Andrew James

Company: DrivingSales

Andrew James Blog
Total Posts: 32    

Andrew James

DrivingSales

Jul 7, 2018

Facebook For Automotive: 5 Steps To Research, Launch And Measure A Winning Campaign

The biggest challenge dealers face RIGHT NOW when it comes to Facebook marketing is ATTENTION.

Facebook For Automotive Dealerships Tips

Take a look around the next time you’re waiting in line somewhere:

• DMV

• Dentist office

• Waiting for the movie to start at the theater

What are people doing?

Scrolling their Facebook feeds.

As marketers, our #1 job is to funnel people’s attentions to our dealership website.

We can do this through a number of channels, like organic social media, a blog, or Youtube channel, but a large part of your target audience is already on Facebook.

That’s why a Facebook ad is your best opportunity for conversion.

Statistics show us that ad spend on social media is rising every year.

Social Media Spend

So how do you create and execute a successful Facebook marketing campaign?

The first thing you need to understand is how to DAY TRADE ATTENTION.

1. Day Trade Attention

The concept of day trading attention comes from Gary Vaynerchuk. Gary has built a huge following on social media, and runs a successful marketing agency Vayner Media which is built on this premise.

When you’re an attention day trader, you understand that people on Facebook have a finite attention span.

Take out your phones right now, open up Facebook, and start scrolling. There are so many things vying for your eyes right now.

You’ve got pictures of your neighbors’ kids, to commentary on Trump, to local and national news, to videos, with a bunch of ads mixed in.

There’s a lot to parse as you’re scrolling through everything, so what should you focus on first?

That’s where this concept of Day Trading Attention comes in.

Your number one priority should be capturing and holding your target audience’s attentions just long enough for them to take the action you want them to take.

And that starts with an attention grabbing image or video for your ad.

You can write the most brilliant copy for your ad, or get super-targeted with your audience, or have a valuable Call To Action…but if your image doesn’t catch people’s attentions, they won’t click.

Here are some best practices to keep in mind:

a. Use Canva.com to create these images. With Canva, you can create templates for your ad images that stay in line with your dealership’s brand, and ensure that you have consistency each time you create an ad image. Canva is a free tool.

b. Split test 3 images with each ad campaign. Try 1 ad with a person or people facing the camera, another ad with a value proposition written in text (remember to keep the text less than 20% of the image area to keep within Facebook’s guidelines), and the third image could be a funny image. You could even test black & white images vs color.

2. Objective

Facebook Ad Objectives

Some advertisers fall into the trap of boosting their page posts, instead of running ads. What’s the difference? When you post something onto your Dealership’s Facebook page, only a small portion of people who like the page will actually see that post. That’s because Facebook has limited the organic reach of posts from brand pages so that Facebook users can see more posts from friends and family. When you boost a post, you’re allowing a larger number of your dealership’s Facebook fans to see that post.

The problem with this method is that you can’t set an objective when you boost a post. You’re hoping that people will see the post and take action.

When you run an ad, you’re able to choose an objective for the ad that meets your requirements.

There are lots of objectives, but they fall under 3 main categories:

a. Awareness

b. Consideration

c. Conversion

I recommend you stick with the ad objectives of video views, post engagement, and conversions.

When you launch a Facebook ad, you may want to build up that ad’s social proof. This is where Post Engagement and Video Views objectives will help you do that. You’ll get likes, comments and shares on that ad (just like a regular Facebook post), and then once you have all that engagement, you can switch the ad objective over to conversions.

3. Budget

Facebook Ad Budget Tips

When setting up your Facebook ad, it’s important to know that there’s a period of time during the beginning that Facebook will be learning how your target audience responds to your ad. This amount of time varies, but you don’t want to spend a lot of money during this learning period. I recommend $5- $20 per day to start. If you are testing 3 ads within a campaign, set the daily budget on the higher end of that scale, around $20 a day.

4. Measure

 

How do you know whether your Facebook ad campaign is profitable or not? Remember you chose an objective when you set up the ad. If you chose “Conversions”, you’ll want to measure the number of conversions, as well as Cost Per Conversion.

If you’re trying to send traffic to a lead capture page on your website, you can track Click Through Rate (CTR) and Cost Per Click (CPC). If you’re interested in measuring how your video ads are performing, you can track Video Views, as well as Cost Per Video View.

There are a few options with these video views metrics, including Video Watches at 50% which can help you identify whether people are watching your videos.

