DrivingSales
WEBINAR RECORDING - A Squad of Smooth Talkers: Prioritizing Phone Calls Beyond Sales and Service
In today's webinar, we had a great discussion with Amanda Knowlton, Director of Channel Partnerships at CallRevu. She talked about how the same tips and tricks taught over the years for Sales can be modified to accommodate all phone handlers. This in turn will allow for a great ROI on the initial call, as well as a continued positive customer experience to ensure reoccurring ROI is captured as well!
Watch this recording to learn why Call Monitoring is essential for ALL parts of the dealership, and how Standard Phone Guides can be adapted for each department.
DrivingSales
NADA 2021: How Dealerships Are Staffing For The Engagement Role
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