Nathalie Godoy

Company: ZMOT Auto

Nathalie Godoy Blog
Total Posts: 23    

Nathalie Godoy

ZMOT Auto

Mar 3, 2016

Geo-Fencing for Maximum Effect

Most marketers use some form of geographic targeting in their campaigns, especially for businesses with physical locations. Some even take it to the next step - geo-fencing - to help deliver honed messages to the residents of a specific area.

A business like a car dealership that has its inventory onsite and doesn't sell a shippable or downloadable product will definitely want to use geo-targeting on their dealership to make sure that messaging is only shown to relevant clients that might conceivably visit in person to complete a purchase.  Regardless if a company has a physical location or not, the idea of geo-fencing means that whether it's by zip code, city, state or any area that makes sense, the marketing message changes to reflect what generates the most response in that area.

Another use for geo-fencing is targeting the locations of competing businesses.  Marketers are essentially creating a geographic "fence" around the location and conquesting the clientelle.  Similarly, if a company has the type of business that has related industries, the physical locations of those industries could be geo-fenced as well.  For example, an automotive dealer might target nearby service locations or banks with a message that helps them discover their next vehicle within the context of seing the ad while at a related business.

Seeing as location services and internet connections help drive many aspects of mobile device technology, mobile geo-fencing can be particularly powerful. It's already fact that mobile has replaced desktop as the number one device used for online shopping, so marketers are positioned to take advantage of capturing customers on the go when those customers connect to the internet on their mobile device in a way that triggers the geo-fenced advertisements.

Geo-fencing is not a new technology, but the technique of giving each geography a specific message is spreading, and helping deliver more Zero Moment of Truth customers.  What are some other good ways to use geo-fencing technology?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1885

No Comments

Nathalie Godoy

ZMOT Auto

Jan 1, 2016

Branding today vs In the Past

Branding used to be about creating a logo and slapping it on some business cards and a website. Branding today is a lot more involved and complex. It permeates everything a business does!

In the past, only the largest of companies had to worry about their brand beyond just earning a good word of mouth reputation. Branding was more about making a business look official so that people would have enough trust to spend money there. Retention for most verticals was less of a focus.

In the digital marketing world, branding stretches across all channels, making it about more than a smart-looking logo and cleverly descriptive URL. Peer reviews, social media status and the rise of apps has made branding today a lot more involved. Customer retention has become more important and many times can directly relate to how a business has positioned its brand.

Given the more complex landscape of marketing a business, having a main goal and a brand that ties it together is much more important. This unifying goal can help guide how a company conducts and presents itself across all channels. This unity helps build trust with potential and existing shoppers.

Branding is clearly a much more complicated and involved process than it was years ago. How are you ensuring that your dealership is branded consistently for maximum benefit?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1596

No Comments

Nathalie Godoy

ZMOT Auto

Jan 1, 2016

Branding today vs In the Past

Branding used to be about creating a logo and slapping it on some business cards and a website. Branding today is a lot more involved and complex. It permeates everything a business does!

In the past, only the largest of companies had to worry about their brand beyond just earning a good word of mouth reputation. Branding was more about making a business look official so that people would have enough trust to spend money there. Retention for most verticals was less of a focus.

In the digital marketing world, branding stretches across all channels, making it about more than a smart-looking logo and cleverly descriptive URL. Peer reviews, social media status and the rise of apps has made branding today a lot more involved. Customer retention has become more important and many times can directly relate to how a business has positioned its brand.

Given the more complex landscape of marketing a business, having a main goal and a brand that ties it together is much more important. This unifying goal can help guide how a company conducts and presents itself across all channels. This unity helps build trust with potential and existing shoppers.

Branding is clearly a much more complicated and involved process than it was years ago. How are you ensuring that your dealership is branded consistently for maximum benefit?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1596

No Comments

Nathalie Godoy

ZMOT Auto

Dec 12, 2015

The Benefits of Native Advertising

Native advertising isn’t a new concept, but it’s importance will increase as more businesses harness it on different platforms. Click-through and conversion rates tend to rise when native advertising is used, so it should definitely be a factor when planning marketing creative.

Native advertising is when an ad matches the form and function of the site, app or other platform that it is appearing on. Simply put, the ad matches the look and feel of the site. Of course, tricking people into clicking an ad is not the best way to gain good quality traffic. However, when an ad can be an ad, but still feel like it “belongs” to the site or app it appears on, the odds that it will be clicked on increase.

