Wilsonville Toyota, part of Alpha Auto Group, has a mantra: No Bull. To them, it’s not a marketing slogan, but a customer-focused culture that permeates their entire business model. The result is remarkable customer loyalty and a resilient and highly profitable dealership.

New and used cars have a single price, which is their lowest price. A customer stays with one person through the entire transaction. They’ve cut transaction times in half. Customers post rave reviews, and now Paul Schnell is going to share their story.

Today’s customer wants options to not only search but begin the buying experience from home or from the dealership. Simply offering an off-the-shelf “DR Tool” can even increase customer frustration as they are not able to accurately calculate payments, value trade or select from in-stock vehicles.

In this webinar, learn how video enabled DR is yielding better customer experiences and real-time selection. Also we’ll go into detail on why playing the long game is key to both customer and employee retention, all while increasing PVR.

Watch the webinar below:

We recently sat down with Marc Hansen, Sr. Director of Field Marketing, and Isaiah Rendorio, Product Marketing Manager of Podium to discuss how dealers can engage their audience. They will be presenting more insight on a webinar on February 17. Click here to register

In this webinar, we had a great discussion with Matt Weinberg, SVP of Consumer Experience at Modal. Watch this webinar recording to learn three proven strategies you can use to build trust with buyers and break the “circle of distrust"!

As average inventory levels drop to just 54% of typical levels and sales team turnover has soared to 4X the national average, dealers are searching for creative ways to overcome today’s challenges.

Watch this webinar recording to discover 3 unexpected ways dealers are using ecommerce to tackle these challenges head-on and alleviate the pressure of high turnover. You’ll leave with innovative strategies and techniques you can implement immediately to make the most of every deal, boost your team’s productivity, and increase employee retention.

In today's webinar, we had a great discussion with Jake Wilker, Sales Director and Judson Jones, Account Executive from Car Wars. They shared detailed phone trends to demonstrate how call connection has declined over time.

Watch this recording to learn the root causes of poor connection and why this metric is so critical to your dealership's bottom line, and get actionable strategies to improve call connection immediately and salvage missed opportunities.

In today's Webinar, we had a great discussion with Matt Weinberg, SVP of Consumer Experience at Modal. He shared some innovative strategies and techniques you can use to tackle the challenge of high employee turnover. Dealers are already using these proven methods to increase their team’s productivity by 50%, and in some cases, even as much as 100%.

Watch this recording to learn the key strategies and best practices you can implement immediately to secure a competitive advantage for your team while closing more deals, earning more profit, and increasing CSI.

In this webinar, Car Wars' Corey Johnson and Jake Wilker showcased the defining automotive phone trends of 2020. They presented specific data points to help you understand how your dealership's phone metrics stack up against industry averages, and provide actionable recommendations to improve phone handling and capture more leads in 2021.

Watch this recording to learn where dealerships are excelling on the phone and where they're falling short to help you develop a game plan to make proactive improvements to your phone performance this year.