LAW Pennsylvania F&I Library Offers Pennsylvania Dealers a Comprehensive Catalog of
Legally Reviewed F&I Forms

DAYTON, Ohio – April 18, 2013 – Reynolds and Reynolds today announced the launch of the LAW^® Pennsylvania F&I Library, which offers Pennsylvania automobile dealers a comprehensive catalog of standardized, legally reviewed finance and insurance (F&I) documents. The LAW Pennsylvania F&I Library of forms was developed jointly through a partnership between Reynolds Document Services and the Pennsylvania Automotive Association (PAA).

“Government regulators, consumer organizations, and automakers all are placing increasing pressures on dealers that shape how work gets done in the dealership and how consumers experience the dealership,” said Jerry Kirwan, senior vice president and general manager of Reynolds Document Services. “The LAW Pennsylvania F&I Library of forms has been developed to help dealers meet growing compliance requirements and to improve productivity in the F&I department, both of which can lead to better business results for dealers and a better car-buying experience for consumers.”

The LAW Pennsylvania F&I Library of documents was created and will be maintained through the combined expertise of Reynolds Director of Compliance Terry O’Loughlin, Reynolds’ Association of Finance & Insurance Professionals (AFIP) certified compliance legal specialists, and the Pennsylvania Automotive Association.

John Devlin, president and CEO of the Pennsylvania Automotive Association, said, “One of our goals is to provide our member dealers with products and services that help them address compliance issues, increase operational effectiveness, and meet today’s retail challenges from a position of strength. Reynolds has a similar vision for helping dealers address the challenges of a changing retail and regulatory landscape. We’re pleased to work with Reynolds to offer the LAW Pennsylvania F&I Library as one more way to help dealers manage risk, maintain compliance, and streamline the F&I process.”

Reynolds LAW brand is well established in the automotive industry as a brand of trust. LAW forms are available in all 50 states and Washington, D.C., and have been endorsed by a number of state automobile dealers associations and leading automotive finance institutions.

The flagship product of the LAW brand is the Reynolds LAW^® 553 Universal Retail Sale Contract, which is the most widely accepted document in auto finance. The Reynolds LAW 553 is available in a number of different languages and is regularly reviewed by industry experts to help keep pace with new legislative and regulatory developments.

PAA is one of the top 10 largest state associations of franchised new car and truck dealers, representing more than 950 dealership members.

Since the 1920s, Reynolds has been known as the leader in serving automobile dealerships nationwide with standard and custom business and vehicle sales forms to help dealers manage their operations more efficiently and serve their customers more effectively.

About Reynolds

Reynolds and Reynolds is the automotive industry’s leading provider of automobile dealership software, services, and forms to help dealers transform how work is accomplished in the dealership and how consumers experience the dealership. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio. (www.reyrey.com)

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Online reviews have become an important factor in the car shopping process. In fact, 9 out of 10 shoppers consult online reviews before doing business with a dealership. Plus 4 out of 5 consumers will change their mind about where to buy from because of negative reviews*.

Learn the best practices to gather reviews from your happy customers and leverage your positive reputation to drive sales to your lot and away from your competition!

What you’ll take away by attending:

• How to EFFECTIVELY GATHER reviews and deal with the complexities of the review sites.
• Explore Google's most recent review changes and how they impact dealers and customers.
• Share review gathering best practices and learn from the mistakes of dealers before you.
• How to get your dealership staff motivated (Parts, Service and Sales) to ask for reviews and beat out your area competitors.

If you’d like to learn the RIGHT WAY to manage your online reputation, register for this complimentary 1-hour webinar.

Register Today!

Why should you register if you can't attend? Everyone that registers will receive a recording of the webinar to view at their convenience.
 

About our Speaker:
About Dennis Colome: Widely recognized as one of the nation's top dealership trainers, Dennis has three decades of industry experience. (He previously served as Executive Trainer at izmocars, Half a Car Group, Reynolds & Reynolds, and Autobytel).


