The traditional dealership business model is increasingly sharing space with a digital customer experience. implementing a comprehensive BDC process that is specific to each type of lead your dealership receives, you can considerably increase your ROI.

Watch this webinar recording to learn the answers to the top questions dealers have about a BDC so they can continue to adapt and excel during this period of change.

In today's webinar, we had a great discussion with Amanda Knowlton, Director of Channel Partnerships at CallRevu. She talked about how the same tips and tricks taught over the years for Sales can be modified to accommodate all phone handlers. This in turn will allow for a great ROI on the initial call, as well as a continued positive customer experience to ensure reoccurring ROI is captured as well!

Watch this recording to learn why Call Monitoring is essential for ALL parts of the dealership, and how Standard Phone Guides can be adapted for each department.