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Company: DrivingSales

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DrivingSales

Mar 3, 2010

(FRANKFORT, Ill.) – February 10, 2010 –Live View technology gives dealers the ability to watch traffic on their websites as it’s happening, in real time.

Every dealership with a Dealer HD website can watch the traffic on their website 24/7 with Live View technology. Live View separates individual site sessions by IP Address and traces a visitor’s path on the dealership website. This information provides valuable insight for dealers, they know where visitors are going on their sites and can follow them each step of the way.

“Knowing where a visitor is going is essential to Internet success for dealers” said Justin Duff, Dealer HD’s National Sales Director. “It allows dealerships to target their customers more directly, giving them exactly what they’re looking for.”

Dealer HD prides itself on providing cutting edge technology to its clients, giving them a leg up in an ever-competitive market. Live View was an addition made during Dealer HD’s free quarterly updates. For more information on Dealer HD, quarterly updates and becoming a Dealer HD client please visit dealerhd.com

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DrivingSales

Mar 3, 2010

Planned Integration Will Help Connect Dealers with Online Shoppers, Build Consumer Confidence ATLANTA, Ga. and CENTREVILLE, Va. – February 10, 2010 – Contact At Once!, LLC, the leading provider of car dealership chat software and other internet marketing tools that move online lookers into live conversations with car dealerships, and Carfax have partnered to help dealers sell cars faster. Contact At Once! and Carfax will integrate their products, giving consumers free access to dealer-purchased Carfax Reports during chat sessions. In addition, online shoppers viewing Carfax Reports will have an easy way to initiate contact with the selling dealer. “We provide car dealership chat software that helps sell more cars,” said Marc Hayes, Executive Vice President and founder of Contact At Once!, “Sales people using our car dealership chat software are particularly effective when the right information is at their fingertips, including valuable vehicle history information from Carfax.” Recent studies show that providing a Carfax Report up front in the shopping process helps dealers sell cars faster and for more money. Dealers who use the Contact At Once! car dealership chat software will be able to quickly determine if a specific vehicle has a Carfax Report available and utilize vital information from the report, such as the Carfax 1-Owner designation, with a single click of the mouse. A link for customers to access the Carfax Report for free can be shared during the chat session. “Carfax and Contact At Once! are working together to help dealers enhance their customers’ shopping experience,” said Larry Gamache, communications director at Carfax. “When you give buyers what they want, you sell cars faster and make more money.” About Car Dealership Chat Software Provider Contact At Once!, LLC Contact At Once!, LLC is the leading provider of car dealership chat software and internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. Find out more at www.contactatonce.com. About Carfax (www.carfax.com) Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that help used car buyers and sellers make better decisions. For more information or to become a Carfax-subscribing dealer, call 800-444-0145 or visit www.carfaxonline.com.

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DrivingSales

Mar 3, 2010

BURLINGTON, VT- February 09, 2010- Dealer.com (www.dealer.com), the global leader of online marketing solutions for auto dealers, today announced significant investments and returns on new initiatives for its customers including independent and franchise dealers, large dealer groups, manufacturers and major media groups.  The programs include expanded customer service, with a doubling of the number of customer-facing staff, extensive employee development and training, and a 100% increase in research and development (R&D) investment for the second consecutive year.  The results of the initiatives include achieving the company's highest Net Promoter® Score (NPS) ever, providing the industry's most highly trained workforce, and technological innovation that continues to keep Dealer.com customers years ahead of the competition. As a testament to Dealer.com's extensive service and technology investments, the company's NPS Score continues to lead the technology sector with top customer service ranking in the nation's software industry.  In addition, Dealer.com is the top ranked website provider on DrivingSales.com dealer vendor ratings, with more dealer reviews than any of the 43 providers listed.  Independent research studies from Sorgenfrei, LLC and The Pasch Consulting Group also reveal Dealer.com as the clear leader in organic and paid search marketing for both new and used vehicles. Dealer.com has also launched extensive employee development and training to ensure that customers have the most highly trained work force in the industry.  This includes technical, online marketing and leadership training, and programs apply to all levels and departments.  Central to the development initiatives is uFuel, Dealer.com's new online learning management system, specifically designed to access staff knowledge at all levels, including executive, and provide training to raise the overall knowledge level of the organization. As the company continues to experience rapid growth, the new training initiatives ensure that all Dealer.com team members provide the highest level of service and industry knowledge for customers.  Further, all employees who are in direct contact with clients now receive training to become Google Certified Employees.  The programs are also designed to preserve the company's unique culture and provide growth opportunities for all employees. As technology continues to evolve at an accelerated rate, Dealer.com's strategic commitment to R&D continues to drive innovation for automotive online retail.  While the 2010 Global R&D Forecast reports that U.S. R&D spending is expected to increase by only 3.2% this year, Dealer.com is increasing investment by 100% for the second consecutive year and spending more than ever in terms of actual dollars in this critical area for leadership and competitive advantage. Rick Gibbs, Dealer.com chief technology officer commented, "We have a very strategic approach to our rapid growth, with a clear focus on leading product development in the industry.  We have made these teams more robust, and have refined the product management and business analysis groups.  We have also added the competitive analysis group to benchmark best practices and keep our customers years ahead of the competition.  We've taken these significant steps in product development and management and we're excited to unveil our next massive waive of new and innovative products and services at NADA 2010."

