Eric Miltsch

Company: DealerTeamwork LLC

Eric Miltsch Blog
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Eric Miltsch

DealerTeamwork LLC

Sep 9, 2010

WTF is Google Instant?

Get Seen: Google Instant
Image by stevegarfield via Flickr

 

Search is changing. Again. Everyone is in a tizzy about Google Instant.

Anyone talking about it either loves it or hates it. Or thinks its faster. Or thinks its slower.

All I'm concerned with is how it can help me get better results within the search engines.

What's this Google Instant thing you say?

This is simply Google's newest solution for trying to figure out what it is you're trying to search for online. Google will try its very hardest to guess what you're looking for and auto-complete the search words you're using. (gESP anyone?)

I typed "J" and Google tried (and failed) by guessing my intent was Jet Blue. When I typed "Jus" Google's amazing auto-complete algorithm guessed right and served me up more Justin Bieber results than I'll ever need.

How can this help you gain more targeted traffic to your site?

Google believes this solution helps the person searching by finding different search terms. By delivering better alternatives, users will click on those terms they feel better suit their needs. At that time.

What if a refined term doesn't fit the user's mood? Is it suddenly less relevant to the user? One common question I've seen is if this will make some terms receive less traffic than others? Can Google manipulate traffic to those terms they deem more worthy of traffic simply because they can charge more for them within PPC campaigns?

Where are they getting these keyword alternatives from? Google Suggest of course. That can only mean keywords provided in the auto-complete fields will receive higher traffic. Whether or not Google stands to make more money from this strategic move isn't the point. That's another discussion. (And if you happen to think that's just Google being evil & you think they'll profit from these changes, then I suggest you buy Google stock & share in the profits. But then again, wouldn't that just make you evil as well? Hmmm.)

One Solution? Optimize your site for those terms being shown in the auto-complete fields if they're relevant to your content.

How are you adapting?

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Posted orininally on: http://whatdidericsay.com/2010/09/wtf-is-google-instant/

Eric Miltsch

DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Sep 9, 2010

12 Reasons Why People Like Your Fan Page

If you're still searching for the secret sauce why people like your Facebook page, here's 12 great reasons. This helps put some perspective on a continuous debate...

What Motivates People To Like a Facebook Page

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DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Aug 8, 2010

Here an Interesting graphic showing the comparison between referral traffic received from social media channels vs. Google, for eight very diverse major brands.

Sure, it may not be the perfect apples to apples comparision to our industry, the point being made here is how the referring site traffic mix has changed & the power of a diversified mix of online channels can impact your referral traffic source. (Note: Referral traffic is different than search traffic)

Social Media Referral Traffic vs. Google

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DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jul 7, 2010

How is the advent of the mobile browser & mobile marketing campaigns changing the way people interact with social sites & the Internet in general? How will these trends continue to affect automotive social media?

Coutersy: FlowTown.com

Click image for detailed view

How Are Mobile Phones Changing Social Media?

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DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

 

Click Image To View Full Size

How Does Google Work?

 

Hat tip to the PPCBlog.com for this masterpiece.

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DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

Are you tracking how many of your Facebook Fans hide your content?Facebook analytics

Whether you grow fans organically or via sponsored ads, you should monitor how many people hide your content from their content stream.

  1. On your Fan Page, click the "See All" link within your insights box on the left sidebar
  2. On your insights page, scroll to the bottom left graph & uncheck "Total Fans"
  3. The graph shows the total number of fans who hide your page's activity
  4. (Default drop down selections may need to be changed if these steps don't show the info)

If the percentage of people hiding your content is high, you may want to rethink what you're pushing to your fans.

And, if you're paying for fans, this may be an item you want to pay attention to...

Our fan base is a lot lower than many dealers as its cultivated organically - no ads, no invites - people "like" us on their own. (FYI: ~495 total fans as of today; 5% elected to hide our content - I can live with that)

No ROI, simply ROE. (Return on Effort)

Are you watching other significant analytics elements within your social sites?

Eric Miltsch

DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

Looking for new data to help guide your automotive marketing activity?

Here's a nice HubSpot report w/a detailed overview of online marketing results & trends from '09 and '10.

50+ Charts and Graphs of Original Marketing Research

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DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

The Social Media train left the station a long time ago. Stop chasing it. Stop trying to "decide" if its for you. 

A new train has been pulling away and it's headed everywhere. Everywhere consumers are that is. It can be in the form of Foursquare, Gowalla, Loopt, Rally Up, Whrrl, SCVNGR, MyTown, Miso, Mopho or Google's geolocation API.

Confused about location? Curious about it's utility? Simply tired of reading stale SM content? Here's a great presentation deck showing 20 excellent examples of brands leveraging location beyond a special for the Mayor. (Credit to: David Stutts - Digital Enthusiast)

What do you think? Interested in your thoughts on location based marketing...

