Decision Supports Dealer Requests for Expanded Buying and Selling Options    

ATLANTA, Ga. – (Nov. 5, 2020) – Following its successful implementation of Digital Block™ sales, Manheim has announced the launch of a pilot program for running cars down physical auction lanes beginning November 10 at Manheim Nashville, and followed by Manheim Daytona Beach on November 11. The decision came after the company became more confident with its phased-in, reopening approach and in response to client requests for more buying and selling options.

The restart of physical auction sales will look different for each location and comes with limitations intended to protect the health and safety of team members and clients. For instance, sales at both locations will use only designated lanes to support physical distancing and limit the number of sellers who can run vehicles. In addition, these in-lane physical sales will follow Manheim’s existing safety guidelines. Office access will remain closed and all dealers are required to wear face coverings, practice social distancing and adhere to state and local guidelines.

As this is a pilot program, Manheim will carefully monitor these first two sales before announcing plans for additional in-lane locations. Should further COVID-19-related developments impact plans for the pilot program, the company will adapt accordingly.

Dealers are also encouraged to continue using Manheim’s Remote Seller tool and other digital channels to conduct business. After operating digital-only sales for more than eight months, Manheim has seen buyers becoming increasingly more comfortable with this option, with 87 percent of all purchases coming from digital buyers. However, while clients have indicated that digital has become a highly efficient way of doing business, some still have a desire for more options to buy and sell cars.   

“In the same way that we phased in Digital Block sales, our approach with the pilot program will be careful and deliberate, while closely monitoring health and safety,” said Grace Huang, president of Manheim. “Thank you to our dealers for your support of our safety protocols throughout the pandemic, as it gave us confidence that together, we could safely return to running cars down lanes.”

Manheim Nashville was selected as the company’s first location to run vehicles in-lane, as it recently completed a nearly $14 million facility rebuild after sustaining significant damage due to a March tornado. The enhanced facility includes an expanded body shop with two state-of-the-art paint booths, two dedicated lanes to support enhanced vehicle imaging, Lot Vision and new LED lighting to enhance the work environment for technicians, while saving energy.

Since mid-March when COVID-19 disrupted the auto auction industry’s long-standing tradition of live, in-person sales, Manheim has been working continuously to give clients the access they need to keep their businesses moving forward. From pivoting to all-digital sales nearly overnight to adapting operations as restrictions eased, Manheim’s goal is to continue listening to clients, meeting their evolving needs, and delivering convenience and efficiency, regardless of how they choose to conduct business.

“After running vehicle auctions for more than 75 years, it’s become increasingly clear that the business model is changing,” added Huang. “And, as the industry leader, we look forward to driving this change to deliver a wholesale vehicle marketplace that works for everyone, keeping health and safety at the center of everything we do.”  

All new search experience on Central Dispatch helps busy carriers build more profitable loads and plan more efficient routes.

ATLANTA – October 29, 2020 – With demand for transport carriers at an all-time high and route efficiency critical to meeting shipper deadlines, Manheim Logistics is responding by enhancing Central Dispatch, the nation’s largest real-time auto transport marketplace, which connects shippers and carriers. Previously, carriers spent a lot of time searching for relevant vehicles to move. Now, Central Dispatch’s new search experience has been completely redesigned with carrier efficiency and ease in mind, so they can spend less time searching and more time delivering vehicles—which benefits both sides of the transaction.

“Helping our carriers connect more quickly with loads is the key to keep vehicles moving efficiently,” said Joe Kichler, vice president of Manheim Logistics. “The easier we can make it for carriers to quickly find and build loads along their routes, the faster shippers can get their vehicles to the right place.”

The new search experience on CentralDispatch.com gives carriers the flexibility to create several searches at once, with multiple pickup and drop-off locations in a single view. So instead of continuously refreshing numerous browser tabs with different search criteria, they can now see the relevant results all on one page. Real-time filtering and sorting make the process go even faster, leaving more time to respond to shippers’ listings—and most importantly—deliver vehicles.

Carriers can also now view their searches on Google Maps™ mapping service, which will help them create highly efficient routes. Saved searches and paid notifications, a carryover from the previous search experience, help speed up the process even more. The new Central Dispatch search works smoothly across any device and web platform, so carriers can work more efficiently from anywhere—especially on mobile.

All these enhancements equate to carriers building more profitable—and more efficient—loads, which means that shippers get their vehicles either to their lots or to an auction even faster. And in a time when high volumes at auctions have combined with a shortage of carriers due to the pandemic, this new functionality couldn’t have come at a better time.

Central Dispatch is a self-managed transportation solution that matches dealers shipping vehicles with a nationwide network of professional auto carriers for inbound and outbound transportation. For more information about Central Dispatch, visit CentralDispatch.com.

About Manheim

Manheim®, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its team members and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim provides clients with more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com

Google Maps is a trademark of Google LLC

The Vehicle Intelligence Company's Industry-First Solution for Dealerships Recognized as Top Automotive Industry Disruptor for the Second Time in Three Years

IRVINE, Calif., Oct. 28, 2020—Spireon, the vehicle intelligence company, today announced its MyDealer 2.0 for Kahu® solution has been named the 2020 Compass Intelligence IoT Innovator for Auto Dealership Management. Spireon's MyDealer 2.0 was recognized for its advancements to empower dealerships to engage with customers regularly, ensuring accurate and personalized offers and service reminders. The Compass Intelligence IoT Innovator awards honor companies demonstrating innovation in IoT solutions, products, applications and technology.

"MyDealer 2.0 was developed in direct response to the realization that dealerships were largely being left out of the connected car revolution, resulting in a massive missed revenue opportunity. With MyDealer 2.0, dealerships have reimagined the dealer/customer life cycle. In fact, in a September survey, 52% of customers who received a dealer notification through Kahu said they contacts or visited their dealer," said Brian Skutta, president of automotive at Spireon. "We are honored to be recognized by the Compass Intelligence IoT Innovator awards for the third consecutive year — twice under the auto dealership management category. It's a great validation of our team's commitment to providing solutions that address the industry's biggest challenges and increase our customers' bottom line."

Kahu, the 2018 Compass Intelligence IoT Innovator in Auto Dealer Management, is the first connected car solution designed to bridge the gap between traditional dealer marketing approaches and modern consumer needs, offering a high value, high frequency mobile app to consumers, and making ongoing engagement convenient and personalized. The MyDealer module is designed to keep dealership branding, services, products and community activities top of mind with customers. This creates brand affinity with the consumer and opens the door for ongoing revenue opportunities.

The next iteration, MyDealer 2.0, increases consumer engagement through a high-value mobile app, putting vehicle maintenance and control directly into the customer's hand. Customers now receive tailored service reminders, may schedule necessary service appointments, and have visibility into their car's maintenance needs and history all on their mobile phone. MyDealer 2.0 also delivers convenience and automation by leveraging previous dealer repair order (RO) history, original equipment manufacturer (OEM) recommended vehicle maintenance schedules, and precise mileage driven to push service reminders and enable online or click-to-call appointment scheduling from the trusted Kahu consumer app.

"The global pandemic has not slowed adoption of IoT, and in fact has accelerated projects around automation and remote operation," says Stephanie Atkinson, CEO of Compass Intelligence. The IoT Innovator Awards program builds on existing research, market studies, custom advisory, and insight reports made available on CompassIntel.com. "We congratulate the 26 innovative companies and organizations that demonstrate new products/solutions, processes, and methods that support in IoT growth."

For more information about MyDealer for Kahu, visit: https://www.spireon.com/kahu.

About The CompassIntel IoT Innovator Awards

The 3rd Annual CompassIntel IoT Innovator Awards honors companies and vendors demonstrating innovation in Internet of Things solutions, products, applications, and technology. Categories run across 21 IoT innovation categories.  In addition, Compass Intelligence may also annually recognize startups, stand-out products, and emerging and established IoT companies that have made an impact to the market and has demonstrated superior innovation to elevate IoT.

