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Jared Hamilton
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Cars.com

Cars.com

Cars.com chat

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Star Rating Distribution:
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Rating by Job Title:

Contact Info

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About the Product

If you’re using online chat, you know the benefit of making real-time connections with in-market shoppers. Chatting with car buyers as they browse your listings creates a unique chance to answer questions, earn trust and set an appointment.

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Product Summary

Star Rating Distribution:
4
5
1
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great addition to our website!
Reviewed by an Internet Director Dec 20, 2018
Recommended: YES
✅ Verified Rating

Pros: Gathers lots of information for our site leads. Strong in pulling people to us once we give them the opportunity to communicate and share information on chat. It is handled very professionally and confidentially.

Cons:

Info gathered here is the best!
Reviewed by a Salesperson Dec 20, 2018
Recommended: YES
✅ Verified Rating

Pros: Customers like just browsing, when they see something they like they start the chat, gets the ball rolling. High closing percentage.

Cons:

It's a good way to get the customer started.
Reviewed by a Sales Manager Dec 19, 2018
Recommended: YES
✅ Verified Rating

Pros: The communication is really good through the chat, keeps the customer engaged and informed, all works towards making the deal.

Cons:

Great interaction with customers, great leads.
Reviewed by a Dealer Professional Dec 19, 2018
Recommended: YES
✅ Verified Rating

Pros: Communication tool works very well. Lots of questions and leads.

Cons:

Great provider of leads for our e-sales department.
Reviewed by an Internet Salesperson Dec 11, 2018
Recommended: YES
✅ Verified Rating

Pros: Funnels leads and information all into one place for us to follow up. Manages this very well. I can't imagine working without them

Cons:

Great chat
Reviewed by an Internet Director Dec 11, 2018
Recommended: YES
✅ Verified Rating

Pros: They do a good job. Seem to be pretty short and sweet with their messages.

Cons:

Great communication source for our customers.
Reviewed by an Internet Salesperson Dec 3, 2018
Recommended: YES
✅ Verified Rating

Pros: Easy to use to ask questions and get information or look at vehicles with good follow up.

Cons:

Interaction is very smooth. Communication is good.
Reviewed by an Internet Director Nov 15, 2018
Recommended: YES
✅ Verified Rating

Pros: Interaction is very smooth. Communication is good.

Cons:

Quite satisfied with.
Reviewed by Internet Director Jul 5, 2018
Recommended: YES
✅ Verified Rating

Pros: We get some good results with this tool. Gives us good leads and some sales.

Cons:

Quite satisfied with.
Reviewed by Internet Sales Jun 13, 2018
Recommended: YES
✅ Verified Rating

Pros: We do get some leads and deals from this.

Cons: None currently.


Contact Info

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explore Not Available
Do you work for Cars.com? Claim your company page now!

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