About Dealer.com (www.dealer.com) Dealer.com is the global leader in online marketing solutions for the automotive industry, providing award winning e-marketing solutions to OEMs, auto dealers and media companies.  More dealerships use the Dealer.com platform than any other platform in the world.

Recent national and international accolades include: The Ernst & Young Entrepreneur of the Year, top ranking in The Net Promoter® Score Survey of customer satisfaction, Deloitte's Technology Fast 500 and the Web Marketing Association's Automobile Standard of Excellence. In addition, Dealer.com was the 2008 top rated web provider on leading online rating websites, as well as the Gold Award winner from the Dealers' Choice Awards for best dealer website solutions. For more information visit: http://www.dealer.com/promo/look-inside.htm

Visit Dealer.com at NADA Booth #243 to learn more.

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DrivingSales

Mar 3, 2010

The automotive industry's first ever Automotive Marketing Boot Camp will be held on February 12th; the day before the official start of the NADA Convention in Orlando.  The Boot Camp will cover important elements of automotive digital marketing strategies: social media, blogging, video, microsites, link building, content creation, SEO and pay-per-click marketing. Brian Pasch is the CEO of Pasch Consulting Group, an industry leader in digital marketing and Search Engine Optimization for the automotive industry.  Pasch will be among five keynote speakers at the Boot Camp and is also one of the instructors at the Automotive Marketing Boot Camp.  The opening ceremonies for the Boot Camp are scheduled for Thursday evening February 11th with Keynote Speaker Jared Hamilton, founder of DrivingSales.com. The first class instructed by Pasch "How To Create Content To Achieve Your Online Marketing Goals" will teach dealer professionals how to create content that the search engines will respect.  Pasch will demonstrate how to write search engine friendly content that attracts new traffic and meets car dealer's keyword search goals. Next, Pasch will deliver a seminar covering his top picks for the Best Digital Marketing Strategies of 2010.  There are hundreds of opportunities online for auto dealers looking to capture their fair share of the market, but only a select few will offer the best ROI. Pasch will show participants how to leverage these strategies to immediately increase the visibility of any car dealership.   He will also show the latest winning digital marketing strategies that have yet to be publically discussed on Brian's blogs. A complete description of these classes can be found online at http://www.automotivemarketingbootcamp.com/instructors/ The full roster of speakers for the boot camp includes JD Rucker, a leading automotive social media expert and CMO of TK Carsites, Paul Rushing, respected leaders in Internet Marketing and Search Engine Optimization, Eric Mayhew, Manager of Advertising Products at Dealer.com, and Tim Jennings, an 18 year veteran in the automotive industry who will be leading classes on video optimization online for increased traffic and sales. The full roster of speakers and class descriptions can be found online at http://www.automotivemarketingbootcamp.com/instructors/ The Automotive Marketing Boot Camp offers attendees hands-on classes which will deliver the abilities dealers need to understand, manage and catapult their online marketing strategy to the next level.  Every participant will be required to bring a laptop since the boot camp will feature hands on skills training.  This will enable participants to take back to their dealership and implement what they learned in class. Registration is limited to 75 seats per class and is filling up quickly.  Automotive Principals, General Managers, General Sales Managers or Internet Sales Managers are encouraged to register online at http://www.automotivemarketingbootcamp.com/paypal

