

About Manheim
Manheim, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its employees and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim enables clients more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com

About vAuto

vAuto® provides innovative technology, tools and business intelligence to thousands of dealerships across the United States and Canada, helping them compete more effectively and increase new/used vehicle sales volumes and profits. Founded in 2005, vAuto revolutionized dealers’ used vehicle operations with the groundbreaking Provision® suite of tools. Leveraging The Velocity Method of Management®, pioneered by vAuto founder, Dale Pollak, Provision helped dealers adopt a more transparent and turn-focused approach to used vehicle acquisition, appraising, pricing and merchandising based on real-time, local market supply-and-demand data. In 2018, vAuto released the Provision ProfitTime metric and methodology to help dealers maximize inventory turn and gross profit based on the investment value or profit potential of each vehicle. The same year, the company expanded its integrations with Cox Automotive’s HomeNet unit and acquired iRecon, an online reconditioning workflow platform. The moves extend vAuto’s efficiency-focused used vehicle management solutions into vehicle merchandising and reconditioning.

vAuto’s solutions also include Conquest, a new vehicle inventory management and pricing system, and Stockwave, which enables dealers to efficiently find and purchase vehicles from leading wholesale sources via a single platform.

Headquartered near Chicago, Illinois, vAuto is a Cox Automotive™ brand.

Moving to an All-Digital Format Has Not Slowed Dealers’ Ability to Secure the Vehicles they Need to Grow their Businesses

ATLANTA – June 25, 2020 – While Manheim Pennsylvania’s 75th Anniversary activities were postponed due to COVID-19, record vehicle demand from dealers in June is a reason to celebrate. Manheim’s flagship auction location sold more than 8,200 of the approximately 10,000 vehicles offered for sale digitally during the week ending June 19. This digital sales week beat last year’s combined physical and digital sales week by almost 900 vehicles. Using Simulcast, OVE.com and Manheim Express, nearly 9,000 dealer buyers participated virtually, showing dealers’ ability to keep their businesses moving forward by leveraging the digital wholesale marketplace.

“While we weren’t able to host our in-lane anniversary sale in March due to COVID-19, we could not be happier about meeting the demand from dealers for vehicles during this most recent week in June,” said Joey Hughes, vice president and general manager at Manheim Pennsylvania.  “Even though we could not physically greet and see our clients this week, we are excited about continuing to help them be successful.”

Due to COVID-19, Manheim shifted its 76 sites in the U.S. from physical to Simulcast-only sales beginning on March 16. This included closing all locations to clients and operating with limited staffing based on local and state directives. To assist dealers during this time, Manheim waived all Simulcast buy and sell fees and continues to do so today, and 90% of Manheim sites now offer clients the ability to preview inventory onsite. Earlier this month, the company allowed sellers to represent vehicles on the block and piloted in-lane bidding at five of its sites beginning the week of June 22. Both decisions were made after establishing strict safety protocols based on COVID-19 guidance.

While in-lane physical sales with cars running down the lanes have halted, used vehicle demand is strong and dealers buying vehicles digitally has soared. This is evidenced by Simulcast participation nearly tripling since early April, Simulcast attendance hitting approximately 20,000 attendees each day starting in mid-June and experiencing an 81% increase in OVE.com sales in one week. In addition, the company experienced approximately 1 million digital transactions from January through May, weeks ahead of the same time last year.

“We realize that moving to an all-digital format was a significant adjustment for our clients,” said Manheim President Grace Huang. “Our clients have shown great resiliency, resourcefulness and an ability to overcome challenges, and we thank them for their patience and support as we work together to keep our businesses moving forward in the safest way possible.”

Established in 1945 as Manheim Auto Auction, Manheim Pennsylvania is the world’s largest wholesale auto auction offering more than a half-million used vehicles for sale each year. 

About Manheim
Manheim, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its employees and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim enables clients more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com
 

Phoenix, AZ – One of the most lucrative segments in the automotive market has remained steady
despite the recent automotive retail sales volatility. Bankruptcy protection is considered an essential
government service and courts have continued providing much needed relief to consumers nationally. Throughout the pandemic, fresh bankruptcy customers have proven to be a “lifeline” for many dealersthroughout the U.S. and all indications are, these leads will surge in quantity over the next 12-18months.