About Spireon

Spireon, the vehicle intelligence company, is the leading provider of aftermarket telematics solutions in North America. By equipping cars, trucks, trailers and other mobile assets with GPS devices and sensors, Spireon turns any vehicle into a connected vehicle. Award-winning products GoldStar, Kahu and FleetLocate deliver 24x7 asset visibility and actionable insights to auto dealers, lenders, transportation companies, service fleet managers, rental car companies and consumers to increase safety and productivity, boost profits and protect assets. Spireon's NSpire IoT platform powers all Spireon solutions, supporting nearly 4 million active subscribers and processing more than 1 billion data events each month. Learn more at www.spireon.com.

# # #

As the DrivingSales Executive Summit is rapidly approaching, I thought I would take a minute and define the certifications we have on the agenda. In this post, we will discuss what they are, how they work and review the topics that are going to be presented.

These certifications mark a shift in how we see events in automotive. Live events are great, and I am going to miss the face-to-face interactions that occur each year in Vegas. There is an energy that comes with this collaboration.  I guess it is what it is.

With all the advantages of an in-person event, there are some shortcomings. You could leave an event with a notebook full of insights and ideas. Let’s be honest. How many of them do you implement?

The objective of these certifications (which we were intending on launching before COVID-19) is to move from theory to application on some of these key topics. We want to help dealers implement proven processes and strategies in their stores.

We went out and found industry experts to teach these master certifications. They created a scorecard with the metrics that defined success in their topic. In other words, what does a 5-star dealership look like in Facebook Advertising? We then created a certification designed to help a dealership get better on those KPIs. This consists of training (both live and web-based), habits, and achievements.

Each certification takes 90 days to complete, and the first live training session occurs at DSES. Basically, by attending DSES and completing on (or many) of these certifications, you will hit the ground running in 2021.

We feel these certifications bridge the gap between education and execution, and we would love to have you join us. You can check out the master certifications that are taking place this year . To register for DSES, click here.

Although we can’t all meet at the Aria in Las Vegas this year, we are still planning on a successful event, and with these certifications, you definitely won’t want to miss it.

I hope to see you there.

As the years progress, it’s been interesting to watch the growth in the conversation around human capital management. It hasn’t been that long since HCM was an acronym that wouldn’t mean anything to a dealership, but it is becoming commonplace in today’s environment. In fact, NADA 2020 had multiple sessions around the topic. 

 In order to compete today, there needs to be an emphasis on the customer experience. This isn’t new. In fact, we’ve been discussing it at the DrivingSales Executive Summit for years. Ultimately, customer experience is the differentiator that sets your store apart from the one down the street. We can’t compete on price anymore.

 What is becoming apparent, however, is how an organization needs to work on their employee experience in order to build a quality customer experience. Dealers that struggle with turnover and poor performance won’t be able to deliver an experience that customers expect in retail today. You need a higher caliber of employee to deliver a better customer experience.

 In addition, as we approached DSES last year, I was looking at Carvana as being the big disrupter. After all, they are a platform play that is leveraging technology to streamline the process. As the dumpster fire that is 2020 progressed, the disruption didn’t come from Carvana, but came from COVID. It forced dealerships to look at their operations in a different light. We had to evolve in order to deliver a vehicle, let alone a customer experience.

 Which brings us to today. I’ve talked to dealers all over the US and Canada, and they are telling me their sales departments are experiencing tremendous profitability, and one of the reasons is that they are doing more with less. Less inventory and less staff. Most haven’t hired back to pre-COVID levels. They are running extremely efficiently. Obviously, vehicle availability has something to do with it as well.

 Here is the challenge. Can you develop a high-performing dealership organization that can deliver a quality customer experience and does it more efficiently? How do you find, acquire, and develop this talent inside of your organization?

This year at DSES, we have two 90-day Master Certifications around employee performance and retention. In addition, there are multiple sessions on human capital management. We invite you to attend and learn what you need to know to implement a strong HCM strategy in your dealership.