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DrivingSales

Mar 3, 2010

NADA Workshops to Provide Social Media Overview and Strategic Action Plan for Dealers

Salt Lake City, UT - February 3rd, 2010 - DrivingSales (www.drivingsales.com), the auto industry's leading social media platform and largest online community, today announced that its founder and CEO Jared Hamilton will be conducting four workshops on Advanced Social Media Marketing for Dealers as part of the NADA Workshop series held at the 2010 NADA Convention and Expo in Orlando, Florida. These workshops will provide an illuminating overview of social media in the context of the overall advertising market in which dealers operate, as well as specific social media strategies and best practices to help dealers leverage social media's significant marketing opportunities. Hamilton, a third-generation auto dealer, is known for leading energetic and interactive workshops, panels and seminars on social media and online marketing for dealer groups, dealerships and OEMs across the country, as well as at the industry's key marketing conferences, including J.D. Power & Associates Roundtables, Digital Dealer Conferences, and DrivingSales' own annual Executive Summit. "My number one goal is to take the mystery out of social media marketing for automotive retailers and to provide them with actionable tactics that will enable them to use social media to grow in 2010 and beyond," said Jared Hamilton, CEO and Founder of DrivingSales.com.  "Each dealer who attends the advanced social media marketing workshop should leave not only with a social media plan for his/her dealership, but also excited and energized about the possibilities that lie ahead." The Advanced Social Media Marketing NADA workshops will be held at the Orange County Convention Center in Orlando Florida at the times and dates listed below.  Only registered NADA dealer attendees may attend. Friday, February 12 - 3:15 p.m. Room 308 C Saturday, February 13 - 8:30 a.m. Room 203 A-C Sunday, February 14 - 11:00 a.m. Room 308 C Sunday, February 14  - 3:30 p.m. Room 309 A&B For more information about the Advanced Social Media Marketing NADA Workshops, go to http://www.drivingsales.com/blogs/jaredh/2010/02/03/nada-2010-workshops/ or http://expo.nada.org/ About DrivingSales DrivingSales.com (www.drivingsales.com) is the largest and premiere online community for the auto industry, where its thousands of members, including dealers, dealership managers, manufacturers, industry experts and vendors, collaborate and share best practices in a 20-group style setting. At DrivingSales, members create profiles and communicate with each other; build their networks and knowledgebase; share and rate proven strategies, and have access to relevant content contributed by fellow industry experts, including blogs, videos, interviews, a social news feed and more. Dealer members rate and review vendor products - sharing their experiences with the DrivingSales community - while vendors have the opportunity to provide feedback on reviews and showcase their products and services. DrivingSales was created and built from the ground up in 2003 by Jared Hamilton, a third generation auto dealer, as a private automotive business community to network his NADA Dealer Candidate Academy class.  The site opened nationally in 2008 and is the auto industry's leading social media custom platform.  DrivingSales was named one of ten social media gambits for 2009 by Automotive News and one of the Top 10 Companies to Watch by Auto Success Magazine. Media Contact: Melanie Webber (Melanie@mwebbcom.com), mWEBB Communications, 949.307.1723

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Mar 3, 2010

STEVE LIND JOINS AUTOBYTEL AS EXECUTIVE VICE PRESIDENT, CORPORATE DEVELOPMENT

Automotive Veteran Brings Deep Experience in Online/Offline Marketing, Corporate Development and a Track Record of Strategic Growth Successes

