DrivingSales
Attributes its 629 Percent Revenue Growth to Employee Dedication and Advanced Technology Platform
BURLINGTON, VT - October 20, 2009 - Dealer.com, the global leader of online marketing solutions for the automotive industry, today announced that it ranked number 214 on Technology Fast 500TM, Deloitte LLP's ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Rankings are based on percentage of fiscal year revenue growth during the five year period from 2004-2008. Dealer.com grew 629 percent during this period. Dealer.com's CEO, Mark Bonfigli, credits employee dedication and the company's advanced technology platform with the 629 percent revenue growth over the past five years. He said, "We are honored to again rank in this prestigious competition. We continue to grow because everyone at Dealer.com focuses on helping our automotive customers succeed, even through challenging times. Our dedicated and talented work force drives our business and ensures our clients' success. Further, our comprehensive online marketing platform keeps our clients two to four years ahead of the competition." "Technology Fast 500TM recognizes innovative companies that have broken down barriers to success and defied the odds with their remarkable five-year revenue growth," said Phil Asmundson, Vice Chairman and U.S. Technology, Media and Telecommunications leader, Deloitte LLP. "We congratulate Dealer.com on this accomplishment." "With its impressive five-year growth, Dealer.com has earned its position among the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America," said Mark Jensen, Managing Partner, Technology and Venture Capital Services, Deloitte & Touche LLP. "Deloitte is proud to honor Dealer.com for its achievement." Dealer.com previously ranked 236 as a Technology Fast 500TM award winner for 2008. Overall, Technology Fast 500TM award winners for 2009 had growth rates ranging from 212 to 146,050 percent over five years, with an average growth rate of 2,486 percent. Technology Fast 500TM Selection and Qualifying Criteria Technology Fast 500TM provides a ranking of the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. This ranking is compiled from nominations submitted directly to the Technology Fast 500TM website, and public company database research conducted by Deloitte. Technology Fast 500TM award winners for 2009 are selected based on percentage fiscal year revenue growth during the five year period from 2004 to 2008. In order to be eligible for Technology Fast 500TM recognition, companies must own proprietary intellectual property or proprietary technology that contributes to a significant portion of the company's operating revenues. Using other companies' technology or intellectual property in a unique way does not satisfy this requirement. Consulting companies, professional service firms, etc. are not eligible unless they have proprietary technology that contributes to a significant portion of their operating revenues. Technology Fast 500TM award eligibility requirements also include base-year operating revenues of at least $50,000 USD or CD, and current-year operating revenues of at least $5 million USD or CD. These revenues must have more than doubled between 2004 and 2008. Additionally, companies must be in business for a minimum of five years, and be headquartered within North America. About Dealer.com (www.dealer.com) Dealer.com is the global leader in online marketing solutions for the automotive industry, providing award winning e-marketing solutions to OEMs, auto dealers and media companies. More of the nation's top 125 auto groups use Dealer.com for their online marketing than any other provider. Recent national and international accolades include: The Ernst & Young Entrepreneur of the Year, top ranking in The Net Promoter® Score Survey of customer satisfaction, Deloitte's Technology Fast 500 and the Web Marketing Association's Automobile Standard of Excellence. In addition, Dealer.com was the 2008 top rated web provider on leading online rating websites, as well as the Gold Award winner from the Dealers' choice awards for best dealer website solutions. About Deloitte "As used in this document, "Deloitte" means Deloitte LLP. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries."DrivingSales
No Comments
DrivingSales
No Comments
DrivingSales
Automotive Industry Leaders Revealed for Quantity and Quality of Results Produced
BURLINGTON, VT - October 6, 2009 - Dealer.com, the global leader of online marketing solutions for the automotive industry, today announced the results of the Sorgenfrei, LLC, comprehensive study, "Optimizing Paid Search Advertising- Used Vehicle Market in the U.S." The findings suggest that while some companies may be adept at providing a high quantity of ads, most have much room for improvement in terms of the quality of ads. The national study examined ads that displayed in search results for the top 10 used vehicles in 10 major markets to determine the leaders in effective paid search, in terms of both quantity and quality of results produced. The results included a total of 87 companies that produced 992 ads with varying degrees of relationship to the searches. The research was commissioned by Dealer.com. A recent Netpop Global Automotive Study found that the majority of online vehicle searches are for used cars. Data also suggest that over 90% of consumers view paid search results. Therefore, properly executed paid search advertising can be an extremely effective method to reach these shoppers and provide more used vehicle sales opportunities. However, the recent Sorgenfrei study found that the majority of paid search results do not match consumer searches. The study measured quantity by the sheer number of ads that appeared in paid search results. Quality was measured by paid search results that included "deep links." For example, if a consumer used the search term "2007 Dodge Ram Cleveland," a deep link would land the shopper directly on a page with information about that exact available inventory in Cleveland. Deep links are important because they offer a more efficient shopping experience, minimizing the amount of time and clicks it takes for consumers to find exactly what they are looking for. If a consumer saw an ad for a sporting