* Cone Research

NADA University/DMEa Webinar: Success in a Changing Loyalty Landscape - April 24th-1pm EDT

DMEa Webinar: How to Launch the Ultimate Dealer App – April 25^th - 2pm EDT

Daytona Beach, FL–April 17, 2013 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, today announced two webinars, held on consecutive days – April 24^th and April 25^th - offering critical insights and technology best practices to ensure long-term customer loyalty at the dealership. Each webinar is free to all industry professionals.

The first, Success in a Changing Loyalty Landscape, is hosted by NADA University and DMEautomotive, and focuses on helping dealers identify and understand the characteristics and behaviors of their customers, as well as how to capitalize on their preferences to gain more of their business.  The second, How to Launch the Ultimate Dealer App, is hosted by DMEa and offers a detailed game plan for deploying a highly successful dealership mobile app that can keep today’s - and tomorrow’s - customer engaged and loyal.

“DMEautomotive is known for its leading-edge data and analytics on customer service behavior, and we wrote the book – literally – on mobile apps for dealerships, all of which powerfully inform these webinars, creating a compelling one-two punch of must-have information that will go a long way to helping retain and drive customer loyalty,” said Mike Walther, president and CEO of DMEautomotive.  “Today, we operate in a loyalty and technology landscape that changes at the speed of light, a challenge to today’s busy dealership professionals.  This is why these webinars are loaded with up-to-date, easily digestible, actionable take-away information and best practices that can almost immediately be implemented in the dealerships.”

NADA University Webinar: “Success in a Changing Loyalty Landscape” on April 24 ^th at 1:00pm ET. Open to all industry professionals

Hosted by Dr. Mary Sheridan, DMEautomotive’s CRM Insights Analyst, the thirty-minute webinar is part of NADA University’s weekly marketINSIGHT webinar series and will help dealerships understand the different loyalty segments of their service shoppers. As part of the service, body shop, and parts learning path, the webinar will explore what service elements each consider most important, communication preferences, and steps to secure more of each segment’s service dollars, all key to successfully maintaining and growing market share. Among the key learning’s dealers will take away are:

• Understanding what drives customers to choose a dealership
• Understanding how to better maintain and grow customer loyalty
• Know when and how to communicate with customer segments

DMEautomotive Webinar:  “How to Launch the Ultimate Dealer App” on April 25^th 2:00pm ET. Free to all industry professionals.

Hosted by DMEa CMO Mike Martinez, author of DMEa’s eBook The Pocket Revolution: The Complete Guide to a Killer App, and Steve Dozier, National Training Director for DMEautomotive, the hour-long, information-packed webinar provides a straightforward, data-backed game plan to help dealerships get up and running with an app, including:

·Why to build a mobile app and why now

• Why your customer wants an app from your dealership
• How to build a killer app that customers will use
• Tips for selecting the right provider
• How to effectively communicate through your app
• Tried-and-true tactics to drive a continuous stream of downloads
• Measurements of success

All How to Launch the Ultimate Dealer App webinar attendees will receive a free copy of DMEautomotive’s eBook The Pocket Revolution: The Complete Guide to a Killer Mobile App (a $24.95 value).

To register for DMEa/NADA University Success in a Changing Loyalty Landscape webinar, click here: http://ci35.actonsoftware.com/acton/form/4712/0011:d-0001/0/index.htm

To register for DMEautomotive’s How to Launch the Ultimate Dealer App webinar, click here: https://dmeautomotive.ilinc.com/register/vwhxtjr

About DMEautomotive

DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

Contact:

DMEa Media Relations:
Melanie Webber, mWEBB Communications, 424-603-4340, melanie@mwebbcom.com 
Crystal Hartwell, mWEBB Communications, 714-987-1016, crystal@mwebbcom.com 

DealerOn Weekly Webinar Series
April 18, 2013
12 PM EST/9 AM PST

"Supercharge Your BDC"
Cory Mosley
President & Founder of Mosley Automotive Training
 

Have your current BDC strategies stalled?