Lead providers, such as www.OnlineBKmanager.com who specialize in Bankruptcy leads, are assisting auto dealers in identifying and marketing to these need-based buyers in their markets. “Many of our dealer clients are depending on BK leads like never before,” said Robert Davies, the company’s President. “Every day during this crisis we have delivered fresh leads to dealers in our network. A good portion of these folks have an immediate need to buy a new or pre-owned car or truck and the timing for them is right now,” explained Davies.

Due to this immediate buying need, dealers are experiencing swift results from their marketing efforts. The GSM of a Mid-West Ford/Nissan Franchise explained. “Earlier this week we contacted all the BK leads from March, April and May in our area to let them know we are now open and ready to help. In just a few days we set over 15 appointments and sold 3 cars.” Another franchised dealer in Virginia simply continued contacting the fresh BK leads provided every day during their state’s lockdown. “We sold 16 units in May to our fresh BK leads by appointment only,” the dealer explained. “These people needed reliable transportation despite the crisis happening around them.”

Many Sub-Prime lenders are specifically targeting Bankruptcy applications and contracts with incentives and special terms. A major lender in the sub-prime arena indicated over 85% of their recent loans are to applicants with fresh bankruptcies. “Our funding model is to continue lending as much as possible to the Bankruptcy market,” indicated the company’s representative. “Historically, BK loans are by far our best performing portfolios. We are excited and prepared for the imminent surge we are starting to see in BK apps and contracts.”

With major car rental companies reducing their fleets due to restructuring or filing bankruptcy
themselves, the availability of used car inventory could soon flood the market. This “perfect storm”
could also make way for the increased demand the Bankruptcy market will inevitably place on the used car market over the next 18 months.

For information about www.OnlineBKmanager.com and a FREE Bankruptcy Marketing Prospective, call 888-739-1468 or email contact@onlinebkmanager.com.

FirstLook inventory management clients gain access to millions of Monroney stickers

CHICAGO — June 11, 2020— MAX Digital, a leading data-driven software provider for automotive dealers, announced that it has included access to over thirty-five million OEM window stickers within their inventory management system.  

Easy access is available through the appraisal and eStock Card functionality within the FirstLook interface across sixteen OEM brands including Ford, Chrysler, Jeep, Dodge, Ram, Hyundai, INFINITI, Volkswagen, Nissan and more. There is no additional fee to access this additional information.

"Now it's more important than ever to be great at understanding the full value of your vehicles. This data is especially useful where details were not previously available and now access to the original window stickers can fill in any gaps in package level data and more," said MAX Digital Executive Vice President Mike Cavanaugh.

"While coverage varies across brands, we are confident we have one of the largest collections of window stickers available and are proud to include access without any increase in cost. We strive to provide our clients the best merchandising data and you will see more product enhancements over the weeks to come," shared Ryan Walker, Vice President of Product and Engineering.

The Monroney sticker was created to provide a minimum mandatory standard of detailed information available for all new car buyers. Now, FirstLook users have this level of detail for their used car teams across a sizable selection of vehicle inventory.  

About MAX Digital
MAX Digital creates experiences that drive success. Guided by a deep understanding of the car buyer and the opportunities in retail environment, MAX delivers award-winning inventory management and people-friendly digital retail solutions that work. With unmatched vehicle merchandising data, advanced analytics and extensive consumer testing, MAX helps dealerships thrive by exceeding the rising expectations of today’s car shoppers. For more information visit maxdigital.com.

About CDK Global, Inc.

 With $2 billion in revenues, CDK Global (Nasdaq:CDK) is a leading global provider of integrated information technology solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK Global provides solutions to dealers in more than 100 countries around the world, serving approximately 30,000 retail locations and most automotive manufacturers. CDK solutions automate and integrate all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles. Visit cdkglobal.com. 

About WheelsTV 

WheelsTV is the creator and distributor of the industry-leading WheelsTV Showroom. This multi-award-winning interactive video test drive platform with over 5,800 personalizable videos is
helping millions of car buyers across America to quickly, easily and enjoyably select the best
vehicles for their needs while helping dealers and OEMs speed their sales process. WheelsTV is best known for its highly rated television series on Discovery Network, PBS, Speedvision,
Family Channel and Outdoor Life Network. WheelsTV is a program service of Automotive
Networks Corporation, headquartered in Acton, Massachusetts. Visit http://wheelstvnetwork.com/.