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Jared Hamilton
From: Jared Hamilton
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Cars.com

Cars.com

Cars.com chat

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About the Product

If you’re using online chat, you know the benefit of making real-time connections with in-market shoppers. Chatting with car buyers as they browse your listings creates a unique chance to answer questions, earn trust and set an appointment.

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Last edited by Bart Wilson on Sep 9, 2019

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Been a real plus for us.
Reviewed by a General Manager Nov 18, 2019
Recommended: YES
✅ Verified Rating

Pros: We no longer miss customers, we can track leads and contacts, we know where every contact stands. Very professionally handled.

Cons:

Very professional and handle the customers so well.
Reviewed by General Sales Manager Sep 11, 2019
Recommended: YES
✅ Verified Rating

Pros: The leads are all handled very well, information gathering is good and easy to track.

Cons:

Great tool, it is used a lot! Good leads.
Reviewed by a General Manager Aug 27, 2019
Recommended: YES
✅ Verified Rating

Pros: Great tool, it is used a lot! Good leads.

Cons:

Very professional and customer friendly chat.
Reviewed by an Internet Salesperson Aug 12, 2019
Recommended: YES
✅ Verified Rating

Pros: The chat and text are managed very well, information is good and leads are productive.

Cons:

great resource
Reviewed by an Internet Salesperson Jun 21, 2019
Recommended: YES
✅ Verified Rating

Pros: You can print out the leads from the customer and see the messages back in forth. Its a great resource.

Cons:

Very responsive and professional.
Reviewed by Parts Manager Jun 17, 2019
Recommended: YES
✅ Verified Rating

Pros: Each contact is handles promptly and very professionally. We get good feedback from customers.

Cons:

Customers sure use it a lot for questions.
Reviewed by a BDC Manager Jun 11, 2019
Recommended: YES
✅ Verified Rating

Pros: There is a quick and efficient response for customers, we keep them engaged and informed. Cars.com gathers all the information and get some excellent leads through this.

Cons:

This is the best chat/text tool we have used.
Reviewed by a General Manager Jun 6, 2019
Recommended: YES
✅ Verified Rating

Pros: Very easy for customers to contact us this way and very professionally handled.

Cons:

Professionally handled and a great system.
Reviewed by Group Executive May 31, 2019
Recommended: YES
✅ Verified Rating

Pros: The leads coming in are handled very well, customers are treated very professionally. Cars.Com got this right! Best chat and text we've ever used.

Cons:

The chat is a great tool, lots of traffic.
Reviewed by Finance Manager/Director May 20, 2019
Recommended: YES
✅ Verified Rating

Pros: Its very professionally done for sales, service, parts. They manage it very well and our customers seem pleased with it.

Cons:


Contact Info

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Do you work for Cars.com? Claim your company page now!

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