In today's webinar, we had a great discussion with Jake Wilker, Sales Director and Judson Jones, Account Executive from Car Wars. They shared detailed phone trends to demonstrate how call connection has declined over time.

Watch this recording to learn the root causes of poor connection and why this metric is so critical to your dealership's bottom line, and get actionable strategies to improve call connection immediately and salvage missed opportunities.

In today's Webinar, we had a great discussion with Matt Weinberg, SVP of Consumer Experience at Modal. He shared some innovative strategies and techniques you can use to tackle the challenge of high employee turnover. Dealers are already using these proven methods to increase their team’s productivity by 50%, and in some cases, even as much as 100%.

Watch this recording to learn the key strategies and best practices you can implement immediately to secure a competitive advantage for your team while closing more deals, earning more profit, and increasing CSI.

In this webinar, Car Wars' Corey Johnson and Jake Wilker showcased the defining automotive phone trends of 2020. They presented specific data points to help you understand how your dealership's phone metrics stack up against industry averages, and provide actionable recommendations to improve phone handling and capture more leads in 2021.

Watch this recording to learn where dealerships are excelling on the phone and where they're falling short to help you develop a game plan to make proactive improvements to your phone performance this year.

Does your team stand out from the competition and build real connections with prospects and clients? In this digital fireside chat, we broke down how auto dealerships can build credibility through online reviews and increase conversion by leveraging digital channels like text messaging and video.

Watch this recording to learn how to implement an online reputation management strategy that drives results, engage customers with text messages, and convert your website visitors into customers.

Watch this webinar recording to explore the current state of automotive consumer expectations, beginning with the historical precedents and recent upsets before diving into the actionable use-cases for digital retailing technology in driving future success.

Key Takeaways:
1. Come away with an understanding of the major changes the industry recently underwent
2. Learn what these changes mean for you and your dealership operations 
3. Review multiple actionable use-cases for digital retailing as a tested and verified response to new consumer expectations

The sales environment has shifted, have you? Call volume is up 266% while many have reduced their staff. In this webinar we discussed the power of the phone and how to gain incremental sales by using the phone to your advantage.

Watch this webinar recording to learn how to increase sales by using a tool you already have...the phone, how to get the most from your call monitoring solution and the features that make it
optimal, and how call-tracking can help all departments in your dealership...not just sales!