HCM isn’t going away. It will only gain more traction as we move forward. The competitive advantage can be captured by those who invest in and implement strategies to harness it in their dealerships today. Eventually, it will become a cost of doing business. But right now, it can be a real differentiator.

Don't miss DSES. We won't be able to meet in person, but we can still get together and learn from experts. You can register here.

Local Inventory, Convenient Access Provide Another Way for Clients to Source Vehicles

•  - New mobile auction locations added in Novi, Michigan and Rochester, New York
•  - Manheim Rochester is the region’s first mobile auction location; grand opening sale is Oct. 14 
•  - Mobile auction network hosts 45 sales per month, with dealers averaging a 63% sales efficiency rate based on Manheim data

ATLANTA, Ga. – (Oct 13, 2020) — Meeting dealers where they are, creating local partnerships and providing technology to power auction sales are the driving forces behind Manheim’s mobile auction growth. With dealer and commercial consignors seeking more access to remarketing options, Manheim is expanding its mobile auction network to new cities in the Northeast and Midwest. Currently, Manheim conducts more than 45 mobile auction sales each month, including 27 recurring and 18 event sales. 

The Manchester Rochester location (previously Central Auto Auction), in partnership with Bob Johnson Automotive Group, represents the first-ever physical presence for Manheim and clients in the region. The sale, powered by Manheim technology and staffing, will be the largest Manheim mobile auction in the area. The Novi, Michigan sale was added in August and is hosted by Manheim Detroit.

“We created mobile auction sales over a decade ago to offer dealers local access to inventory, and they continue to play an important role today, especially with the industry’s tight supplies,” said Tim Janego, Manheim regional vice president. “We’re excited about growing sales, with Manheim Rochester being our largest dealer offering in the East.”  

Manheim’s mobile auctions are offered to clients in three ways through:  

• 20+ locally branded facilities nationwide via Digital Block™ sales. These sales can start with one anchor partner and expand to multiple consignors, such as Manheim Iowa that opened in 2018.
• Dedicated units (trailers and buses) outfitted to conduct sales in-person and via Simulcast 
• Event sales, that can be held at different venues based on consignor preference. Sellers provide the vehicles and location, with the ideal mobile auction candidate having at least 100 vehicles for sale each month. In addition to delivering a targeted buyer base, these sales also enable consignors to reduce transportation and travel costs.

All of these options include an auctioneer and support staff, along with the services dealers rely upon, such as financing, condition reports and assurance solutions.  Due to the ongoing coronavirus pandemic, all sales require dealers to wear face coverings, practice social distancing and follow CDC guidelines.

Not only does Manheim bring the technology and expertise to host an auction anywhere, anytime; it also uses targeted marketing to deliver an average of 1.25 online and in-person buyers per car run in each sale.

“Manheim’s mobile auction has been great for our wholesale business,” said Tyler Steinman, vice president and general manager, Foothills Toyota in Burlington, Washington. “We have lower costs, higher grosses and spend less time moving units, giving us more productivity time.”

“We have been very happy with our mobile sale and designed it so that our dealerships can bond together and have a unified remarketing response with our trades and aged units,” said Chad Leavitt, CAO, Findlay Automotive Group. “Prior to this sale, our stores were selling in various lanes and auctions, and our buyers had to work hard to find all of our inventory. I worked with Manheim and Cox Automotive to design this sale specifically to meet our needs while keeping in mind the needs of our buyers and their experience.” 

For a complete list of Manheim’s mobile auctions, click here.

Digital Air Strike won three awards in the 16th annual Dealer’s Choice Awards program where auto dealers selected their favorite companies.

SCOTTSDALE, Ariz., - (October 13, 2020) Digital Air Strike, the leading consumer engagement technology company, is honored to announce it was recognized again for its Social Media and Reputation Management technology and services, as well as Digital Marketing, winning three 2020 Dealers’ Choice Awards from Auto Dealer Today. The awards are especially gratifying since auto dealers decide the winners.