good item on sale and then upon arriving at the store had to hunt around to find it, it would not be as effective or as efficient as if they were able to walk into the store and find the sale item immediately. This inefficiency was found to be the case with paid search for used cars. While there is a high adoption rate of paid search by the automotive industry, 87% of the study's 992 ads displayed did not produce the results the user sought, with only 13% deep-linked directly to the search items entered. This would seem to indicate that companies building the websites and the people responsible for SEM and paid placement are not working together efficiently. Peter Sorgenfrei, founder of Sorgenfrei, LLC, commented, "Clearly some companies are doing a better job at paid search than others. Overall, however, the study indicates that the industry could do a much better job of matching paid search ads and deep links with the search terms that consumers use. When a shopper searches for a specific make and model, linking them to a generic home page and making them spend more time looking for the vehicle wastes consumers' time and advertisers' money." In terms of the quantity of the 992 ads that resulted, OEMs were responsible for 15% of the total. Rounding out the top five for quantity were Dealer.com with 11%, The Cobalt Group with 9%, CarMax 6% and AutoTrader 5% of the total. The OEMs that led in quantity of ads that appeared in search results were as follows: Toyota with 27% of total ads, Ford with 26%, Chrysler 16%, Honda 15% and GM 9%. Further, Toyota, Honda and Ford were the only OEMs that included any deep links in the paid search results, in all cases linked directly to Certified Pre Owned vehicles. For deep-linked quality ads, Dealer.com produced the highest volume with 38% of the total results. OEMs and eBizAutos followed with 22% and 8% of quality results respectively. "The study results underscore the need for a unified operating system for website SEO and paid search, coordinated at all automotive retail tiers, with all agencies involved," commented Dean Evans, Dealer.com CMO. "Although it wasn't available in the past, the technology now exists for a fully-integrated platform to efficiently coordinate online search results and deliver the content automotive consumers seek. Innumerable millions of dollars are currently being spent to deliver paid search content that is at best peripherally related to shoppers' online searches. This huge inefficiency wastes both marketing dollars and sales opportunities." Read the complete study results at: Optimizing Paid Search‐ Used Vehicle Market in the U.S. About Dealer.com (www.dealer.com) Dealer.com is the global leader in online marketing solutions for the automotive industry, providing award winning e-marketing solutions to OEMs, auto dealers and media companies. More of the nation's top 125 auto groups use Dealer.com for their online marketing than any other provider. Recent national and international accolades include: The Ernst & Young Entrepreneur of the Year, top ranking in The Net Promoter® Score Survey of customer satisfaction, Deloitte's Technology Fast 500 and the Web Marketing Association's Automobile Standard of Excellence. In addition, Dealer.com was the 2008 top rated web provider on leading online rating websites, as well as the Gold Award winner from the Dealers' choice awards for best dealer website solutions. About Sorgenfrei (www.SorgenfreiLLC.com) Sorgenfrei, LLC is a consulting, competitive intelligence, and market research firm based in New York. The firm's principals come from the automotive, financial services and consumer goods industries with experience in corporate strategy, marketing, market research, finance, and investment banking. Our focus on client responsiveness and precise data analysis has helped us generate a client list consisting of some of the world's most influential companies, such as Toyota, Mazda, Sony and American Express.No Comments
DrivingSales
No Comments
DrivingSales
No Comments
DrivingSales
ATLANTA, GA – October 1, 2009 – Steve Stauning, former director of ecommerce for the Asbury Automotive Group (NYSE: ABG), has launched an innovative boutique firm offering ecommerce solutions and consulting both in and out of the automotive industry. Reflecting the flexibility in their offering, the new company is called pladoogle, LLC.
Stauning, who has more than ten years experience in the automotive ecommerce space, launched the firm to fill one of the major voids he observed during his nearly three years running the ecommerce efforts for Asbury. “Technology has been both a bonus and a bane for car dealers,” he noted, “Even with all the bells and whistles available today, most salespeople still retail under eight units per month; and no one seems capable of solving the turnover problem.”
pladoogle, according to Stauning, was created to help dealers hone their primary focus on those few pieces of the ecommerce puzzle that truly drive value and deliver results. “Most dealers are wasting hundreds of thousands of dollars every year on unproven and irrelevant technology – all for the sake of being on the cutting edge,” Stauning added. Many dealers, according to Stauning, could reduce their ecommerce marketing budgets by fifty percent and actually sell more cars as a result.
The pladoogle founder is a well-known automotive ecommerce pioneer: Prior to his stint at Asbury, he served as the director of web solutions for the Reynolds and Reynolds Company, and as the general manager for dealer web services at Dominion Enterprise’s Dealer Specialties.
Stauning claims that over the last several years the pladoogle team has been able to identify and isolate the most effective technology solutions and Internet selling methods available to automotive dealers. In the process, they also eliminated the unnecessary, irrelevant and wasteful products dealers were buying. “More often than not, there was an inverse relationship between product cost and actual effectiveness,” added Stauning.
pladoogle, according to the company, either offers these cost-effective solutions directly to dealers or instructs their dealer-customers where to acquire them, depending on the solution. For more information, visit http://pladoogle.com.