abt-logosl-rgb-webIrvine, CA - February 2, 2010 - Autobytel Inc. (Nasdaq: ABTL), a leader in providing online consumer leads and marketing resources to the auto industry, today announced that Steve Lind has been named as Executive Vice President, Corporate Development. Lind brings nearly 15 years of online and offline automotive experience, a rich collection of industry contacts and a proven track record of executive leadership honed at Nissan North America, LeadPoint, Stealing Home Media -- and through nearly 10 previous years of service at Autobytel, where he led some of the company's most successful and innovative strategic partnerships with automakers. "We are very pleased to welcome Steve back to Autobytel. His highly impressive track record of leadership and corporate development speaks for itself," said Autobytel CEO Jeffrey Coats.  "No one in the industry has a keener eye for identifying smart partnership opportunities or more pertinent experience with strategic innovation in the online automotive and lead generation space.  We are very pleased to add Steve's unique vision - and his deep understanding of our dealer and OEM customer base - to our team." Lind first joined Autobytel in 1998, serving as manager, then director, of market representation, where he developed and instituted a model that dramatically changed the way dealer territories were priced and sold.  He rose through the organization to Senior Vice President of Strategic Accounts, securing Autobytel's original relationships with AutoNation, FordDirect, General Motors, Asbury Auto Group, and many other OEMS along the way.  He also spearheaded a groundbreaking new-car online inventory pilot with General Motors, representing the company's first sale of its technology services business. Lind ultimately took over sales and operating responsibilities for the company's Retention Marketing Performance group, delivering positive dealer growth within two months, and sales responsibilities for the AIC division, securing new clients and successfully renegotiating the largest client's contract. "I am excited to rejoin Autobytel at a time when, I believe, the company is uniquely positioned to take the lead in the next game change in the online lead generation business," said Lind.  "I look forward to helping advance Autobytel's mission of continuing to innovate to help the industry meet not only its current economic challenges, but the tremendous opportunities on its horizon." Previously, Lind headed up LeadPoint's automotive group and, most recently, he created Stealing Home Media, founded to help partners grow their businesses through building the right relationships and delivering marketing leading ideas. His successful work for multiple clients included M&A activity, business development work, market research and analysis, sales and organization development and online marketing plans.   A graduate of Miami University with an MBA from University of Notre Dame's Mendoza School of Business, Lind's automotive career started with Nissan North America. About Autobytel Autobytel Inc. (NASDAQ: ABTL), a leading automotive marketing services company, pioneered the automotive Internet when it launched autobytel.com in 1995. Since then, the company has helped tens of millions of automotive consumers research vehicles; connected thousands of dealers nationwide with motivated car buyers, and helped every major automaker market its brand online. Today, through its flagship website Autobytel.com®, its network of automotive sites including Autoweb.com®, AutoSite.com®, Car.comsm, CarSmart.com®, CarTV.com®, and MyRide.com,® and its respected online partners, Autobytel continues its dedication to innovating the industry's highest quality Internet programs to provide consumers with a comprehensive and positive automotive research and purchasing experience, and auto dealers, dealer groups and auto manufacturers with one of the industry's most productive and cost-effective customer referral and marketing programs. Contacts Autobytel Inc. Media Relations Crystal Hartwell 949.437.4755 CrystalH@autobytel.com Melanie Webber, mWEBB Communications 949.307.1723 melanie@mwebbcom.com Autobytel Inc. Investor Relations Crystal Hartwell 949.437.4755 crystalh@autobytel.com PondelWilkinson Inc. Roger Pondel/Laurie Berman 310.279.5980 investor@pondel.com

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sara callahan

Carter West Public Relations

Mar 3, 2010

FOR IMMEDIATE RELEASE For additional information contact: Sara Callahan                                                                Stanley Parayil Thomas Carter-West Public Relations                                Chief Executive Officer Phone: 949-742-0477                                             PMDS Scallahan@carterwestpr.com                              Phone: 888-866-6999                                                                                            stan.thomas@dealerups.com DealerUps adds New Marketing Tool to Drive Business into Auto Dealer Service Departments; ServiceUps Powered by CIMA Systems Interactive Automated Marketing and Customer Service Solution Ensures More Service Business for Auto Dealers LEVITTOWN, New York – (February 1, 2010) - Parayil & Mann Dealer Services Inc. (PMDS), today announced it has added the powerful CIMA Systems suite of service customer communications and profit-building tools to its DealerUps Customer Relationship Management (CRM) system. Called ServiceUps, this module complements DealerUps front-end CRM, and adds dynamic, multi-platform customer communications and marketing tools to drive business in fixed operations departments. ServiceUps communicates to customers in their preferred method – email, phone, text, Live Chat, etc. – and automatically so no opportunity to bring customers back into the service lane is missed. Working like a virtual BDC for the entire dealership, the addition of ServiceUps now provides Parayil & Mann dealerships with one of the most advanced front-end to back-end CRM system on the market. ServiceUps powered by CIMA Systems, offers: • AutoRemind: Unlimited marketing campaigns, including new service appointment reminders, vehicle ready notifications, special order parts arrival notifications, service thank you letters, service CSI surveys and service-due notifications, among others. • AutoAppoint: Automated service scheduling that allows customers to schedule confirmed service appointments 24/7, 365 days a year via web or automated phone. • S.M.A.R.T Service Menus: Interactive online service menus marketed proactively to customers based on each customer’s vehicle parameters. Dealers can capture more service business when customers know beforehand what services are required for their vehicle with respective prices. • eCapture: An email appending tool which captures valid email addresses for those customers without one within the dealerships DMS. • CIMAVision ROI Analytical & Reporting Tool: Reports regarding customers, communication ROI’s, employee productivity, customer satisfaction and revenues. “One of our primary goals for 2010 was to add an effective set of tools to DealerUps for the service department to create a true full-fledged service and sales CRM. ServiceUps powered by CIMA Systems more than fulfills that goal,” commented Guy Manasse, DealerUps President. “It was critical for us to offer a system that is both affordable and helps dealers find lost opportunities within their own service department database. The icing on the cake is that the CIMA System enables dealers to communicate all these marketing ideas with very little added cost, using email, the web, text, Live Chat, IVR and more in a single tool that is simple to use,” Manasse added. CIMA Systems President & CEO Gary Nixon agreed. “ServiceUps added to the DealerUps CRM gives dealers the flexibility, speed and robust technology to communicate in all the emerging formats, interactively, to drive service business and retain more customers.” PMDS’ DealerUps (www.dealerups.com) is a state-of-the-art CRM system that enables automotive dealers to effectively manage current and prospective customers from one database. Tracked and reported in real time is information such as Internet leads, sales, service, walk-ins, and incoming telephone calls. Dealers can also receive and respond to any in-coming email leads using web-enabled cell phones, PDAs or iPhones, with all incoming and outgoing data captured and pushed directly into DealerUps and the customer’s record.   About CIMA Systems CIMA Systems patent-pending solution was founded in 2001 with the goal of creating an automated customer interaction tool for the automotive Industry. Today the application helps serve as a 24 hour, automated BDC and is a leading marketing and communication tool used at dealerships across the nation. CIMA helps dealers retain and engage prospects and customers alike by delivering messages in the way they prefer: phone, email, text, Blog and Live Chat. In addition, CIMA’s ongoing marketing promotions help dealers maximize profits at each touch point in the customer relationship. To find out more about CIMA, visit www.cimasystems.net or call 925-461-4600. About Parayil & Mann Dealer Services, Inc. Parayil & Mann Dealer Services, Inc. (PMDS) is a privately held automotive consulting and technology company specializing in the optimization of dealership processes and customer relationship management (CRM). PMDS is lead by industry experts with more than four decades of extensive automotive retail experience. The company has headquarters in Long Island, New York and regional offices in Dallas, Texas. For more information visit www.dealerups.com.

sara callahan

Carter West Public Relations

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DrivingSales

Mar 3, 2010

Investment Banker and Finance Expert David Stetson Joins Dealer.com's Executive Team

February 1, 2010 - BURLINGTON, VT - Dealer.com (www.dealer.com), the global leader of online marketing solutions for auto dealers, today announced it has named David Stetson as its new chief financial officer (CFO). Mr. Stetson brings more than 20 years of senior management experience in finance and investment banking, with a focus on growth companies in the technology sector, to Dealer.com's leadership team. In his new role, Mr. Stetson will assume responsibility for the company's financial operations. "David has a solid understanding of our business and goals, along with the necessary financial expertise to manage the rapid growth that Dealer.com has experienced," said Mark Bonfigli, Dealer.com president and CEO. "In addition, his reputation for integrity, energy and creativity indicate an ideal cultural fit with our company." "I'm honored to take on the role of CFO and I'm excited about the opportunities ahead for Dealer.com," said Stetson. "We have an incredible pipeline of products, strong financial and operational accountability, and we are well-positioned for continued growth." Most recently, Mr. Stetson served as Senior Managing Director and Head of the Investment Banking Department for Caris & Company, a San Diego-based Investment bank focused on fast-growing public companies in the technology, healthcare, consumer and energy segments of the economy.  Prior to Caris, Stetson was CFO and senior strategic executive at Xpoint Technologies, a venture backed provider of disaster recovery and security software. His accomplishments at Xpoint included helping the company manage an aggressive growth plan that saw the company's Rapid Restore® software deployed to more than 30 million desktops, laptops and servers around the world. Before moving to Xpoint, Stetson was Co-Head of Technology Investment Banking for Gerard Klauer Mattison, where he was responsible for all new business activities in the software and IT service segments and was an early advocate for web-based software and digital services. Prior to GKM, Stetson served as head of Equity Capital Markets for Lehman Brothers' Global Technology Group, where he managed over $3 billion in equity and equity-linked offerings for emerging growth clients in North America, Taiwan, Europe and Israel. Before joining Lehman Brothers, Stetson spent a decade at Dillon Read where he delivered a full range of services to clients throughout North America and Europe. Stetson received his MBA in Finance from the Wharton School and his BA in Economics from Colgate University, where he graduated Magna Cum Laude, Phi Beta Kappa.

About Dealer.com (www.dealer.com)

Dealer.com is the global leader in online marketing solutions for the automotive industry, providing award winning e-marketing solutions to OEMs, auto dealers and media companies.  More dealerships use the Dealer.com platform than any other platform in the world. Recent national and international accolades include: The Ernst & Young Entrepreneur of the Year, top ranking in The Net Promoter® Score Survey of customer satisfaction, Deloitte's Technology Fast 500 and the Web Marketing Association's Automobile Standard of Excellence. In addition, Dealer.com was the 2008 top rated web provider on leading online rating websites, as well as the Gold Award winner from the Dealers' choice awards for best dealer website solutions. For more information visit: http://www.dealer.com/promo/look-inside.htm

Visit Dealer.com at NADA Booth #243 to learn more.

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Mar 3, 2010

Autobytel Continues Mission of Providing Car-buyers with Access to Best-in-Class Content from Industry's Top Sources as it Refocuses Flagship Site

Irvine, CA and Detroit, Michigan, January 25, 2010 - Autobytel Inc. (Nasdaq: ABTL), a leader in providing online consumer leads and marketing resources to the auto industry, and Autodata Solutions Inc., a leading North American provider of automotive technology solutions and services, today announced that Autobytel will utilize Autodata Solutions' professional still image vehicle photography and comprehensive data for U.S. vehicles on its network of sites, including the Company's flagship site autobytel.com. "We have been serving online automotive consumers for fifteen years and, in that time, one thing has never changed: their desire for the industry's most accurate, timely and comprehensive vehicle data and content presented in the most user-friendly format," says Autobytel Chief Operating Officer Mark Garms.  "The addition of Autodata Solutions' images and data - which we believe to be the best in the industry - to our stable of world class web content is critical as we continue to reshape our websites to provide in-market car-buyers with the information they demand to fulfill their vehicle purchases." Included in the content agreement is Autodata's full library of high-resolution photos of virtually every U.S. vehicle model in production.  This stunning collection contains an average of 17 interior and exterior photos per model and includes pictures of each model in every available color for almost all models.  The agreement also includes Autodata's pricing, incentive, specification, and configuration data, updated daily to further increase the dependability and timeliness of the vehicle information available to the millions of car shoppers per month who visit Autobytel's sites.  "We're pleased to increase Autobytel's access to proven resources that make it easier for online consumers to build an emotional connection with vehicles they are researching and that, ultimately, encourage the purchase process," says Michael Benavides, Director of Business Development at Autodata Solutions.   "Autobytel is committed to generating quality website traffic and high-level performance for its advertising and leads partners.  We believe our data and content will play an integral part in helping Autobytel reach this goal." The Autodata Solutions agreement is the latest in a series of long-term content relationships, including recently announced agreements with Edmunds and Kelley Blue Book, that Autobytel has undertaken as it enhances its network of sites, including flagship site autobytel.com, to provide in-market car-buyers with more of the industry's best-in-class automotive content, and to generate higher quality traffic and leads for its industry partners. About Autobytel Autobytel Inc. (NASDAQ: ABTL), a leading automotive marketing services company, pioneered the automotive Internet when it launched autobytel.com in 1995. Since then, the company has helped tens of millions of automotive consumers research vehicles; connected thousands of dealers nationwide with motivated car buyers, and helped every major automaker market its brand online. Today, through its flagship website Autobytel.com®, its network of automotive sites including Autoweb.com®, AutoSite.com®, Car.comsm, CarSmart.com®, CarTV.com®, and MyRide.com,® and its respected online partners, Autobytel continues its dedication to innovating the industry's highest quality Internet programs to provide consumers with a comprehensive and positive automotive research and purchasing experience, and auto dealers, dealer groups and auto manufacturers with one of the industry's most productive and cost-effective customer referral and marketing programs. Autodata Solutions, Inc. is one of North America's leading automotive software and data providers. Founded in 1990, Autodata Solutions provides automotive content, research, and technology implementation services to auto manufacturers, fleet and leasing companies, dealer service providers and internet media portals in North America, to help them market and sell their products more effectively and profitably. Autodata Solutions, Inc. has offices in Detroit, Los Angeles, head office in London, Ontario, Canada, and is a division of Internet Brands, Inc..  For further information please visit www.autodatasolutions.com. For more information, contact Autobytel Media Relations Crystal Hartwell, 949.437.4755 crystalh@autobytel.com mWebb Communications Melanie Webber, 949.307.1723 melanie@mwebbcom.com Autodata Solutions, Inc. Media Relations Jackie M. Grant, 800-263-2384 x6564 jackie.grant@Autodatasolutions.com Autobytel Investor Relations Crystal Hartwell, 949.437.4755 crystalh@autobytel.com PondelWilkinson Inc. Roger Pondel/Laurie Berman, 310.279.5980 investor@pondel.com

