In today's webinar, we had a great discussion with Sarah Thomas and Kate Gordon at Car Wars. They shared six key trends, backed by phone tracking data from thousands of dealerships, to assist your Service teams in turning the phone from foe to friend!

Watch this webinar recording to learn the top six disruptive inbound and outbound phone trends in Service, how the shift to Service has impacted call outcomes for many dealerships, and actionable steps to make informed decisions and ongoing improvement in your own Service Department's phone processes.

In today's webinar, we had a great discussion with Michael Biasco, Senior Product Marketer at CDK Global. He focused on how CDK is building an intelligent CRM that will enable dealers to utilize artificial intelligence and machine learning capabilities within Elead CRM to better respond to their customer’s needs.

Watch this webinar recording to learn:

- How artificial intelligence and machine learning improves the consumer and dealer experience

- Incorporating data insights into the CRM to improve dealership inefficiencies

- The future of an intelligent CRM

In today's webinar, we had a great discussion with Jeff Rucker, Head of Enterprise Sales at OfferUp Autos. Watch this webinar recording to learn learn how to set your marketplace strategy, the steps you can take right now to convert more car buyers, obtain more vehicles for your dealerships, and how you can minimize Facebook Marketplace's recent changes on your dealership.

Black Friday and Cyber Monday are coming quickly and you need to start planning now if you want to sell more parts. In today's webinar, we discussed online strategies to help get you and your parts departments ready to maximize your profits. Watch this webinar recording to discover the earning potential during the Black Friday and Cyber Monday weekend, learn how to and where to sell parts online, and how to better market your promotions to draw in more customers.

In today's webinar, we had a great discussion with Henry Hartung, Lead Trainer at A2Z Sync. Watch this webinar recording to discover how to use buyer motivations to help you sell more cars and increase dealer profitability.

In today's webinar, we had a great discussion with Dane Saville, Co-Founder | Brand Manager at Reunion Marketing. Watch this recording to learn simple yet impactful tactics that will augment your SEO (focusing on Local SEO), paid search, and paid social media efforts to better connect with your local in-market shoppers.

In today's webinar, we had a great discussion with Cory Wright, Director of Operations, OEM, and Robert Manuel, Training Manager at CallRevu. They shared insights on how to drill down to your core metrics and focus on utilizing the technology that drives sales across your organization. Watch this webinar recording to learn more.

In this webinar, we had a great discussion with Matt Weinberg, SVP of Consumer Experience at Modal. Watch this webinar recording to learn three proven strategies you can use to build trust with buyers and break the “circle of distrust"!

In today's webinar, we had a great discussion with Greg Gifford, Vice President of Search at SearchLab Digital. He outlined exactly what you need to do if you want your dealership to gain more visibility in Google searches. He also explained how Local SEO tactics helped several dealers achieve all-time highs in organic traffic during the pandemic and chip shortage.

Watch this webinar recording to learn the many updates that were rolled out to Google My Business in the last 12 months, including new rules on department listings, new COVID features, and the exciting new update that allows dealers to list their inventory in their GMB profile on mobile search results.

With dealers facing inventory and staffing challenges, it’s more important than ever before to efficiently and effectively showcase the vehicles you have, so you can get the trade-ins you want.

Watch this webinar recording to see how top dealers are leveraging low-cost, high-impact sites like Facebook Marketplace and YouTube to present their vehicles to in-market car buyers, engage car buyers first and keep the communication going until they become customers.