Close to 5,000 dealers voted for their favorite companies in a variety of categories. Digital Air Strike won two first-place Diamond awards for Social Media Management and Reputation Management and a Platinum award for Digital Marketing.

“Having dealers recognize us as a leader in social media management, reputation management and digital marketing is the highest compliment and a testament to the results our team and technology deliver to our clients every day,” said Alexi Venneri, co-founder and CEO of Digital Air Strike. “Especially during the pandemic, our clients have relied on us to help them navigate the changing customer journey while helping them get high ROI from their advertising and technology investments. It’s very gratifying to see their success and get their continued vote of confidence. We are very honored and truly value the awards from the dealers at the highest level.”

Earlier this year Digital Air Strike launched its new Virtual Retailing Program to provide technology that allows dealers to better interact and more easily transact online with customers using multiple mediums, including video, AI, social media, email, chat and SMS with AI automation. This has been especially important and a lifeline for dealers during the pandemic as businesses search for new ways to engage and reach customers shopping from home. 

For 16 years, the Dealers’ Choice Awards program has recognized the industry’s best vendors, suppliers and finance partners by asking dealers and dealership personnel to complete a 35-category online survey. This year, Digital Air Strike was recognized among other notable automotive companies, including Cars.com, Autotrader and Dealertrack.  

Readers of Auto Dealer Today, F&I and Showroom and Agent Entrepreneur were asked to enter the name of their favorite provider in at least five categories. They were then asked to score that provider on quality, value, customer service, and whether they would recommend the company to another dealer.

The top three companies that exceeded each category’s average score were awarded either a first-place Diamond, second-place Platinum or third-place Gold honor.

“The votes are in and the industry has spoken,” said David Gesualdo, group publisher and editorial director of Bobit Business Media’s Dealer Group. “Congratulations to this year’s winners, your hard work and superior service have made a valuable impact on those you do business with.”

Venneri and Digital Air Strike were recently featured in a cover story for Agent Entrepreneur and in articles in its sister publication Providers & Administrators and F&I and Showroom titled, “How the Pandemic will Strengthen the Automotive Industry More Than the Great Recession.” Read the article here to learn more about how dealers are handling the changes brought on by COVID-19 compared to the Great Recession.

About Digital Air Strike

Digital Air Strike is the leading social media, intelligent lead response, and consumer engagement technology company helping businesses increase consumer response and conversions in digital and social media environments while generating measurable ROI. A pioneer in digital response, social media marketing and online reputation management solutions, Digital Air Strike deploys industry specific mobile apps, software, intelligent messaging and managed service platforms to monitor, engage, improve and manage consumer interactions for thousands of businesses in the United States, Canada and 11 additional countries, including working with seven of the largest automotive manufacturers. More information is available at www.digitalairstrike.com and www.facebook.com/digitalairstrike.

Media Contact:
Christina Wofford
(480) 421-5901 – direct
(602) 363-0134 – cell
cwofford@digitalairstrike.com

90-day course on Inspired Satisfaction Employee Retention to begin at DSES in November

Salt Lake City, UT – October 8 – DrivingSales today announced that Car Motivators is presenting a Master Certification at the upcoming DrivingSales Executive Summit (DSES). DSES is taking place virtually November 2-6. 

The Inspired Satisfaction(tm) masterclass is for dealers who want their managers to be the best possible leaders for their team. Dealers who believe employee retention equals customer retention, and want to help their managers find new and consistent ways to focus on sales instead of trying to constantly rebuild their team. This masterclass will give you a practical tool that managers will use to predict employee turnover, and coaching on tactical ways managers can immediately turn off, the turnover!

“These Master Certifications provide dealers with a real opportunity to learn from industry experts.” said Bart Wilson, DrivingSales Director of Operations. “Car Motivators is a leader in Inspired Satisfaction Employee Retention. We’re excited to have them share some of their insight and instruct dealers on best practices at DSES.” 