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DrivingSales

Mar 3, 2010

Orlando, Florida, January 28, 2010- ActivEngage, the automotive industry's premium dealer chat software with business intelligence, today announced the launch of a unique program to help Toyota dealers communicate recall information to customers on dealership websites via live chat.  ActivEngage proactively compiled all relevant recall information and details, including information from their Toyota dealers.  The company then educated their virtual sales assistants and added special website graphics to all ActivEngage Toyota dealer websites, letting site visitors know that live chat is available to discuss any recall issues or questions.  As a growing number of Toyota vehicle owners seek information and answers about the safety recall, ActivEngage's Toyota dealers are now prepared to handle their customers' concerns efficiently and effectively online. ActivEngage anticipated the jump in Toyota dealers' website traffic and the increase in visitors with recall questions last week, and prepared by creating the program to help its dealers in a time of need.  There has already been a large spike in website traffic, which has increased an average of 15-20% this week, with a proportional spike in chat conversations. The ActivEngage program allows dealers to focus exclusively on phone calls and people walking into the dealership. "Our Toyota dealers can now direct concerned shoppers to their websites for information, using the sites as hubs of communication, instead of relying on personnel at the dealership," commented Ted Rubin, ActivEngage executive vice president.  The company's program lets more Toyota customers find recall information online quickly and easily, effectively decreasing the number of calls and meetings dealers must take in person.  The program not only helps alleviate dealers' increased communication needs, but also builds consumers' trust and dealership preference by creating a consistent message during each conversation.  Further, when the recall issues are resolved, dealers can use the data captured from consumers who chat about the recall to schedule service appointments for fixes. "We knew consumers were going to utilize the web as the primary source of information (just as they did with Cash for Clunkers) and we are now helping our Toyota dealers online," commented Todd Smith, ActivEngage president.  "Our chat agents can deliver consistent and comprehensive recall information via websites, rather than sending people to the telephone or into the showroom.  We have access to all recall information, and we will continue to educate and update all our virtual sales associates about how to handle the recall chat conversations.  We are actively assisting our dealers to help their customers get the best recall information, quickly and easily online." About ActivEngage: (www.ActivEngage.com) ActivEngage's dealership chat software and proprietary business intelligence helps automotive dealers meet the needs of shoppers by providing dealerships easy to use, powerful website tools.  Advanced live chat services let dealers identify, initiate interaction and communicate with website visitors in real-time.  The essential person-to-person Meet & Greet that dealers require at the physical showroom is now possible on the dealership website through ActivEngage.  This proactive website engagement decreases abandonment rates and increases website lead generation with the thousands of visitors the average dealership receives each month.  ActivEngage provides the edge that dealerships need to engage more customers who browse for information because it starts building a personal relationship with shoppers from the moment they hit the dealership website.  ActivEngage offers three tiers of service to ensure that all website visitors' experiences are enjoyable and uncomplicated, thereby increasing the value of dealership websites through better lead generation.

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