Pros: We no longer miss customers, we can track leads and contacts, we know where every contact stands. Very professionally handled.

Cons:

Pros: The leads are all handled very well, information gathering is good and easy to track.

Cons:

Pros: Great tool, it is used a lot! Good leads.

Cons:

Pros: The chat and text are managed very well, information is good and leads are productive.

Cons:

Pros: You can print out the leads from the customer and see the messages back in forth. Its a great resource.

Cons:

Pros: Each contact is handles promptly and very professionally. We get good feedback from customers.

Cons:

Pros: There is a quick and efficient response for customers, we keep them engaged and informed. Cars.com gathers all the information and get some excellent leads through this.

Cons:

Pros: Very easy for customers to contact us this way and very professionally handled.

Cons:

Pros: The leads coming in are handled very well, customers are treated very professionally. Cars.Com got this right! Best chat and text we've ever used.

Cons:

Pros: Its very professionally done for sales, service, parts. They manage it very well and our customers seem pleased with it.

Cons: