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Cons: Super Basic. Its an easy system because there isn't a lot you can do with it other that input information. We also needed a separate system to write deals. I had to copy and paste cars in there from our website.
Cons: I had some bad experiences with an account manager there. It came from a lack of experience and industry knowledge as a whole. Touch and go customer service. If you ask them to do something, it takes a long time to take care of. Longer if you have to poke and prod them there. Its outdated. Desperately needs an updated interface.
Cons: We are just waiting for the contract to run out so we can change and hopefully make our lives easier.
Pros: Would hate to change to another one! I'm very comfortable with this plus the back end is really good.
Pros: The DMS is superb, a great product.
Cons: The cost is high, always has been.
Pros: It's a very good management tool, back end is easy also.
Pros: The DMS has some great tools with it, really manages all areas of the dealership well. All the managers like it and it has numbers in real time for us.
Pros: Reynolds DMS is great, works fine for us.
Cons: The CRM is a different story.
Cons: They increased our pricing up 25% in the last year. Way too expensive so switched.
Pros: No complaints, good product.
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