This Master Certification will take place over a 90-day span, kicking off at the DrivingSales Executive Summit November 2-6. These certifications are designed to help dealership employees implement processes that will help them grow. Certifications will involve training as well as activities. Progress will be measured against industry-specific KPIs and scored monthly. 

“Car Motivators will be providing Driving Sales Masterclass Leadership attendees the Inspired Satisfaction(tm) Survey and coaching. This tool has helped dozens of dealerships from coast to coast predict and prevent employee turnover.” said presenter, Sean Kelley #thecarbizcoach, CEO of Car Motivators Inc, founder of Digital Smart Needs and Coach Chat. 

The DrivingSales Executive Summit will be held virtually in the first week of November. Content will include progressive workshops and presentations around the challenges and opportunities dealers face today. Master Certifications are designed to help them bridge the gap between education and execution. 

Dealers can register for the DrivingSales Executive Summit and this Master Certification by visiting drivingsales.com/dses. 

Visit http://www.drivingsales.com/dses for more information and to register for the event. 

For more information about the DrivingSales Master Certifications, go to http://www.drivingsales.com/dses/inspired-satisfaction-employee-retention/.

About DrivingSales 

Founded in 2008 and dedicated to the dealer community, DrivingSales is a business intelligence and performance improvement company that delivers unbiased*, profit-building information to make automobile dealers more successful through three distinct channels: DrivingSales HCM, DrivingSales University and DrivingSales Media. DrivingSales Data houses the largest database of cross-vendor, dealership performance data in the North American auto industry and provides dealerships with the most statistically accurate performance benchmarks and metrics for their marketing and technology investments. Approximately one in every three dealerships in the United States has a registered member in the DrivingSales community.

About Car Motivators

Car Motivators takes proven selling techniques, combined centuries of leadership experience, a massive library of content, true automotive industry success, and delivers world class customized training that both car dealers from coast to coast and top 100 companies in the world leverage.

October 8, 2020
 

TrueCar and its affinity partners stand out in the study of new-vehicle buyers and how they used digital automotive information during their shopping process.
 

• For the ninth year in a row, TrueCar and its affinity partners have driven the most dealer showroom visits.

• For the seventh year in a row, TrueCar and its affinity partners are the most visited and most useful independent websites among new-vehicle buyers.

SANTA MONICA, Calif., Oct. 08, 2020 (GLOBE NEWSWIRE) -- TrueCar, Inc., the most efficient and transparent online destination to find a car, announced today that, for the ninth year in a row, TrueCar and its affinity partners have driven the most dealer showroom visits.

The study also found that, for the ninth year in a row, TrueCar and its affinity partners have been the most useful for pricing content among independent automotive websites. Additionally, TrueCar and its affinity partners are the most visited and most useful independent websites among new-vehicle buyers for the seventh year in a row, according to J.D. Power’s 2020 New Autoshopper Study.

“These results based on actual car buyer experiences is something we are extremely proud of,” said Mike Darrow, President & CEO of TrueCar. “Providing consumers with useful information and peace of mind as they make one of the biggest financial purchases in their life is what makes TrueCar and our affinity partners trusted destinations for every car buyer. The third-party results are equally meaningful for us, and also what drives value for our retailer partners as evidenced by nearly a decade of driving the most showroom visits.”

Over the past two years, TrueCar and its affinity partners introduced more than 13 million customers to TrueCar’s Certified Dealer network resulting in over 1.8 million vehicles sold. TrueCar’s affinity partner network is comprised of more than 500 car-buying websites for some of the world’s most trusted brands, and is unrivaled in the industry, providing differentiated value for consumers, dealers and automakers. Dedicated partners include American Express, U.S. News & World Report and Sam’s Club.

“We continue to evolve our offerings to attract more consumers to our marketplace by making the experience more personalized to their shopping preferences and helping them find the right car at the right dealer for the right price,” added Darrow.