Eric Miltsch

DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

Auction Direct USA Wins 2010 #1 Independent Retailer of the Year Award

Las Vegas, NV - June 15, 2010Auto Dealer Monthly announced the 2010 Independent Retailer of the Year, along with corporate sponsor AutoTrader.com, at the 2010 NIADA Convention in Las Vegas. John Iannone, CEO of Auction Direct USA in Victor, N.Y., was on hand at the convention to receive the 2010 Independent Retailer of the Year Award, which was awarded to both him and COO Todd Hoagey for their stellar retail performance in 2009, during which time their group of dealerships retailed 6,165 pre-owned vehicles.
 
Iannone said, “While I'm honored to accept this award, the achievement itself is the result of our passionate employees and our incredibly supportive customer base. The focus has always been to create a memorable automotive buying experience; these results truly help validate our mission of changing the way people buy quality used cars.”
 
In 2005, Iannone and Hoagey founded Auction Direct USA, which includes four rooftops (two in Victor, one in Raleigh, N.C., and one in Jacksonville, Fla.). As in past years, the Independent Retailer of the Year has a strong Internet presence—with its own Web site and through social media. The group effectively utilizes one Web site for all locations, which incorporates several unique and engaging features. As for Auction Direct USA’s social networking, the dealership is a Twitter veteran (with over 12,000 followers) and regularly provides content on their car blog; connections continue via the Auction Direct Facebook page as well.
 
“John and Todd have done a phenomenal job of retailing pre-owned inventory. Managing multiple rooftops is not easy, especially when they are scattered across several states. Their entrepreneurial spirit and firm commitment to reaching online shoppers has allowed them to grow at an amazing rate. Congratulations to Iannone and Hoagey for their outstanding success and first-place finish this year.” said Harlene Doane, editor and director of operations of Auto Dealer Monthly.
 
About the 2010 Independent Retailer Awards
The 2010 Awards mark the fifth year Auto Dealer Monthly has recognized the Independent Retailer of the Year and Top 50 Independent Retailers. The awards are based on the number of units the dealers retailed in 2009. Overall, the Top 50 Independent Retailers of 2010 reported 77,395 units retailed in 2009.
 
As in past years, independent dealers had to submit their data to be considered and the application was in Auto Dealer Monthly magazine and online. The full report on the 2010 Independent Dealer Awards – which includes more detailed information about the winners, along with year-to-year comparisons and a list of the Top 50 – is featured in the July 2010 issue of Auto Dealer Monthly magazine.
 
About Auto Dealer Monthly, LLC
Auto Dealer Monthly is the publisher of Auto Dealer Monthly magazine and creator of AutoDealerPeople.com and SpecialFinanceInsider.com. Auto Dealer Monthly is the day-to-day resource for automotive dealerships of all sizes. Through print and online media, Auto Dealer Monthly offers business solutions to dealers by providing information necessary to make wise decisions regarding products, services or process changes in daily operations. For more information, please visit www.AutoDealerMonthly.com.
 
About AutoTrader.com
AutoTrader.com, created in 1997 and headquartered in Atlanta, Ga., is the Internet's leading automotive marketplace and consumer information Web site. AutoTrader.com aggregates in a single location millions of new cars, used cars and certified pre-owned cars from thousands of auto dealers and private sellers. AutoTrader.com attracts more than 15 million unique monthly visitors who utilize the site to view vehicles for sale, research and compare vehicles, review pricing and specials, and read auto-related content like buying and selling tips, auto maintenance tips and coverage of major auto shows and automotive trends. For more information, please visit www.autotrader.com

Eric Miltsch

DealerTeamwork LLC

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Eric Miltsch

DealerTeamwork LLC

Jun 6, 2010

OK, you joined Driving Sales, you've read everyone's blogs & discussions and you finally wrote yourWrite Effective Blog 
Posts first blog post.

Then you waited anxiously for the comments; checked for email notifications and refreshed your browser. Nothing.

Here's 9 things to help you write an effective blog post and generate more comments and discussion around your topic. 

  1. Add your picture to your profile - People want to see who you are - without it you're reduced to a witness-relocation silhouette outline avatar.
  2. Complete your Driving Sales profile - Use your LinkedIn profile to copy/paste your info to your online bios, simple & consistent.
  3. Write your blog post title in the form of a question or a numbered list - See above if you've already forgotten the title of this post:)
  4. Share a tip, trick or a secret - Sharing great content is the basic premise of the Driving Sales community; everyone loves to learn something that can make them look good to other people.
  5. Be controversial or contrarian - Offer an opposing view to stimulate a different way of thinking about something. This doesn't mean be a jerk - be tactful & professional.
  6. Use bullet points, numbered lists & short paragraphs - Nothing scares off readers faster than a giant block of text. Look how quickly you got to item #6. Painless.
  7. Reply to other people's posts - They're hoping for comments just as much as you are; they'll remember you the next time you post an article.
  8. Add an image to you post - Simple, people like pictures. Make your post stand out.
  9. End your post with a question - Easiest way to create interaction is a question. Think of yourself as a talk show host - ask good questions to get great answers.

What works for you?

Eric Miltsch

DealerTeamwork LLC

Co-founder

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