Car dealers are always looking for an easier way to sell a car. However, most of today’s technology seems to help the customer buy the car, not the dealer sell the car. Would you agree? The majority of the new tools designed to help dealers in the past few years seem to be helping them “race to the bottom”.

What if there was a tool that gave the dealer an ace up their sleeve? What if EVERY LEAD that came from the dealership's best lead source (dealer’s website) was armed with data about a customer via technology that the dealer didn't even have to ask for? Unfair advantage?

Well, today is your lucky day! What type of data am I talking about? Please reference the screenshot below. This data was made possible by simply collecting 5 pieces of information (same as ANY form on a dealer’s website).

1. First Name
2. Last Name
3. Address
4. City
5. Email

The data referenced in the screenshot above was acquired from the customer like any typical lead form. This data was appended to the original data as part of the pre-screen/soft pull process. Outside of the obvious benefit this gives the dealers BEFORE THEY CALL THE CUSTOMER for the first time, here are a few others you may have not been thinking about:

• Real Time Data – (if you pulled a credit bureau today the numbers would match exactly)
• No Hard Inquiry On Consumers Credit Bureau
• SS# Not Needed To Obtain Data
• Avoid Hard Copy App
• Avoid Risk Based Pricing Notice
• Avoid Adverse Action Letter
• Avoid OFAC Red Flag
• Avoid Privacy Notice

This data will CHANGE your dealership's selling process in store and here’s how.

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Dealers can use this pre-screen process in other areas of their business such as:

• Showroom Sales
• Service Lane
• Batch Offer Events (like Capital One Mailers)
• Online Applications
• Email Blasts

Car dealers are always looking for an easier way to sell a car. However, most of today’s technology seems to help the customer buy the car, not the dealer sell the car. Would you agree? The majority of the new tools designed to help dealers in the past few years seem to be helping them “race to the bottom”.

What if there was a tool that gave the dealer an ace up their sleeve? What if EVERY LEAD that came from the dealership's best lead source (dealer’s website) was armed with data about a customer via technology that the dealer didn't even have to ask for? Unfair advantage?

Well, today is your lucky day! What type of data am I talking about? Please reference the screenshot below. This data was made possible by simply collecting 5 pieces of information (same as ANY form on a dealer’s website).

1. First Name
2. Last Name
3. Address
4. City
5. Email

The data referenced in the screenshot above was acquired from the customer like any typical lead form. This data was appended to the original data as part of the pre-screen/soft pull process. Outside of the obvious benefit this gives the dealers BEFORE THEY CALL THE CUSTOMER for the first time, here are a few others you may have not been thinking about:

• Real Time Data – (if you pulled a credit bureau today the numbers would match exactly)
• No Hard Inquiry On Consumers Credit Bureau
• SS# Not Needed To Obtain Data
• Avoid Hard Copy App
• Avoid Risk Based Pricing Notice
• Avoid Adverse Action Letter
• Avoid OFAC Red Flag
• Avoid Privacy Notice

This data will CHANGE your dealership's selling process in store and here’s how.

​

Dealers can use this pre-screen process in other areas of their business such as:

• Showroom Sales
• Service Lane
• Batch Offer Events (like Capital One Mailers)
• Online Applications
• Email Blasts

Everyday I wake up and head into the offices of Dealer e Process, I am systematically doing searches on Google to see what has changed from 24 hours ago. And guess what - here we go again! Do a search on your dealer name and take a look at Google's latest change to the bread crumbs for your dealers website.

These links, Search Inventory, Used Specials, Hours & Directions, Used Specials, Parts Department, Certified Inventory,  were known as bread crumbs to a website. Now, Google has quadrupled the size of these bread crumbs including a description and link to the appropriate portion of the website resulting into a loaf of bread!

Here is the golden question; How is your dealer website going to dictate which links Google decides to pull as a bread crumb? I would highly suggest that you make sure that all images and buttons on your website have the proper alt image tags in place, and every page of your website have unique meta data.

How does this benefit the dealer? The great part of all about this change, is it pushes the majority of third party listing for your dealership name "under the scroll", where nobody looks!

Everyday I wake up and head into the offices of Dealer e Process, I am systematically doing searches on Google to see what has changed from 24 hours ago. And guess what - here we go again! Do a search on your dealer name and take a look at Google's latest change to the bread crumbs for your dealers website.

These links, Search Inventory, Used Specials, Hours & Directions, Used Specials, Parts Department, Certified Inventory,  were known as bread crumbs to a website. Now, Google has quadrupled the size of these bread crumbs including a description and link to the appropriate portion of the website resulting into a loaf of bread!

Here is the golden question; How is your dealer website going to dictate which links Google decides to pull as a bread crumb? I would highly suggest that you make sure that all images and buttons on your website have the proper alt image tags in place, and every page of your website have unique meta data.

How does this benefit the dealer? The great part of all about this change, is it pushes the majority of third party listing for your dealership name "under the scroll", where nobody looks!

For those of you who know me, you know how I love to keep an eye on others industries in hopes of bringing great technology and insight to the auto industry. That being said, I was doing some searches this morning as I was working on a new SEO strategy for the Fixed Ops side of the business for Dealer e Process and dealer websites, when I discovered something new AGAIN.

Above the Place Page Listings, there is now Related Searches broken down by Brands, Stores, Types.

How will Google eventually determine which car BRAND manufacturers to show, which dealership STORES, to show, and which vehicle TYPES to show is anyones guess.

Take a look at the screen shot below of a search for "Brakes".

I'm sure it wont be long before we see this affecting your dealership, so stay tuned for more on this topic as I investigate further. I have performed numerous searches and at this point its hit or miss which searches pull this new special box. Here are a few examples; watches, tires.

Do some searches in your area, as this might be a market thing (I am doing searches from Chicago) and let's see if the results are the same.

Could you imagine what would happen if your searches the word "Cars" and the results for Brands, Stores, and Types left your dealership out of the mix? What is powering these results and when will it hit our industry?? Let's get in front of this change now.

For those of you who know me, you know how I love to keep an eye on others industries in hopes of bringing great technology and insight to the auto industry. That being said, I was doing some searches this morning as I was working on a new SEO strategy for the Fixed Ops side of the business for Dealer e Process and dealer websites, when I discovered something new AGAIN.

Above the Place Page Listings, there is now Related Searches broken down by Brands, Stores, Types.

How will Google eventually determine which car BRAND manufacturers to show, which dealership STORES, to show, and which vehicle TYPES to show is anyones guess.

Take a look at the screen shot below of a search for "Brakes".

I'm sure it wont be long before we see this affecting your dealership, so stay tuned for more on this topic as I investigate further. I have performed numerous searches and at this point its hit or miss which searches pull this new special box. Here are a few examples; watches, tires.

Do some searches in your area, as this might be a market thing (I am doing searches from Chicago) and let's see if the results are the same.

Could you imagine what would happen if your searches the word "Cars" and the results for Brands, Stores, and Types left your dealership out of the mix? What is powering these results and when will it hit our industry?? Let's get in front of this change now.