TrueCar provides pricing clarity and convenience to consumers by analyzing millions of actual vehicle transactions to show what others paid for the car they wish to purchase. Consumers have access to available incentives, payment calculations and vehicle trade-in information for a complete and flexible car buying experience. Car shoppers can choose the number of dealers to connect with from our nationwide network of Certified Dealers to receive upfront transactable prices on vehicles in their local dealer inventory.

• Multi-year agreement brings together the worldwide leader in logistics with the automotive industry’s leading transportation provider
• Partnership designed to create a modern logistics management solution that significantly improves the transportation experience for clients and carriers
• Together, the companies aim to transform the five billion dollar B2B automotive transportation industry.

WESTERVILLE, Ohio / ATLANTA (October 8, 2020) – Manheim Logistics and DHL Supply Chain have formed an exclusive collaboration in a quest to transform the logistics experience for clients and carriers. As the Americas leader in contract logistics and part of Deutsche Post DHL Group, DHL Supply Chain will work with Manheim Logistics to develop a more holistic transportation management system that aims to give clients and carriers the most efficient and transparent transportation experience in the industry.

Between its Ready Logistics and Central Dispatch brands, Manheim Logistics facilitates approximately 10 million vehicle moves each year.  As Lead Logistics Provider, DHL Supply Chain will apply its logistics engineering expertise and advanced technology to create unmatched capabilities and further establish Manheim Logistics as the transportation partner of choice for dealers, commercial clients and carriers.

“The combination of our shared cultural values, vision for the future of automotive logistics, and complementary areas of expertise made DHL Supply Chain the perfect partner in our drive to simplify logistics for our clients,” said Joe Kichler, vice president of Manheim Logistics. “Together, we can create capabilities that historically haven’t been possible in the automotive space and substantially improve our quality, on time delivery, vehicle tracking and more.”

Based on client feedback, Manheim Logistics laid out a bold strategy for the future, and this collaboration is designed to provide clients with the technology and support they need to thrive in a fast-changing market. Manheim Logistics will continue to work closely with clients and carriers while using DHL Supply Chain’s advanced routing and technological capabilities. Dealers and commercial clients will be able to spend less time managing logistics details and focus on driving their businesses forward, while carriers will benefit from robust technology, optimized loads and a greater pipeline of productive jobs. 

DHL will use the company’s Global Control Tower in Detroit and embedded logistics support teams across the U.S. to provide greater visibility on inventory flows and optimize vehicle moves. The company will also be integrating its transportation management system and in-house applications to provide more efficient and transparent shipping processes, support order management and vehicle verification, and provide an integrated user experience portal for shippers and operations personnel. 

“We are excited about the opportunity to work with Manheim, a proven leader in the automotive sector, and to jointly lay the foundations for further optimization and automation,” said Jim Monkmeyer, President of Transportation, DHL Supply Chain North America. “By leveraging industry-leading resources including our Control Tower and suite of advanced technologies, we are confident that we can strengthen Manheim’s commitment to offer transportation solutions with the reliability and flexibility that their customers desire.”

Click here to learn more about DHL Supply Chain’s portfolio of transportation solutions.

– End –

Media Contacts:
 

Daniel McGrath                                                          Julie Shipp

DHL                                                                             Manheim

Tel: (954) 303-6075                                                    Tel: 404-558-7837

Email: Daniel.McGrath@dpdhl,com                           Email: Julie.Shipp@coxautoinc.com

About DHL

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 63 billion euros in 2019. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.

About Manheim
Manheim, the nation’s leading provider of end-to-end wholesale vehicle solutions, is celebrating 75 years as an industry innovator, driving success for clients, the company, its employees and the industry. The dream of five men who auctioned off a handful of cars in 1945 from a single-lane location in Manheim, Pennsylvania launched a company that today offers 7 million used vehicles annually and facilitates transactions representing nearly $67 billion in value with the grit and determination of our team members. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim provides clients with more efficient ways to connect and transact business how and when they want. Headquartered in Atlanta, Manheim is a Cox Automotive™ brand. For more information, visit http://press.manheim.com