5. Scale

 

After you measure and track your Facebook ads, you should assess which ads to scale, and which ones to kill. This is a very important step, because you don’t want to waste money on ads that aren’t producing an ROI. As you’re split testing your ads, you’ll find people engage with certain images, or long form copy vs. short form copy, or even videos vs. image based ads. When you run your split test ads for a length of time where you can clearly identify a winner, shut off the other 2 losing ads, and scale the ad spend on the winner. I recommend scaling up the daily ad spend on your winning ad by 10-15% every 3-5 days. That way you won’t throw too much money at single ad (so your audience won’t burn out too quickly), and you’re incrementally reaching more people with an ad that you know works.

Remember that the AD is only half the battle. Once someone clicks your ad and ends up on your dealership’s website, there needs to be alignment between the landing page and the ad (meaning what they clicked in the ad is what they get on the website). The goal of the Facebook ad is to “sell the click” through to the website.

QUESTION: What's your biggest struggle with Facebook advertising? Post it in the comments below...

Andrew James

DrivingSales

Digital Marketing Manager

2764

4 Comments

Kelly Kleinman

Dealership News

Jul 7, 2018  

Have you done a cost assessment on the campaign build, testing of ads, costs involved in buying the media, and then what your total CPA is on a real world transaction?  The process you outlined is definitely best practices for FB ads, but think about it, if I'm running other more practical media and then add another $500 - $1500 in FB costs (minimally), does it make sense to do anything but brand on FB for something as expensive as a car?  The average transaction on FB is $55.

Andrew James

DrivingSales

Jul 7, 2018  

For sure- ROI from Facebook depends on your particular market. It might make more sense to acquire cheap leads from FB, and re-market to them via other channels.

Kelly Kleinman

Dealership News

Jul 7, 2018  

Bingo, great idea. I'd love to see that example somewhere.  You never know what's going to work until you do.

Jul 7, 2018  

We have been successful posting on FB marketplace which is F-R-E-E. 

Andrew James

DrivingSales

Jun 6, 2018

7 Essential Facebook Marketing Resources Every Dealership Should Know

Before you start your next Facebook ad campaign, read through this valuable tips from DrivingSales Community members.

Facebook Marketing Dealership

1. Why You Need to Avoid Facebook Engagement Bait (And What to Use Instead) – Christina Wofford

What is engagement bait, and why should brands be careful about the type of content they share on their pages? Wofford explains the types of content that could negatively impact your dealership’s reach.

Read more.

 

2. 3 Ways To Get The Most Out Of Facebook Marketplace – Max Steckler

This buy and sell platform is not just an alternative to garage sales. Steckler reveals how dealerships can get involved with the automotive marketplace within it.

Read more.

 

3. Define Your Facebook Goals Before Determining A Strategy – JD Rucker

This 4-part series breaks down the types of goals you should be setting before spending money on Facebook ads.

Read more.

 

4. You’re Doing It Wrong! Why Your Facebook Ads Aren’t Working – Kathi Kruse

If you feel like you’re spending money on Facebook with little to show for it, this post explains the key to running effective ads.

Read more.

 

5. Facebook Ads Vs. Boosted Posts – Dorsey West

How do you know which method is best? This forum thread highlights what dealers feel about their effective ad spend on Facebook.

Read more.

 

6. How To Promote ‘Tentpole’ Events On Facebook – Scot Eisenfelder

Have a new product promotion, holiday event or sale coming up? Eisenfelder shows us why a “tentpole” social media marketing strategy on Facebook is a great way to generate social buzz.

Read more.

 

7. The Complete Guide To Facebook Ad Targeting For Dealerships [INFOGRAPHIC] – Andrew James

Print this chart, and hang it up at your desk the next time you’re wondering which audience to target in your Facebook campaign.

Read more.

Andrew James

DrivingSales

Digital Marketing Manager

2488

1 Comment

Jun 6, 2018  

This is excellent, thank you!

Andrew James

DrivingSales

Jun 6, 2018

Facebook Live + Zoom: How To Easily Screenshare, Host Webinars And Conduct Video Interviews

Are you trying to incorporate more video into your marketing strategy?

Facebook Live And Zoom

Heading into 2018, one of my goals was to build a Facebook group around a topic I’m passionate about, which is Search Engine Optimization, and video was going to be a big part of my content creation strategy.

Here’s the problem though:
I’m intimidated to be on camera.

I filmed a whiteboard video about SEO for dealerships a while back, and even though coming up with the content for the video was fairly easy, actually filming the video with our production team put me way out of my comfort zone.