About pladoogle, LLC
pladoogle, LLC, headquartered in Buford, Georgia (a northeast suburb of Atlanta), is a new breed of ecommerce solutions firm with a sole aim of optimizing of our clients’ online business. Through goal-focused products and services, we help our clients maximize new technology, create and formalize processes, and deliver turnkey innovations that drive traffic, boost conversions and increase online revenue. pladoogle provides both universal and client-tailored solutions that can drive proven results for any online business.
Contact:
Stephen Stauning
pladoogle, LLC 3301 Anna Ruby Lane, Suite 201
Buford, GA 30519
(404) 890-6782
No Comments
DrivingSales
New Campaigns and Earlier, More Frequent Contacts Crafted to Increase Open Rates; Real-time "Dealer Alerts" Designed to Assure Rapid, Effective Consumer Engagement
- Email Manager campaigns are automatically deployed on a strategic 5, 10, 15, 30, 45, 60, and 90 day cycle, timed from the date the customer first submits a Purchase Request
- Each email is dealership-branded and customized by vehicle type and by the consumer's position in the buying cycle.
- Each email covers issues relevant to the car buyers (vehicle information, trade-ins, lease vs. buy, safety features, etc.).
- Dealers are instantly alerted by email when a customer clicks on the email campaign
- Dealers are provided with detailed reports on consumer activity.

No Comments
DrivingSales
Historically, consumers have had limited access to dealership website information on hand-helds because sites were not optimized for the Internet browsing formats of the devices. In the recent past, Sonic Automotive dealership websites have included a mobile format by merely "shrinking" the website for smaller viewing screens or by providing a format that was specific to a single hand-held device such as the iPhone. While this was an improvement, it still limited the consumer experience because each hand-held device has its own particular viewing specifications and full mobile website access, regardless of hand-held type, was not available. Now, with Sonic's recent mobile initiative, dealership website content is optimized to provide consumers quick access to site content that is relevant to mobile users including: new and used inventory, parts and service departments, directions and dealership contact information.
"Effective marketing demands that your message appear where your consumers are. And increasingly, automotive shoppers are online, using mobile devices," commented Rachel Richards, Sonic Automotive Vice President, Retail Strategy. "Sonic sought a method to deliver expanded dealership website content to consumers, regardless of the device used to view it. We were able to develop this new consumer-focused offering quickly and easily because of the operating system and data infrastructure we have created with Dealer.com over the past 18 months. Our partnership helps us keep our leadership position in the market today and strengthens our development in the future."
The innovative, comprehensive online operating system created by Dealer.com and Sonic has enabled the advanced mobile application development, including integration of performance metrics into existing online reporting tools. This technology partnership helps position Sonic's dealerships to stay at the forefront of the consumer experience, anticipating user needs and delivering website content where, when and how consumers seek it.
"It is outstanding to work with auto retailers that understand that they are not just buying a website," commented Dean Evans, Dealer.com CMO. "Online retail marketing success requires a full-service operating system that can address all automotive consumer needs as they change with technological advancements. And this is exactly what we have created with Sonic. As mobile device use becomes ubiquitous, all dealership information must be quickly and easily accessible, no matter the particular hand-held device used. Dealerships that can effectively deliver this content have a huge competitive advantage that will only grow over time."
About Sonic Automotive Sonic Automotive, Inc., a Fortune 300 company based in Charlotte, N.C., is the nation's third-largest automotive retailer, operating 154 franchises. Sonic can be reached on the web at www.sonicautomotive.com.
No Comments
DrivingSales
AIADA and Venture Lighting Present Free Webinar on Oct. 6
WHAT: Free webinar to help dealers learn more about low-cost energy efficient lighting solutions that positively affect their facility’s appearance. Topics to be covered include how to upgrade your lighting system and save money on your electric bill; understanding metal halide lighting; key qualities to consider when choosing a lighting system; maximizing savings through utility rebate programs; and the benefits of new technologies.
WHO: This informative session is ideal for dealer principals, general managers, and fixed operations managers. Registration is open to the first 150 individuals who register. Participants do not need to be a member of AIADA in order to register.
WHEN: Tuesday, Oct. 6, 200911:30 a.m. EDT / 8:30 a.m. PDT
To register, visit: https://aiadaevents.webex.com/aiadaevents/onstage/g.php?d=662656807&t=a About AIADA Established in 1970, AIADA is and continues to be the only association whose sole purpose is to represent America’s 11,000 international nameplate automobile franchises that sell and service the following brands in the United States: Acura, Aston Martin, Audi, Bentley, BMW, Ferrari, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Kia, Land Rover, Lexus, Maserati, Maybach, Mazda, Mercedes, MINI, Mitsubishi, Nissan, Porsche, Rolls Royce, Saab, Scion, Smart, Subaru, Suzuki, Toyota, Volkswagen and Volvo. These retailers have a positive economic impact both nationally and in the local communities they serve, providing more than 500,000 American jobs. Visit AIADA online at www.aiada.org.No Comments
No Comments