Do you want to increase your dealership’s internet sales?

If the answer to one or both of these questions is “yes”, then we have a free 1-hour presentation that may change your life! In this session, nationally recognized automotive strategist, Cory Mosley, will share his cutting-edge strategies to swiftly and dramatically increase sales productivity in your BDC.

Explore:

• The 4.5 elements of creating a deal
• How to create separation as a matter of process
• How small changes in language can produce more call backs and appointments

Discover:

• The truth about value
• How to create more sales opportunities
• How to re-think and re-launch your BDC process for maximum results

Learn:

• The power of T.O.M.A. and how you can use it to bring customers back
• The key to strong and consistent follow-up
• The 12-point check list for success via email and on the phones

Plus two (2) lucky attendees will receive a free 30-minute video coaching strategy session with Cory Mosley himself! You have to be on the live broadcast to win!

If you’re ready to finally SUPERCHARGE your BDC, then this is one webinar you can’t miss!

PRESENTER: Cory Mosley is President & Founder of Mosley Automotive Training, a nationally recognized automotive training & consulting company that focuses on Internet sales, “new-school” sales and marketing strategies to profitably attract and retain customers. Before opening Mosley Automotive, Cory spent over 15-years in dealership positions on the sales floor, in the BDC, as an Internet Director, and as a GSM. Cory has built a strong reputation as a go-to sales strategist, consultant and trainer whose new-school techniques and progressive strategies have helped countless dealers build and restructure profitable sales, BDC and Internet operations. Cory has been a featured speaker and educator at every major Automotive event including Digital Dealer, Drive Sales Summit, J.D. Power Internet Roundtable, Digital Marketing Strategies Conference, Industry Summit, and the NADA convention. He is a trainer for the NADA University Learning Hub webinar series and writes the monthly “sales driver” column for F&I and Showroom Magazine and he can be reached at Cory.Mosley@MosleyTraining.com.

Register Now!

Ward’s e-Dealer 100 Recognizes Dealerships for Excellence in Internet Sales

KETTERING, Ohio – April 13, 2013 – Naked Lime Marketing salutes the automobile dealerships named to the 2013 WardsAuto e-Dealer 100, which recognizes dealers for excellence in web-driven vehicle sales. The list of dealers named to this year’s WardsAuto e-Dealer 100 is published in the April edition of WardsAuto Dealer Business.

“The dealers on the WardsAuto e-Dealer 100 list recognize how the Internet is impacting their retail operations and transforming their interactions with consumers,” said Trey Hiers, who oversees marketing at Naked Lime. “They are leaders in embracing new digital tools and harnessing the power of the Internet to set a standard for how to get noticed by more consumers and sell more cars. We congratulate them on their success this year and wish them all the best for the future.”

For more than a decade, WardsAuto has been identifying the top U.S. dealerships ranked by the number of web sales. The WardsAuto e-Dealer 100 serves as a bellwether for the growing success of dealers in using the Internet to attract customers, identify desired vehicles, and begin the sales process.

Naked Lime, which is a marketing, advertising, and web agency for automotive dealerships, is a sponsor of the 2013 WardsAuto e-Dealer 100.

About Naked Lime Marketing

Naked Lime’s Naked Truth: Deliver fresh and innovative data-driven marketing, advertising, and web services that help automotive dealers turn the heads of consumers and inspire consumer loyalty at every point in the retail process. Connect with Naked Lime Marketing on the Web: http://nakedlime.com, Facebook: http://facebook.com/nkdlime, or Twitter: http://twitter.com/nkdlime.

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DealerOn Weekly Webinar Series
Thursday, April 11, 2013
12 PM EST/9 AM PST

"How to Use Social Media to Dominate Page 1 on Google"
Kate Frost
President of Kate Frost, Inc.

By now, most dealers have come to realize that you can’t claim full control of your dealership name on Search without first mastering the use of Social. Simply put, they are inseparable. And while social media may never produce the number of leads your website does, Social is still a vitally important part of any robust digital marketing strategy. The reality is if you want your search optimization efforts to soar you absolutely must have a strong social media strategy in place.

In this free 1-hour webinar, Kate Frost, will discuss how your dealership can use social media to dominate page 1 on Google. Attendees will learn:

• Optimization Tips – Cover the most important frequency and content factors affecting your dealerships social media placement.
• What Not to Do – Learn from the mistakes of others and what your dealership should avoid doing.
• Lead Generation – How to capture leads and sell cars through social media.
• Enhance your dealership’s social media marketing – walk away with a solid understanding of how to use Facebook, Twitter, G+, Pinterest, LinkedIn, FourSquare and YouTube to increase your dealerships online visibility.

So if you’re sitting at the intersection of Search and Social and you want to improve both, then this is one webinar you can’t miss!

Presenter: Kate Frost is the President of Kate Frost, Inc., which helps their dealership clients to improve their lead-handling processes and digital marketing. Kate has an extensive background in automotive advertising and brings a unique insight into the automotive digital marketing realm. From online advertising and branding to engaging social media and web site enhancement, Kate helps establish and maintain dealerships digital presence. With well over a decade invested in the automotive industry, she has collaborated with numerous OEMs, dealer groups and single-store operations both through in-store, outside sales and most recently in a digital media consulting capacity. Kate is an avid traveler and she can be reached at Kate@KateFrostInc.com.

Register Now!

On Thursday, April 4^th at 2:00 p.m. ET/11:00 a.m. PT, Dealertrack will host the next in its series of free compliance webinars. During this webinar, Dealertrack will provide insight into the CFPB’s recent guidance and its effec on automotive financiaing and what actions dealerships need to take in light of this guidance.

This webinar, hosted by Dealertrack Compliance Counsel Randy Henrick, will conclude with a live Q&A that gives attendees an opportunity to leverage Randy's expertise on automotive finance compliance matters. To register for the webinar, click here.

DealerOn Weekly Webinar Series
Thursday, April 4, 2013
12 PM EST/9 AM PST

"Top Profit Leaks in Your Phone Process (And How to Correct Them)!"
Chip King
Founder & Managing Partner of CallRevu

FACT: Your Financial Statement is in the hands of your call handlers!

You may not want to admit it but are you aware that:

• The average callers’ experience in our industry is ranked as poor?
• More than 1 in 3 calls to Sales are NOT connecting to a salesperson?
• Over 1/2 of calls that are answered in Sales are never asked for contact info or offered an appointment?
• 1 in 5 service calls aren’t answered?
• In fact, over 1/2 of connected calls to all departments are handled ineffectively.

There is no denying that the phone experience is the point at which a customer decides to ‘become’ or ‘remain’ a customer and is integral to growing market share and increasing retention!

During this 1 hour webinar, Chip King will discuss the #1 customer contact point in our business – and the biggest profit leak in the retail auto industry — the phone! He will also show what the top dealers are doing and have a roadmap to the best solutions in the industry.

If you want to put a more profitable Phone Process in place at your dealership, then this is one presentation you can’t afford to miss!

Register Now!

PRESENTER: Chip King is the Founder & Managing Partner of CallRevu, who’s unique, award-winning Phone Process measurement & enhancement services help automotive clients increase Market Share, Customer Retention & profitability in all phases of dealership operations. Chip has spent over 30 years in automotive retailing holding every position in variable operations, Gen. Mgr. and Dealer Principal, always maintaining a special focus on the “customer experience”. CallRevu was born in 2006 to address the biggest profit leak in the retail auto business – the phone. Mr. King is a highly sought after subject matter expert for many of the biggest and best dealer conferences including NADA, Digital Dealer, AutoCon and Automotive Leadership Roundtable. He is passionate about sharing his expertise with dealers and managers on how to correct the top profit leaks in the auto dealership phone process and he can be reached at Chip@CallRevu.com.