Do you feel the same way about video?

The other day I watched an interview about a guy who created a successful Facebook Group by growing it to over 30,000 members, and he did it through live videos and a tool called Zoom.

I’m going to be trying to build up my SEO group, but I thought I’d share a quick and easy process to going live on Facebook with Zoom.

1. Sign up for a free demo of Zoom. They offer different plans at different price points, but try the free plan to see if it’s a good fit for you.

2. Schedule your Facebook Live video within the next two weeks. Giving yourself a due date ahead of time will allow you sufficient time to promote the video to your audience, and also ensure you have enough time to create a plan for your content.

3. When you’re ready to go live, start the live stream within Zoom. This is a fairly straightforward process inside your Zoom account. Here’s how to do that:

a. Ensure the webinar feature in Zoom is enabled.

b. In the webinar section of Zoom, click the More menu.

c. Click Live on Facebook.

d. Log into Facebook, and select the page or profile you want to show your live video.

e. When you’re ready to start broadcasting, click Go Live.

f. Click Stop Streaming in Zoom when you’re finished.

 

What type of videos could you create with Zoom and Facebook Live? Leave your suggestions below:

Andrew James

DrivingSales

Digital Marketing Manager

5543

2 Comments

Jun 6, 2018  

Loving this nifty tool, thank you Andrew. Certainly "sharing" this. 

Jun 6, 2018  

This is fantastic, never knew about it! So many people are intimidated by video, what do you say to the person who wants to do it but is nervous? 

Andrew James

DrivingSales

Jun 6, 2018

Jay Acunzo: Advice Overload (The Dark Side Of The Information Age)

Do you feel overwhelmed with all the advice from gurus? That's one of the downsides of living in a world with so much accessible information. DrivingSales Executive Summit 2018 Keynote Jay Acunzo shares what we should do with the information, and how to separate the possibilities from the answers.

 

Andrew James

DrivingSales

Digital Marketing Manager

1210

No Comments

Andrew James

DrivingSales

Jun 6, 2018

Oli Gardner: How To Focus Website Visitors' Attentions Where You Want

In this video, DSES keynote speaker Oli Gardner talks about direction, and how you can use directional cues and gaze to focus customers' attentions.

 

Andrew James

DrivingSales

Digital Marketing Manager

1040

No Comments

Andrew James

DrivingSales

May 5, 2018

3 Simple Steps To Get More Local Traffic This Week

Hey there, it’s Andrew James from DrivingSales, and in this quick video I’ll show you 3 ways to get more local traffic this week.

 

At your dealership, you know that getting customers through the door is your number one priority.

The easiest way to do that is through paid methods like advertising or lead sources. This is a simple way to get your dealership in front of people who are already searching for cars.

If you think about advertising like a machine, as soon as you shut off the ads, you shut off your leads.

Here’s a quick tip you can implement this week to get fresh organic leads to your website, by using local events as leverage.

Step 1: Find a big local event that’s happening in the next 2 weeks

Something like a Farmers Market, marathon or festival where a lot of locals are going to be interested in it.

Step 2: Write about that event on the dealership website

Maybe we’re a few months away from July 4th, and there are lots of fun family activities taking place around town. Is your dealership planning on having a food truck, or bounce house on the lot? That would be a great article that could get a lot of shares. “24 Fun Things To Do In Denver For July 4th” for example, and you’d write up quick summaries of all these activities that are happing, and make sure that the activity at your dealership is on that list.

Step 3: Share the article on social media, and tag all the businesses you include in the list

Think about this step like fishing. Cast out a lot of lines by tagging these businesses, and when one of those businesses reshares your article, you get that content (and your website) in front of a new audience.

So that’s a quick way to get more local traffic this week. If you like this video and found it valuable, please hit that “LIKE” button, and share this video to help us get the word out.

Thanks!

Andrew James

DrivingSales

Digital Marketing Manager

3018

4 Comments

John Forrest

BSM Accounting

Jun 6, 2018  

Great read to share.

Paul Rushing

Stateline Sales LLC

Jun 6, 2018  

Can you provide us with some examples where you have successfully executed this?

Andrew James

DrivingSales

Jun 6, 2018  

I saw organic search traffic increase by 70.07% with a website that I run once I implemented this strategy. That was over a 15 day period. Here's a screenshot of my Google Analytics:

 

Paul Rushing

Stateline Sales LLC

Jun 6, 2018  

How about providing links to the actual content?