An example of this might be linking to an advertiser directly in the text of an article as a recommendation (this typically happens on affiliate advertising websites) or even sponsored posts on Facebook, with ads that look nearly like all the other posts. Instagram, Twitter and others have begun offering native advertising on their platforms as well.

This type of marketing is worth looking into for almost any business. While ads made to look like articles are definitely not the way to go (this tactic has failed for many in the past), taking advantage of native advertising platforms can help a business offer something to that platform via a sponsored post or similar that could keep customers referring back.  What are some ways you all use native advertising to your advantage?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1514

No Comments

Nathalie Godoy

ZMOT Auto

Dec 12, 2015

The Benefits of Native Advertising

Native advertising isn’t a new concept, but it’s importance will increase as more businesses harness it on different platforms. Click-through and conversion rates tend to rise when native advertising is used, so it should definitely be a factor when planning marketing creative.

Native advertising is when an ad matches the form and function of the site, app or other platform that it is appearing on. Simply put, the ad matches the look and feel of the site. Of course, tricking people into clicking an ad is not the best way to gain good quality traffic. However, when an ad can be an ad, but still feel like it “belongs” to the site or app it appears on, the odds that it will be clicked on increase.

An example of this might be linking to an advertiser directly in the text of an article as a recommendation (this typically happens on affiliate advertising websites) or even sponsored posts on Facebook, with ads that look nearly like all the other posts. Instagram, Twitter and others have begun offering native advertising on their platforms as well.

This type of marketing is worth looking into for almost any business. While ads made to look like articles are definitely not the way to go (this tactic has failed for many in the past), taking advantage of native advertising platforms can help a business offer something to that platform via a sponsored post or similar that could keep customers referring back.  What are some ways you all use native advertising to your advantage?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1514

No Comments

Nathalie Godoy

ZMOT Auto

Nov 11, 2015

Content Marketing is the New Advertisement

Content development is likely the most necessary step in keeping a website relevant to search engine algorithms and users.  This need will only increase in years to come.  Companies should focus on having adaptable content marketing strategies to ensure they are available when customers are searching for them.

While PPC search engine advertising can certainly do a decent job of getting interested customers to a website, content is what ultimately gets people there without having to pay for each visit.  The more original content appears on a site that benefits people in a way that they find what they are looking for, the more the site should eventually rank for the keywords involved in that content.

Thus, determining keywords and creating useful content based around them can ultimately help both customers and company owners alike.  Also, content marketing helps with social media as good, current and relevant content is easier to share and more likely to be passed along.

Companies should definitely have some form of content marketing enabled now, and should maintain a strategy that is ongoing and flexible enough to handle widespread changes in search engine optimization or social media. What are some ways you are all using content marketing to drive business?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

2182

2 Comments

Angie Phares

ZMOT Auto

Nov 11, 2015  

An on-site blog is a great way to add content to your site. It allows you to connect with customers while at the same time keeps your site's content relevant. Plus, blogs can be easily shared throughout the social realm. If it's not already part of your strategy, it's never too late to start!

Roger Conant

Beck and Master Buick GMC

Dec 12, 2015  

Spot on! Content is "still" queen! (thought I'd give it a little twist) :-)

Nathalie Godoy

ZMOT Auto

Nov 11, 2015

Content Marketing is the New Advertisement

Content development is likely the most necessary step in keeping a website relevant to search engine algorithms and users.  This need will only increase in years to come.  Companies should focus on having adaptable content marketing strategies to ensure they are available when customers are searching for them.

While PPC search engine advertising can certainly do a decent job of getting interested customers to a website, content is what ultimately gets people there without having to pay for each visit.  The more original content appears on a site that benefits people in a way that they find what they are looking for, the more the site should eventually rank for the keywords involved in that content.

Thus, determining keywords and creating useful content based around them can ultimately help both customers and company owners alike.  Also, content marketing helps with social media as good, current and relevant content is easier to share and more likely to be passed along.

Companies should definitely have some form of content marketing enabled now, and should maintain a strategy that is ongoing and flexible enough to handle widespread changes in search engine optimization or social media. What are some ways you are all using content marketing to drive business?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

2182

2 Comments

Angie Phares

ZMOT Auto

Nov 11, 2015  

An on-site blog is a great way to add content to your site. It allows you to connect with customers while at the same time keeps your site's content relevant. Plus, blogs can be easily shared throughout the social realm. If it's not already part of your strategy, it's never too late to start!

Roger Conant

Beck and Master Buick GMC

Dec 12, 2015  

Spot on! Content is "still" queen! (thought I'd give it a little twist) :-)

Nathalie Godoy

ZMOT Auto

Nov 11, 2015

Video Marketing on YouTube

With so many social media networks to advertise on, businesses may feel a little bit bewildered as to which will gain them the most awareness for their brand.  While sites like Facebook and Twitter might boast more users, they are not the most visited platforms.  YouTube is by far the most visited and searched "social media" site that exists today!  Businesses can no longer ignore the benefits of video marketing on this well-traveled platform.

While not everyone is a member of Facebook, Tumblr or Instagram, many are visiting YouTube daily.  Where a user might post a status update a few times a month on another social media platform, many check YouTube multiple times weekly.  A business would do well by their video marketing and branding to ensure that they are searchable and have content available on YouTube.

Even those without a YouTube account still browse the network. It has become a go-to for research and information, and companies should adapt their video marketing to include some representation on the platform.  Seeing as Google and YouTube are intertwined, it is quite possible that posted YouTube content may result in an SEO boost as well, depending on competition and optimization of the video description, title and keywords.

Overall, a business can't afford to not have a presence on YouTube for its video marketing, for the simple reason that it is the most visited and utilized social media platform today!  What are some ways you're able to use YouTube to promote your dealership?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

2097

1 Comment

Angie Phares

ZMOT Auto

Nov 11, 2015  

Agreed! It's also important to make sure you fill in as much info as possible in your channel as well as in the video description itself; you want to make sure your content looks and is legit. Tags are also very important as they will help your video come up in search results.

Nathalie Godoy

ZMOT Auto

Nov 11, 2015

Video Marketing on YouTube

With so many social media networks to advertise on, businesses may feel a little bit bewildered as to which will gain them the most awareness for their brand.  While sites like Facebook and Twitter might boast more users, they are not the most visited platforms.  YouTube is by far the most visited and searched "social media" site that exists today!  Businesses can no longer ignore the benefits of video marketing on this well-traveled platform.

While not everyone is a member of Facebook, Tumblr or Instagram, many are visiting YouTube daily.  Where a user might post a status update a few times a month on another social media platform, many check YouTube multiple times weekly.  A business would do well by their video marketing and branding to ensure that they are searchable and have content available on YouTube.

Even those without a YouTube account still browse the network. It has become a go-to for research and information, and companies should adapt their video marketing to include some representation on the platform.  Seeing as Google and YouTube are intertwined, it is quite possible that posted YouTube content may result in an SEO boost as well, depending on competition and optimization of the video description, title and keywords.

Overall, a business can't afford to not have a presence on YouTube for its video marketing, for the simple reason that it is the most visited and utilized social media platform today!  What are some ways you're able to use YouTube to promote your dealership?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

2097

1 Comment

Angie Phares

ZMOT Auto

Nov 11, 2015  

Agreed! It's also important to make sure you fill in as much info as possible in your channel as well as in the video description itself; you want to make sure your content looks and is legit. Tags are also very important as they will help your video come up in search results.

Nathalie Godoy

ZMOT Auto

Oct 10, 2015

Myth: Negative Comments are Bad For Biz

Many businesses have avoided social interaction for fear that an existing bad reputation, or possible negative comments will come back to bite them.  These ideas may be true if the issues are left unchecked, but for a business that is highly active on social media, negative comments can turn into a positive experience.

Legitimate customer comments around a product or service will definitely start to pop up when a business decides to start regularly using social media to promote their business.  Many of these could be negative comments which may cause some alarm to those not well-versed in the ways of social media marketing.  However, there is one simple solution - use social media as a platform to address customer issues head-on and allow customer service to shine.

Rather than hiding legitimate concerns or negative comments, a business should provide a thoughtful response with options to further assist a customer via phone or email.  Also, someone should follow up internally to ensure that these concerns are addressed before they spread to other customers.  The more these issues are professionally handled, the more brand evangelists will emerge to come to a businesses' aid to fend off the negative comments and critiques!

While it can be tough to see negative comments and feedback, a business should view it as an opportunity to show that they can turn a positive into a negative.  How do you all handle less-than-positive feedback on social media?

Nathalie Godoy

ZMOT Auto

Director | Consumer Marketing

1337

No Comments

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