Register

Date: Tuesday April, 2 2013

Time: 10 AM PST/1 PM EST

Would you like to know a little secret? You’re probably losing deals EVERY month as a result of how your salespeople interact with and are perceived by your customers. Attend this webinar to learn how to improve your communications and sell more cars in the process.

Mike Paradies, our presenter and 30-year automotive industry veteran and well-renowned phone skills and internet sales process trainer, will be sharing how to sell more cars by implementing 5 critical communication techniques.

What you’ll take away by attending:

• How to become a trusted advisor instead of the “car salesman”

• Use DISC profiling to customize the buying experience for each customer

• Techniques to deliver a Rock Solid Feature and Benefit presentation

• Learn to avoid the things that turn customers away

• How to understand the customer perspective to overcome objections

Register Today!

Company continues to expand reach to below-prime consumers through dealer partners and CarFinance.com

Irvine, CA, April 1, 2013– CarFinance Capital LLC announced that it has renewed and increased its warehouse credit facility from $200 to $300 million. The increased credit line, which is provided by Deutsche Bank and Credit Suisse, further bolsters the Company’s ongoing mission of helping the growing population of credit-challenged car buyers, who account for over 43% of all car loans.*

“There is now a growing population in the U.S. of below-prime consumers who have been negatively impacted by the recession but who, as the economy improves, are getting back on their feet and looking to purchase a vehicle. We are dedicated to serving this consumer,” said CarFinance Capital President and CEO Jim Landy. “Securing this $300 million warehouse facility enables us to further expand the reach of our services, through both our over 2,000 dealer partners and CarFinance.com, our direct lending website.”

Since its launch in 2011, CarFinance Capital has helped thousands of consumers nationwide secure financing through its partnerships with franchised auto dealers and through CarFinance.com.  CarFinance.com offers a time- and money-saving way for consumers to obtain pre-approved new or used car loans, as well as the opportunity to potentially lower their existing car loan payments through refinancing.

CarFinance is licensed in over 44 states, serving over 80% of the country’s car purchasing population, for both its direct and indirect auto loan financing channels.

About CarFinance Capital LLC

CarFinance Capital LLC (http://www.carfinancecapital.com) helps credit-challenged auto shoppers secure financing through partnerships with franchised auto dealers and through its direct lending site, CarFinance.com. Dedicated to premium service for all its customers, CarFinance Capital offers dealers one-on-one support; consistent, predictable credit decisions; fast funding; multiple lending options; and deal-structuring flexibility to help auto dealers meet the needs of today’s non-prime car buyer. CarFinance.com offers consumers who prefer to apply for financing, or refinancing, from the comfort and privacy of home a quick and easy application and the ability to securely complete the entire process online – through approval to ‘cash-in-hand.’  Headquartered in Irvine, California, the company is led by Jim Landy and a seasoned team of executives that have long histories working together in the non-prime auto market.  CarFinance Capital LLC is majority-owned by Perella Weinberg Partners’ Asset Based Value Strategy. 

About Perella Weinberg Partners’ Asset Based Value Strategy

Perella Weinberg Partners’ Asset Based Value Strategy is a leading post-financial crisis provider of U.S. specialty finance solutions.  Since inception in 2008, the Strategy has grown to manage in excess of $2.1 billion in equity capital through a number of different investment vehicles.  Perella Weinberg Partners’ Asset Based Value Strategy can deliver significant capital, technical expertise and infrastructure in a wide range of asset classes and structures, including both real and financial assets.  Capital for the Strategy is contributed by, among others, a diversified group of institutional investors who seek to invest in compelling opportunities at favorable valuations.  For more information on Perella Weinberg Partners’ Asset Based Value Strategy, please visit http://www.pwpartners.com.

Media contacts:

Melanie Webber, mWEBB Communications, (424) 603-4340, melanie@mwebbcom.com

Crystal Hartwell, mWEBB Communications, (714) 987-1016, crystal@mwebbcom.com

 *http://www.reuters.com/article/2013/03/05/us-auto-loans-idUSBRE9240KQ20130305