Was this for a car dealers website?

If not,if what vertical?

was it for local traffic or national traffic?

What was the revenue from the activity as far as direct sales by that website ? CPA and CPM ads do not count  

If the content is no longer live please provide a link to it at archive.org

 

 

Andrew James

DrivingSales

May 5, 2018

The Complete Guide To Facebook Ad Targeting For Dealerships [INFOGRAPHIC]

Understanding your target audience is a critical step to running successful Facebook ad campaigns. We've put together an expansive list of audience targeting options your dealership should consider using for your next marketing campaign.

Facebook Ad Audience Targeting Infographic

Andrew James

DrivingSales

Digital Marketing Manager

1785

No Comments

Andrew James

DrivingSales

May 5, 2018

Eric Radle: Simplifying The User Experience

Humans have an incalculable memory, but we lack processing speed.


We process information at about 120 bits per second, and you're currently using 60 of that watching this video.

That's why we're awful multitaskers.

You give someone six tasks, they're not going to do one well and five poorly.

They're going to do six poorly.

So you want to give that person on your website the ability to not overload their "processor".

It takes a person 50 miliseconds to determine whether they'll have a mental breakdown while viewing your website.

Let's take a page out of the online retailer's playbook, because they're better at this than dealers are.

The top 5 online retailers converted 3.3%, and Amazon converts at 13.3%.

What's the difference?

Two things:
• Familiarity, and
• Simplicity

Not making people overthink it.

Andrew James

DrivingSales

Digital Marketing Manager

1321

No Comments

Andrew James

DrivingSales

Apr 4, 2018

Facebook Ads Are Dead

"Facebook advertising is over."

"DOA."

That’s what a lot of digital marketing “gurus” are saying right now, after all the data and privacy news Facebook is facing.

My thoughts?

I think the way we advertise on Facebook will change, including how we access personal data to build our audiences.

But as far as Facebook advertising goes, it’s still business as usual.

Are Facebook Ads Dead

Let’s play devil’s advocate and say that Facebook ads go the way of the dinosaur.

What would happen?

Well, for some dealerships, a majority of their leads would dry up overnight.

These dealerships placed a big chunk of their eggs in the Facebook basket.

But here’s what I think: Facebook is just one of many places that you can get traffic.

In fact, successful dealerships will have more than one source of traffic and leads, and not become too dependent on one.

Take a look at your Google Analytics, and under the Acquisition menu find your top channels of traffic.

That pie chart should have equal representation across organic and paid channels.

Top Channels Google Analytics

So my advice is to stop worrying about things you can’t control, like paid acquisition, and start focusing on building a real, tangible asset through Search Engine Optimization.

With SEO best practices in place, including an easy to navigate website, searchable and indexible content, and trusted sources of authority citing your website, you’ll have a lead generating machine that will continue to work as advertising platforms come and go.

Andrew James

DrivingSales

Digital Marketing Manager

2752

1 Comment

Kelly Kleinman

Dealership News

Apr 4, 2018  

I will never believe in a million years that any dealership ever attributed a large lead pipe to anything in Social Media.  The traffic that comes directly from social media sources bounces at insanely high rates.  Let's not conflate traffic with leads.  Social media provides visibility, and at best minute, incremental sales.  Display traffic is another phantom, with bot-generated traffic ratios that would choke an anaconda.  I agree that your best quality traffic is organic, direct, and paid. Plus, a site visit could have easily been initiated by a paid search after they saw a TV commercial, or an organic classified site listing (ex. www.usedcarsnear me.com) that led to a dealer VDP.  There are too many touch points out there during a typical vehicle search to attribute origin with much pinpoint accuracy. 

Andrew James

DrivingSales

Apr 4, 2018

Lings Cars: How This Crazy Site Leases $100 Million Worth Of Cars Using 'Where's Waldo' Principles

Ever clicked on LingsCars.com? DSES 2017 Keynote Andrew Davis explains what "Where's Waldo" and this website can teach us about marketing.

 

Andrew James

DrivingSales

Digital Marketing Manager

2969

1 Comment

Kelly Kleinman

Dealership News

Apr 4, 2018  

Ling is a one-of-a-kind.  The website itself is more of an acid trip than a dealer site.  It just goes to show that there are alternate realities, that accidentally collide with our "here and now"...and for some reason adhere to our realm like a piece of day old Juicyfruit gum to the sole of a Birkentock stepped on at a "Dead and Friends" concert.  

Have a nice day!

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